Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,779 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely trees in very good condition. Delivery was excellent with the driver helping move the trees to their final position.”

Helpful Report

Posted 5 years ago

Hi Gillian We're very pleased to hear you're happy with the quality of your screening trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant seems fine but its only a few weeks ago. Delivery driver very helpful offered good advice on planting.”

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Posted 5 years ago

Hi Colin Thanks for your review, good to hear your plant is doing well and you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and plant quality brilliant”

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Posted 5 years ago

Hi Justin So pleased to hear you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree in good condition as described and when expected.”

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Posted 5 years ago

Hi Stephen Very please to hear you're happy with your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very beautiful flowers. We will watch how they take root. A little long delivery.”

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Posted 5 years ago

Hi Sergei We are very sorry you are not 100% happy regarding the delivery time and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“I found this company very helpful and easy to deal with. The trees I ordered arrived quickly and are of a very good healthy quality. The delivery driver was also very friendly and helpful. If I need mature tress in the future I will use paramount plants again.”

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Posted 5 years ago

Hi Brian Delighted to hear you're happy with the quality of your plants and our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My standard trees arrived in great condition, efficient delivery and I was kept informed of the approximate arrival time. The driver was very friendly and helpful, he gave me some advice and tips about planting the trees, thank you.”

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Posted 5 years ago

Hi Catherine We're delighted to hear your very positive comments about the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very healthy plants, delivered as promised with no issues”

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Posted 5 years ago

Hi Nicola Thanks for taking the time to leave us a 5 star review - we're pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great communication and prompt delivery.”

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Posted 5 years ago

Hi Dominic Great to hear you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great selection, best prices online for what I wanted, quick and efficient delivery using own transport. Plants all seem healthy. Never used before but I certainty will use again.”

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Posted 5 years ago

Hi Justin Thanks for your very positive comments, we're so pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered a large tree fern. It came in excellent conditions and as I ordered it in winter they had put straw around the crown to protect the new fronds. Very satisfied.”

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Posted 5 years ago

Hi Julia We're so pleased to hear you're happy with the quality of your Tree Fern and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with our trees. We needed 10 to start a hedge and they are so healthy and bushy that it won’t be long before our hedge is form. They are exactly what we wanted. Thank you very much.”

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Posted 5 years ago

Hi Antony We're so pleased to hear you're happy with the quality of your hedging trees. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants were wonderful specimens. Healthy and well grown.”

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Posted 5 years ago

We're delighted you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ruddy wonderful. Good price, good communication, nice tree which looked just like the photo. Trouble free transaction and delivery (which I find is rare). Thanks guys.”

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Posted 5 years ago

Thank you so much for your very positive review - we're delighted you're pleased with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I placed a large order before Christmas during their sales and had a delivery in Jan for the goods. The email communication was excellent and the order was delivered on the specified date I would definitely recommend them. Tracey Cullen”

Helpful Report

Posted 5 years ago

Hi Tracey We're very pleased to hear you're happy with your order from Paramount Plants and our customer service. Thank you for the recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The order was acknowledged quickly, and we were kept informed about the delivery. The plant (an acer palmatum deshojo), when it arrived, was well-wrapped and of good quality and health. The only slight disappointment was that it took over a month to come and so did not arrive in time for the birthday for which it was intended.”

Helpful Report

Posted 5 years ago

Hi Anne We are very sorry you are not 100% happy with the timing of your delivery and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“The trees I ordered arrived in good condition and were excellent in condition. The delivery driver was exceptionally helpful and even gave me some really useful planting advice. Very positive experience overall with Paramount Plants I would definitely use again.”

Helpful Report

Posted 5 years ago

Hi Janet We're delighted to hear you're happy with the quality of your trees and thanks for your positive comments about our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good company good delivery and plants”

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Posted 5 years ago

Hi Dariusz Thank you for your 5 star review - we're so pleased to hear you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful Mahonia delivered quickly and in good condition.”

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Posted 5 years ago

Hi John We're pleased to hear you're so happy with the quality of your Mahonia and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The trees arrived on time and were beyond my expectations. I was kept informed of the delivery date and the delivery people were very helpful. I would recommend Paramount Plants.”

Helpful Report

Posted 5 years ago

Hi Gillian We're so pleased to hear you're happy with the quality of your trees and with our friendly customer service team. Thank you for your 5 stars and your recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,779 reviews