Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,779 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied the three plants ordered. Good communications.”

Helpful Report

Posted 5 years ago

Hi Pete We are very sorry you are not 100% happy with one of your plants and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Found to be very good products which were as as expected as per the website.”

Helpful Report

Posted 5 years ago

Hi Michael We're very pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great to deal with.kept me informed regularly,delivery driver from JMS helpful and friendly.plant was as ordered.would use again in future.Thanks to all at paramount”

Helpful Report

Posted 5 years ago

Hi Martin We're delighted to hear your positive comments and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A very good buying experience kept well informed throughout and was very pleased with the plants I received.”

Helpful Report

Posted 5 years ago

Hi Gillian We're so pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service from beginning to end. Ordering easy and thenceforward good communication. Delivery seamless and hedging/trees first-class quality. would heartily recumbent this nursery.”

Helpful Report

Posted 5 years ago

Hi David We're so pleased to hear your positive comments regarding the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The butia capitata ordered was delivered promptly and was a healthy looking specimen too. It’s in its new home in the garden settling in now 🤗 would recommend paramount plant’s service”

Helpful Report

Posted 5 years ago

Hi Ralph Very pleased to hear your Butia Palm has settled in well - thank you for your recommendation - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I recently ordered some plants from Paramount and was very impressed with the quality of plants and the efficiency and communication with which they were delivered. I would certainly recommend them to others and would use them again.”

Helpful Report

Posted 5 years ago

Hi Sam Thank you for your recommendation - much appreciated, we so pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and value for money. Very pleased with the high quality plants. Thank you.”

Helpful Report

Posted 5 years ago

We're delighted to hear you're so happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree delivered at the agreed time, and in good condition -- a very efficient service.”

Helpful Report

Posted 5 years ago

Hi Richard Thank you so much for taking the time to leave us such a positive review - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“10 lovely yews delivered - great communication and very healthy plants, would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Susannah We're really pleased to hear you're so happy with the quality of your Yews and our customer service, thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We moved to a new house and have had a lot of landscaping to do. We have sourced many of the plants/trees/shrubs from Paramount and have been very pleased with their help and service. The plants have been of great quality and have helped us achieve the look we wanted.”

Helpful Report

Posted 5 years ago

Hi Malcolm We're delighted to hear how happy you are with the quality of all the various plants you've ordered from us and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great communication, great product”

Helpful Report

Posted 5 years ago

Hi Catherine Thanks for your positive 5 star review - much appreciated. Thank you Karen

Posted 5 years ago

“The plants arrived on the stated date. They are very bushy and healthy.”

Helpful Report

Posted 5 years ago

Hi Gilliam So pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plans arrived in good condition and on time.”

Helpful Report

Posted 5 years ago

We're pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Three fantastic Magnolia Grandifloras. They have clearly been well-nurtured. The ordering process was straightforward; communication was excellent and the delivery was very efficient. The delivery driver was a man of few words but he could not have been more helpful.”

Helpful Report

Posted 5 years ago

Hi Philip So pleased to hear you're happy with the quality of your Magnolia Grandifloras and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Have tried other bought plants from other places but yours is by far the best. Never been disappointed, that is why I keep coming back. Have bought 3.5m Wisteria climber, 3.5m Jasmine climber. 4m Tree fern and 5 large honeysuckle plants and many other plants. Excellent keep it up.”

Helpful Report

Posted 5 years ago

Hi Tahir Thanks so much for your positive comments, we're delighted to hear you're happy with the quality of the plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree arrived safely and doing fine.”

Helpful Report

Posted 5 years ago

Hi Andrew We're very pleased to hear you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A short wait for the plants, but worthwhile waiting. Packaged great so arrived in lovely condition. 5 of the 6 plants were outstanding. 1 was ok. Would recommend and would definitely use again.”

Helpful Report

Posted 5 years ago

Hi Sharon Thanks for taking the time to leave us a review and for your recommendation - very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“An excellent sequoia specimen delivered in good condition ready for planting.”

Helpful Report

Posted 5 years ago

Hi Jonathan Delighted to hear you're happy with the quality of your Sequoia tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Trees bought were ideal, in good condition and of the height specified. However I have not given a "very good" rating for the following reasons: 1. Delivered by one driver. Fortunately we have a large drive he could pull onto as he simply rolled the trees off the side of his truck. If we had a normal drive or any kind of obstructed frontage he would not have been able to offload without mechanical assistance. 2. Tree rootball was very dry. Thank you Paramount Plants. PJ”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,779 reviews