Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Delivered on time and very pleased with product.”

Helpful Report

Posted 6 years ago

Hi David We're very pleased to hear you are happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The overall quality and health of all the plants exceeded my expectations – there were 110 of them, which I planted myself yesterday. I’m really delighted with them and the communication received from you regarding delivery. Thanks very much!”

Helpful Report

Posted 6 years ago

Hi Anna We're delighted to hear you were so pleased with the quality of your plants and our customer service. Thank you for leaving us such a positive review - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Beautiful standard laurel trees. Excellent service. Arrived promptly and in perfect condition.”

Helpful Report

Posted 6 years ago

Hi Gemma So pleased to hear you're happy with the quality of your Laurel trees and with our customer service. Thank you for taking the time to give us a good review. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great price and fast delivery. The driver called us before delivery and followed our bespoke instructions which made things easy for us. Thank you paramount plants for a superb quality tree.”

Helpful Report

Posted 6 years ago

Hi Rob Delighted to hear you're happy with the quality of your tree and also with our customer service. Thank you for taking the time to give us a 5 star review - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Nice tree, not cheap but good quality and delivery was very quick and efficient.”

Helpful Report

Posted 6 years ago

Hi Mary We're pleased to hear you're happy with the quality of your tree and with our customer service. Thank you for taking the time to give us a review. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We have dealt with Paramount Plants on a number of occasions and have always been delighted with the quality of tree/ plant as well as the amazing service they have offered. So often today when you purchase a mature tree you tend to get something at the smaller end of the range of what you have bought. Not with PP- I have always received trees right at the larger end of the range. I have also been very impressed that when a bare root tree failed they have been happy to replace this with no grumbling at all. Overall they are an excellent, honest company to deal with and having already bought in excess of 20 trees from them, will happily continue to purchase from them in the future!”

Helpful Report

Posted 6 years ago

Hi Joanne Thank you so much for such a positive review, we really appreciate it! We're delighted to hear you're so happy with the quality of your plants and with our customer service. We really look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The plants arrived in great condition, and were surprisingly above expected specifications in terms of height and form and general growth!”

Helpful Report

Posted 6 years ago

Hi Michael So pleased to hear you're happy with the quality of your plants and our customer service. Thanks for taking the time to leave us a review - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Easy to order, very prompt service, great delivery guy and the plants were excellent. Have ordered many many times from Paramount and will continue to do so..you get exactly what you expect and in some cases more.”

Helpful Report

Posted 6 years ago

Hi Anita We're delighted to hear you're happy with the quality of your plants and with our customer service and thank you for being a regular customer - we really appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I was very pleased indeed by the service from Svend and Peter and the team at Paramount Plants. They ensured I received good quality trees as quickly as possible and this even included a special order. Thank you.”

Helpful Report

Posted 6 years ago

Hi Rakhi We're delighted to hear you're happy with the quality of your trees and with our customer service. I will pass on your kind words to the team. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great hortensia!”

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Posted 6 years ago

Hi Agathe Glad to hear you're happy with your Hortensia and thank you for taking the time to leave us a review - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Albizia Eveys Pride 1.25 - 1.5m was not in stock when ordered,but worth waiting for. Good condition and a nice size.”

Helpful Report

Posted 6 years ago

Hi John So pleased to hear you're happy with the quality and size of your Albizia. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Although not close by (south London) we are very happy with the Acuba Japonica which we have received. We have bought before and the quality of the plant is good and the buying experience was faultless with close touch kept with us about delivery which arrived on schedule.”

Helpful Report

Posted 6 years ago

Hi John Thank you so much for being a returning customer and taking the time to give us a 5 star review. We are very pleased to hear you're happy with your Aucuba and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Love the trees, great service - we will be back !! Thanks”

Helpful Report

Posted 6 years ago

Hi Jonthan Delighted to hear you're so happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Quality of plants exceeded high expectations. All delivered as stated. Excellent”

Helpful Report

Posted 6 years ago

Hi Jane Very pleased to hear you're so happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thank you for an efficient service, amazing plants. I will definitely buy from Paramount Plants again.”

Helpful Report

Posted 6 years ago

Hi Julie We're delighted to hear you're so pleased with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“This was my 2nd delivery of plants from Paramount. The Website is absolutely brilliant as there are images of all the plants at the noted sizes. Such a great tool when you are spending a lot of money on established plants/trees. Will definitely purchase again.”

Helpful Report

Posted 6 years ago

Hi Emma We're delighted to hear from a satisfied loyal customer and thank you for your very positive feedback regarding your online experience. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Absolutely exceptional service! They were so helpful when it came to selecting the trees and ensuring they would be the right size. Super efficient email comms throughout and the delivery process again was so efficient and totally reliable. Couldn’t recommend them enough!”

Helpful Report

Posted 6 years ago

Hi Sharon Thanks so much for your 5 star review and your recommendation we appreciate it! We're pleased you're happy with your trees and our customer service and look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“we are very happy with your service. Our plants arrived when expected and in very good condition. We were well advised and kept informed during the purchasing process. Many thanks.”

Helpful Report

Posted 6 years ago

Hi Anne We're delighted to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The delivery was very fast, had no issues. We even changed the delivery address after dispatch with no issue. Invoicing was again, easy to retrieve. Good service all round.”

Helpful Report

Posted 6 years ago

So pleased to hear you are happy with our online ordering and customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants were very well packed and in good condition on arrival. Communication was prompt and professional throughout the process. Will definitely return if I need mature plants again. Thank you.”

Helpful Report

Posted 6 years ago

Hi Lesley Very please to hear you had a good experience buying online from us and that you were happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Hi Lesley Thanks so much for leaving us a 5 star review, we're delighted to hear you're pleased with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews