Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,782 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,782 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery. Plants were in excellent condition. No problems at all. I would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Paul Thanks so much for your recommendation and 5 stars. We're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A brilliant company to deal with as well as there plants being good quality. Thanks for all your help. Craig”

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Posted 5 years ago

Hi Craig Thanks so much for your review, much appreciated. We're delighted you are pleased with the quality of our plants and our customer service. Look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Amazing service , lovely plants 😊”

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Posted 5 years ago

Hi Terry Thank you so much for leaving us a 5 star review. We're really pleased you were happy with the quality of the plants and our customer service. We look forward to being of service again in the future. Thank you. Karen

Posted 5 years ago

“I bought three trees from Paramount plants. They arrived healthy and as described. They delivered promptly on the day. I will certainly use Paramount plants in the future.”

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Posted 5 years ago

Hi Carol We're delighted to hear you're happy with the quality of the trees purchased from us and also with our customer service. Thank you for taking the time to leave us a 5 star review - much appreciated. We look forward to being of service again in the future. Thank you. Karen

Posted 5 years ago

“Red robin plant delivered in good health- delivery was on time and plant has taken well and is well established”

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Posted 5 years ago

Hi Lorraine Thanks for taking the time to leave us a 5 star review - much appreciated. We're really pleased to hear you're happy with your Red Robin plant and that it is thriving. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“You are absolutely wonderful. In the three years I've bought plants from you, I've never had a bad result. Thanks so much.”

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Posted 5 years ago

Thank you Rashmee! That means a lot to us - particularly from a regular customer. We look forward to being of service again in the future. Thanks Karen

Posted 5 years ago

“Excellent quality trees,delivery service excellent and delivery driver very helpful,excellent company to deal with.”

Helpful Report

Posted 5 years ago

Hi Geoffrey So pleased you're happy with the quality of your trees from us and thank you for the kind words regarding our customer service - I will pass on to the delivery team. We look forward to being of service again in the future. Thank you. Karen

Posted 5 years ago

“Was very pleased with my plants - both were in excellent condition the height/description matched that of the plants delivered.”

Helpful Report

Posted 5 years ago

Hi Emma We're delighted to hear you're happy with the quality of your plants and our customer service. We really appreciate you taking the time to give us this review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The first plant we ordered from Paramount arrived in very poor condition and in dry soil, we complained to Paramount and without any hesitation they apologised and said they would send a new plant to us within a week, great customer service, but the experience has put me off ordering plants online.”

Helpful Report

Posted 5 years ago

Hi Janice We are very sorry you are not 100% happy with us and our Customer Service Team will be in contact by email to see if we can assist further. Best regards Karen

Posted 5 years ago

“plant arrived well packaged and in good condition, highly recommend”

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Posted 5 years ago

Hi Alan Thank you for your recommendation and for leaving this 5 star review - we appreciate it. We're pleased you're happy with the quality of your plant and our delivery service. We look forward to being of service again in the future. Thank you. Karen

Posted 5 years ago

“The trees were delivered quickly and were well protected in transit. They were exactly the same as the photos on the website and as described.”

Helpful Report

Posted 5 years ago

Hi Ayse Thank you for taking the time to leave us a 5 star review. We're so pleased you're happy with the quality of our trees, our delivery and our customer service. We look forward to being of service in the future. Thank you. Karen

Posted 5 years ago

“The pots the plants came in were all broken and there was a trail of soil everywhere, I had no choice but to repot, annoying.”

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Posted 5 years ago

We are very sorry you are not 100% happy with us and our Customer Service Team will be in contact by email to see if we can assist further. Kind regards Karen

Posted 5 years ago

“Excellent service. Tree is looking great.”

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Posted 5 years ago

Hi Elizabeth Thank you so much for leaving us a 5 star review. We're so pleased you're happy with the quality of our trees and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“EXCELLENT AND FRIENDLY SERVICE MANY THANKS.”

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Posted 5 years ago

Hi Stephen Thanks so much for leaving us a 5 star review. We're delighted you are happy with our plants and our customer service. We look forward to being of service again in the future. Thank you. Karen

Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

Hi Julia Thank you! We're delighted you are so pleased with your buying experience at Paramount Plants. We look forward to being of service again in the future. Thanks Karen

Posted 5 years ago

“Very responsive and helpful to gardening questions, helping you make a good choice”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We're pleased you were happy with your buying experience at Paramount Plants. We look forward to being of service in the future. Thank you. Karen

Posted 5 years ago

“My red robin trees arived when Paramount said they would. There driver was very polite and helpful and the trees have settled in nicely and showing new growth already. I would have no hesitation in recomending Paramount Plants.”

Helpful Report

Posted 5 years ago

Hi Ian Thanks so much for your 5 star review and recommendation. We're delighted you're so pleased with the quality of your Red Robin trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants were exactly as shown on website and delivery was efficient and punctual. Very nice people to deal with.”

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Posted 5 years ago

Hi Christine So pleased to hear you're happy with the quality of your plants and our customer service. Thank you for taking the time to leave us a review - much appreciated. We look forward to being of service in the future. Thank you. Karen

Posted 5 years ago

“Excellent specimen shrubs that exceeded expectations.”

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Posted 5 years ago

Hi Nicholas Thank you so much for taking the time to leave us a review. We're very pleased that you're so happy with the quality of the plants supplied by us. We look forward to being of service in the future. Thank you. Karen

Posted 5 years ago

“I received excellent advice on the phone and the plant was efficiently and courteously delivered at the correct time, BUT I was disappointed in the quality of the plant. It was a large multi-stem tree which looked like it had spent too long in the pot! There were weeds growing on the top and it needed a good water and feed.”

Helpful Report

Posted 5 years ago

Hi Alida We are very sorry you are not 100% happy with us and our Customer Service Team will be in contact by email to see if we can assist further. Kind regards Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,782 reviews