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Osmio Reviews

4.7 Rating 3,429 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,429 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“Very efficient service from order to delivery.”
Helpful Report
Posted 5 years ago
“I have installed 3 unit so far and they never disappoint I am just about to order another I cant understand why everyone is not using the softener”
Helpful Report
Posted 5 years ago
“The water in my city is really hard, I used Brita filtered water jug and BWT filters in the past but I was never impressed by them. I bought the Osmio 2 months ago and I really like it! RO water with just the right amount of magnesium and calcium in it (very low), without having to install anything, what more can you ask?? I'm using this for my coffee machines, to make tea and just drink delicious water everyday. We're 2 at home and I just need to refill the water tank every night (I'm working at home currently so I use it more, it could probably be enough for 2 days otherwise). The support is really great, if you have a problem, they really want to help you. One thing that could improve is the temperature of the water coming out, usually it's more 90⁰ even on the 100⁰ setting but that's not a real problem, I still can fill another kettle if I need my water to be hotter. Another thing : don't try to take the stickers off, they will leave a mark and you will have to change the whole cover (which is fairly easy to do following their tutorial video). Overall, I love this device and I really hope that it will last me a long time, well done Osmio!”
Helpful Report
Posted 5 years ago
“As always superb service. Ordered at 3pm and delivered next day. I really cannot say a bad word about this company’s service or products.”
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Posted 5 years ago
“Excellent service. Extremely quick delivery”
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Posted 5 years ago
“Great service and great product!!”
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Posted 5 years ago
“Excellent purchase - ordered and received within 23 hours. The water purifier may seem an expensive purchase, but it is worth every penny. I would highly recommend the Osmio product.”
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Posted 5 years ago
“Customer service top level, knowledgeable staff, quick delivery, good ethos and great products. Thank you 🙏🏻”
Helpful Report
Posted 5 years ago
“Price was cheaper than Amazon. Arrived by courier delivery the next day, which was free. Great service. Thank you.”
Helpful Report
Posted 5 years ago
“Very helpful and efficient customer service when I rang for advice on what I might need. Quick delivery. Just waiting for the plumber to install it! Thank you”
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Posted 5 years ago
“Love the kind and professional help and service! Perfect!”
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Posted 5 years ago
“Fast delivery and easy order process.”
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Posted 5 years ago
“Excellent product. Made a profound difference in the quality of my domestic water quality. A++”
Osmio 5 star review on 2nd November 2020
Helpful Report
Posted 5 years ago
“Love my Zero RO machine..just ordered spare filters, superfast dispatch and delivery.”
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Posted 5 years ago
“The product turned up on time, however once again the connector of the filter was missing, so we cannot fit the filter.”
Helpful Report
Posted 5 years ago
“Installation instructions could have been easier to interpret.”
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Posted 5 years ago
“Really pleased with all the water and reverse osmosis products I have bought from you to date.”
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Posted 5 years ago
“Wonderful service, returned a product I was unhappy with and have replaced it with no trouble at all. Love my Big Berkey. Excellent service all round. Will recommend.”
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Posted 5 years ago
“Excellent service, as always.”
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Posted 5 years ago
“Orders for filters always despatched promptly.”
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,429 reviews