Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,906 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plant arrived well packed, in good condition, large and lovely. It looks extremely healthy. I'm impressed, so much so I've just placed an order for another. Great company, superb communications too.”

Helpful Report

Posted 5 years ago

Hi Jacqueline Thank you for your very positive comments - we appreciate it! So pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the tree purchased from Paramount Plants. It took 12 days from order to delivery, considering the current circumstances that's not bad. Also good communication all the way through with email every few days to keep me updated with progress.”

Paramount Plants 5 star review on 6th May 2020

Helpful Report

Posted 5 years ago

Hi John Thank you for uploading an image of your garden and we're very pleased you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really really pleased with the Cherry Laurel we purchased. Very healthy plants and excellent value . Will certainly purchase again from you as have another small hedge to put in later in the summer. Thank you again first rate service.”

Helpful Report

Posted 5 years ago

Hi Baz We're delighted you're happy with the quality of your Cherry Laurel and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delighted with the quality of the plants you provided.”

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Posted 5 years ago

Hi Caroline We're very pleased you're happy with the quality of your shrubs. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have ordered quite a few cordyline australis palm trees from Paramount Plants over the years. Look for the special offers you get a great discount if you want to buy in large quantities.”

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Posted 5 years ago

It's always great to hear from a returning customer :-) We're very pleased you're happy with the quality of your Cordyline tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“IT WAS EASY TO ORDER AND THE PLANTS WERE DELIVERED QUICKLY THEY ARE NOW IN THE GROUND AND LOOK HAPPY”

Helpful Report

Posted 5 years ago

Hi Janey So pleased to hear your shrubs are settling in well and that you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A beautiful Acer in excellent condition. Easy purchase and speedy delivery. Highly recommend this company.”

Helpful Report

Posted 5 years ago

Hi Emrys Neil So pleased you're happy with the quality of your Acer tree and with our customer service. Thank you for the recommendation - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you for your email. The order was received and everything was fine. They are in the ground and looking good. Thank you for such great customer service.”

Helpful Report

Posted 5 years ago

Hi Rachael So pleased you're Cherry Laurels are settling in well and that you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was very impressed with the quality of my plants and they all look lovely in my garden. Delivery was pretty quick which is impressive due to lockdown. I thought the prices were reasonable and definitely worth it for the quality I got. Will definitely use paramount again.”

Helpful Report

Posted 5 years ago

Hi Angela We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered the tree for a wedding present so haven't actually seen it but the Bride tells me it is a beautiful plant. Paramount were extremely helpful, everything the promised happened on date and on time. Looking forward to seeing it flower in situ.”

Helpful Report

Posted 5 years ago

Hi Christine So pleased the bride is happy with the quality of her plant and that you are happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great quality trees and great communication throughout the whole process. Great prices too..... would definitely recommend and will definitely use again, thank you :-)”

Helpful Report

Posted 5 years ago

Hi Viki Thank you for the recommendation and we're so pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very healthy acer delivered safely”

Helpful Report

Posted 5 years ago

Hi Eric We're very pleased you're happy with your Acer order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The trees arrived at the expected time and were in good condition. I planted one of them last weekend in my newly created flowerbed. I expect to be enjoying them for many years to come. I will certainly buy from you again and recommend you to my friends. Keep safe and well and thank you agaIn”

Paramount Plants 5 star review on 5th May 2020

Helpful Report

Posted 5 years ago

Hi Sally Thank you for uploading an image of your garden - it looks great! Thanks also for the very positive comments and recommendation - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“For the price the Christmas Box was a lot smaller than I had expected, though at least the roots were established in the pot - just about!”

Helpful Report

Posted 5 years ago

Hi John We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Paramount was excellent in terms of communication and fulfilment of the order. The plants were on time and well-packed on a pallet. They were in excellent condition and, when planted, looked great and blended right in. Thank you for your prompt, well-managed service. I will definitely use Paramount as my first choice when purchasing trees/plants.”

Helpful Report

Posted 5 years ago

Hi Tony We're very pleased you're happy with your order and with our customer service. Thank you for your very positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good selection good contact, First class delivery thank you”

Helpful Report

Posted 5 years ago

Hi John We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The Berberis Thunbergii Japanese Berberis was delivered on time by a friendly, helpful driver, as is always the case! The beautiful shrub is now happily planted & looking very much at home. Another excellent transaction with Paramount Plants. Many thanks for the quality of your shrubs & your faultless reliability!”

Helpful Report

Posted 5 years ago

Hi Jonathan Always great to hear from a returning customer - thank you for the very positive comments - we appreciate it! So pleased you're happy with the quality of your Berberis and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Clear choices and descriptions, wide range of plants that I couldn't find elsewhere, reasonably priced and delivered as notified. Good communications throughout.”

Helpful Report

Posted 5 years ago

Hi Peter We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The quality of the trees were higher than expect Fantastic service Many thanks the trees were exactly what we were looking for”

Helpful Report

Posted 5 years ago

Hi Keith We're delighted you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great choice of plants, good prices and when a problem occured, solution was found straight away which was much appreciated. This is what you want from a reputable company, being able to rely on them when things go well and when they don't. Would recommend and purchase again.”

Helpful Report

Posted 5 years ago

Hi Libuse Thank you for your recommendation - much appreciated! We're very pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,906 reviews