Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My trees look amazing. The delivery was on the day I requested and the driver was helpful. Well worth the money for the quality.”

Helpful Report

Posted 5 years ago

Hi Amy We're delighted you're happy with the quality of your topiary trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very efficient and lovely healthy plant”

Helpful Report

Posted 5 years ago

Hi Celia We're very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Whilst the description of the height is correct I think it would be good to inform customers of the width. They are very thin. I purchased some of these last year from somewhere else and whilst the height was the same they were a lot fuller. I was very disappointed when they arrived, very anticlimactic.”

Helpful Report

Posted 5 years ago

Hi Zoe We’re sorry you’re not 100% happy with your order and one of our Customer Service team will contact you by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Happy with my Pine .Thinking to order another one in the nearest future . Thank you .”

Helpful Report

Posted 5 years ago

Hi Inga We're so pleased you're happy with the quality of your Pine. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My plant arrived healthy and well protected. The delivery was good, in good time by a very pleasant gentleman who checked if I was happy with everything. An overall good experience well done.”

Helpful Report

Posted 5 years ago

Hi Marlene We're very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The three plants, a silver birch, a Photinia and a Ceonathus, all arrived in excellent condition and were strong, tall plants. Thank you Paramount Plants for your excellent service.”

Helpful Report

Posted 5 years ago

Hi Christine Delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Helpful staff - Charlie I think his name,will use you again.Cheers 👍”

Helpful Report

Posted 5 years ago

Hi John Thanks for the review and positive remarks I will let Charlie know. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants were all good specimens and delivered promptly. Terrific Service!”

Helpful Report

Posted 5 years ago

Hi Simon So pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Unfortunately the 4 Photinia red robins looked as though they had not seen any water for some time. I had to water them for several days and they have come back to life but have as a result shed 50% of their leaves leaving the shrubs a little sad and certainly not worth the £240 i paid for them. I will not be purchasing plants again from this company”

Helpful Report

Posted 5 years ago

Hi Jeffrey We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“A very healthy plant, well protected and delivered on the appointed day!”

Helpful Report

Posted 5 years ago

Hi Christopher We're very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A good service and good quality plants”

Helpful Report

Posted 5 years ago

Hi Paul Delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Pretty prompt service, great plants, a joy”

Helpful Report

Posted 5 years ago

Hi Sachin So very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Prompt response and delivery. The price is expensive delivery cost.”

Helpful Report

Posted 5 years ago

“Great service, was kept updated about availability / dispatch of plant. Really lovely plant in great condition”

Helpful Report

Posted 5 years ago

Hi Cathy So pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“First order, and definitely not the last. Beautiful tree, safely delivered to our door. Thank you.”

Helpful Report

Posted 5 years ago

Hi Ausra So pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good service ,good quality plants.”

Helpful Report

Posted 5 years ago

Hi Yulia We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This is the second time we have used Paramount Plants. We were very impressed by the quality of the plants delivered. Next time we need mature plants, we will certainly use them again as they are also very reasonably priced.”

Helpful Report

Posted 5 years ago

Hi Elise So nice to hear from a returning customer. We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants were all in good condition, but the delivery timescale was slow. Communication was ok, but I think some improvement needed on timescales.”

Helpful Report

Posted 5 years ago

Hi Caroline We're pleased you're happy with your plants. Thanks for your feedback on timescale but just to mention, your order was processed and delivered in the middle of the Covid-19 crisis. We are adhering to government guidelines - processing everything with social distancing and contactless delivery inevitably takes a little longer at this time. Thank you Karen

Posted 5 years ago

“Beautiful quality plants. Excellent advice and aftercare if needed.”

Helpful Report

Posted 5 years ago

Hi Paola We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Paramount Plants is an excellent company, in all respects. I valued the easy process of buying online, certainly not true of all companies! The plants arrived promptly and are of a high quality. I will definitely buy from them again and am glad to have found them!”

Helpful Report

Posted 5 years ago

Hi Andrew Thank you for your very positive comments - most welcome, especially right now. We're very pleased you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews