Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,903 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was fulfilled perfectly. The tree looks in good health and delivery was spot on (it arrived while we were breakfasting on my Wife's Birthday). The whole process has been great with regular updates on the progress of my order. A first class result; thank you for your care and excellent service.”

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Posted 5 years ago

“Very disappointed with one of the plants, overpriced for such a poor specimen. Have contacted the company but they have done nothing about it.”

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Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“We ordered some palms from Paramount and since the service during lock-down was so good (and we needed an additional palm) we decided to order through Paramount again. Again, we received a larger palm than expected, so we're very pleased! We'd certainly recommend them!!”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service with great website. The delivery came on time with a very helpful driver. All the plants were in good condition and ready to be planted. All the plants were chosen as feature plants in a new border and the result, even though a couple are still small, easily beats our expectations. 5 star.”

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Posted 5 years ago

“Plants it ordered were not available after it ordered them ,after chasing up i was offered an alternative . Lead time to get them was quiet long and trees were not very full in terms of volume”

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Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Healthy plants delivered quickly and now planted looking great”

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Posted 5 years ago

“The tree I ordered I cannot fault other than being in what can only be described as sand upon arrival. The tree was bought as a gift and I had asked them to send to that persons address but invoice to my own. 3 time I had asked for confirmation on which address it would be sent to and heard nothing in the end it was sent to the wrong address and I had to the arrange transport of a rather large tree”

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Posted 5 years ago

“Very easy to deal with, delivered efficiently and with care, definitely recommended”

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Posted 5 years ago

“Excellent service and great quality of plants”

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Posted 5 years ago

“Paramount plants has an interesting and varied selection of plants Advise before purchase given freely by the staff Delivery as promised You could get all you need there”

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Posted 5 years ago

“I ordered three large photinias To cover a gap in a fence line - despite the Covid restrictions they arrived in the timeframe described were in good condition and are strong healthy plants... on this experience I would definitely use and recommend Paramount Plants again”

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Posted 5 years ago

“Delivery and product description was excellent. Plants are establishing well. Very pleased.”

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Posted 5 years ago

“Palm tree arrived in excellent condition on a lovely wooden pallet that I've painted, sealed and now use as potted plant stand!”

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Posted 5 years ago

“Absolutely perfect grasses... packed beautifully and arrived safely. All of equal size and shape. A wonderful addition to my balcony.”

Paramount Plants 5 star review on 28th May 2020

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Posted 5 years ago

“Fantastic plants Very healthy Exactly what we wanted Thank you We will definitely order from paramount plants again!”

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Posted 5 years ago

“We received our order and all the plants were in very good order.”

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Posted 5 years ago

“Good website with detailed information. The plants arrived in excellent condition.”

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Posted 5 years ago

“Lovely plant and well protected for it’s voyage to my house 😉. Thankyou”

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Posted 5 years ago

“The plants arrived in excellent condition. And we received them within the delivery time. Would highly recommend buying from Paramount.”

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Posted 5 years ago

“During this difficult period paramount plants keep us informed of the progress of our order and their delivery. On arrival both plants were in excellent condition, ready for planting and have settled well into teir new home”

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Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,903 reviews