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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Excellent value compared to my old company ... have saved pounds
Helpful Report
Posted 5 years ago
Very pleased with the water purifier and replacement filters. Also, excellent quick delivery by the company
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Posted 5 years ago
Excellent customer service and support staff
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Posted 5 years ago
Excellent customer service and fast delivery within 48 hours at no additional cost.
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Posted 5 years ago
Fast delivery and easy to replace.
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Posted 5 years ago
After sales service excellent. We needed a converter and extra pipe to connect to the water filter we had bought. This was sent quickly and without charge.
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Posted 5 years ago
The right part, delivered quickly.
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Posted 5 years ago
Great product, thank you Osmio
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Posted 5 years ago
Very quick delivery, and always followed by email to check the filters arrived on time. Really helpful, and good products too.
Helpful Report
Posted 5 years ago
Very quick and efficient delivery of product. Haven't used it yet so not sure how effective it will be after cleaning but trusting it will have decent durability.
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Posted 5 years ago
I’m happy with the service provided, although the packaging was not very tidy and was not fully sealed.
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Posted 5 years ago
Helpful and informative.
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Posted 5 years ago
Good so far.
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Posted 5 years ago
Good product, speedy delivery, well packaged, highly recommended
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Posted 5 years ago
Very good product, service and quick delivery on replacement filters.
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Posted 5 years ago
Fantastic
Helpful Report
Posted 5 years ago
Our Osmio Zero sits proudly on our kitchen work surface and after several days of use still exceeds our expectations. The design and workmanship is outstanding. For example it is a breeze to refil, if it happens to be filtering at a time you choose to empty and refill, lifting the lid stops the filtering until you close the lid down again. Customer service is outstanding too. The boiling or 80deg water function has transformed how we make hot drinks. Indeed it has freed up time and using it you can’t help but consider how just heating a cup full at a time must help save energy. I will update this review in 6 months time following a filter change. Well done Osmio -awesome. As a business man who welcomes feedback a few ideas for an upgrade - Push button or touch sensitive screen to select the water temp might be mildly better than the dial. The ability to change the default dispensing volume would be neat. Not a big enhancement as you can stop the dispense at any stage anyhow. That’s it I think. 🙏🙏🙏
Helpful Report
Posted 5 years ago
At 65, it’s not often I come across a piece of technology that addresses a problem in such a complete and simple way. For medical reasons I’ve been looking for a while at “under-counter” reverse osmosis systems. All are bulky and space consuming. All waste vast quantities of water, deliver a trickle of water and are awkward to service. The Osmio zero is none of these and even replaces the kettle so it uses very little space on a worktop. Having instantaneous boiling water for tea is more useful than I’d thought and my concerns that the unit might waste electricity were unfounded; it simply heats what you need. I think you’re on to a winner with this product. I have made just one small modification to the base by cutting down a small piece of thick plastic sheet. This goes between the feet and the counter top and allows me to more easily move it for refilling. I’ve also bought the hydrogen bottle. It works but it’s too early to review at this time. Thank you.
Helpful Report
Posted 5 years ago
Good clear easy web site Good packaging Good product On time delivery If you add those four together it becomes excellent
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Posted 5 years ago
Amazing Product skin without chlorine is no longer dried out Amazing Service Love Osmio
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews