Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“took longer to arrive than expected, but beautiful healthy plants.”

Helpful Report

Posted 5 years ago

Hi Danielle Very pleased to hear you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The delivery was exactly as requested and arrived in very good condition. Thank you.”

Helpful Report

Posted 5 years ago

Hi Elizabeth Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Friendly customer service. I did have to call asking for an update on my order but handled professionally.”

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Posted 5 years ago

Hi Sanjeev Very pleased to hear you're happy with your Acer tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived within two weeks, with notice of delivery day, got plant that was pictured on web sight,”

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Posted 5 years ago

Hi Malcolm We're pleased to hear you're happy with your plant and our customer service, thanks for taking the time to leave us a 5 star review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good service. Love my agave plant!”

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Posted 5 years ago

Hi Oliver So pleased you're happy with your Agave and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delighted with my plant purchases. They came in perfect condition and well packed thoroughly recommend Paramount Plants for your next purchase.”

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Posted 5 years ago

Hi Wiliam Thanks so much for your recommendation and we're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Paramount were very efficient and informative.”

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Posted 5 years ago

Hi Angela We're so pleased you're happy with the quality of your Thuja Smaragd White Cedar and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Purchase x12 Pleached Hornbeam Trees some 4 weeks ago, I was able to change the delivery date without any fuss. Trees delivered within the designated time frame... All good from my-side... Well done guys.”

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Posted 5 years ago

Hi Colin So pleased to hear you're happy with the quality of your Pleached Hornbeam Trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great specimen and delivered in the time specified”

Helpful Report

Posted 5 years ago

Hi Nicholas We're pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Disappointed that these plants and others I ordered were under a mass of heavy rootballed conifers on the delivery lorry”

Helpful Report

Posted 5 years ago

Hi Leigh We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“The plant was very different in size of trunk and spread than the description and to how I was advised by customer service”

Helpful Report

Posted 5 years ago

Hi George We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Good but took forever to deliver order, didn't even have the plants in stock.”

Helpful Report

Posted 5 years ago

Hi Grace Our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Good price and tree seemed healthy. Delivery was a bit expensive but it was quick and the driver helpful I would buy from then again.”

Helpful Report

Posted 5 years ago

Hi Allan We're pleased you're happy with your trees and our customer service and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great trees @ great prices & friendly efficient service. Will use again & recommend”

Helpful Report

Posted 5 years ago

Hi Douglas We're delighted you're happy with the quality of your trees and our customer service - thanks for the recommendation, much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent in size and condition as I am going to use it to cover the grill in my garden for privacy. Can’t wait to see it grow and flower.”

Helpful Report

Posted 5 years ago

Hi Nita So pleased you're happy with the quality of your plants - we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were advised about Paramount Plants by friends who had purchased a large Honeysuckle-Halliana plant. We were very impressed with it and subsequently purchased 3 plants for our garden. The information from the company re purchase and delivery was spot on and the delivery made as requested. Additionally we have been provided with advice re planting and aftercare which was really helpful. A very efficient supplier who we may use again.”

Helpful Report

Posted 5 years ago

Hi Stephen Thank you for your positive comments, we're pleased you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you for a great service, the trees that were delivered exceeded my expectations. Very healthy plants, fantastic service and timely delivery. Would definitely recommend Paramount and would purchase from them again”

Helpful Report

Posted 5 years ago

Hi Jude Thanks for your recommendation - we appreciate it. We're so pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent customer service from start to finish, good communication and delivered as scheduled. Plants were all in great condition too. Well done to all involved.”

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Posted 5 years ago

Hi Adrian Delighted you're happy with your plant order and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“The trees I ordered are very healthy looking and the stakes that came with them are a good quality. Definitely recommend this company”

Helpful Report

Posted 5 years ago

Hi Gillian Thanks for your recommendation - we appreciate it. We're very pleased you're happy with your plant order and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“Plant was healthy. Rapid delivery. Would use again”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your plant order. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews