Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.72

4.7 Rating 3,327 Reviews

93 %

of reviewers recommend Osmio

4.7

Based on 3,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The water filter system appears to work we’ll but after 3 months I am now experiencing small problems such as hot water starting to flow when set to cold and vise versa. They have been intermittent so difficult to yet identify where the problem is.”

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Posted 6 years ago

“Very efficient , easy to navigate the website and choose correct filters . The reminder sent be phone to change filters ,brilliant .”

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Posted 6 years ago

“Was told of alternative filter as the old make was no longer stocked because of manufacturing faults. So far replacement is ok but early days. Service from Osmio seems good with a reminder to renew filter after so many years.”

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Posted 6 years ago

“Good but still limestone at home”

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Posted 6 years ago

“Good value for money service would highly recommend to others Used many times with no issues”

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Posted 6 years ago

“First class products and first class service. The staff at Osmio could not have been more helpful and courteous through the whole process of explaining the products, making sure that they were the most suitable for my particular requirements and even helping with installation of the D7 over the phone!”

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Posted 6 years ago

“Spoke to someone over the phone and they were very helpful”

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Posted 6 years ago

“Come on Osmio £14.40 for an "O" ring”

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Posted 6 years ago

“Good product, if the price was cheaper, it would be perfect (Or provide a discount if we order multiple QTY?)”

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Posted 6 years ago

“Very good to deal with, excellent service provided by them.”

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Posted 6 years ago

“Good advice, good price, efficient service.”

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Posted 6 years ago

“Great product fantastic service asked a couple of questions on line and got a response very quickly cannot fault the company”

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Posted 6 years ago

“I am absolutely disappointed by this order. After installing the filters and starting an osmosis cycle at 100 degrees, I restarted a cycle and what a surprise after testing the osmosis water with a tds pen: 207 ppm... !!! My old filters, certainly twice as expensive, gave me about 23 ppm at first. Might as well drink the water from the network directly. Is it because I have the "zen & pure" osmosis machine twice as expensive and not the "osmotic"? but they are both made in the same factory I suppose. Are these counterfeit filters? I'm not going to ask for a return and refund, so I lost over £55!”

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Posted 6 years ago

Hi Sibai. We have an order for you only for replacement filters. Which system are you using them for? The Osmio Zero has a TDS monitor that will alarm and flash at the reading you have got there, so it really does not make sense. With a brand new mineral filter you can get resting solubility of around 100-150 ppm, but the osmotic level after membrane is always 95+ plus otherwise it goes into failure mode. Are you using an Osmio Zero or some other system?

Posted 6 years ago

“Osmio chrome drinking filter tap looks well made got the john guest speed fitting with it.easy to fit turned up fast so im happy 😁”

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Posted 6 years ago

“A great advantage to be able to talk to someone who knew what I was talking about, supplied exactly what I wanted, in good time. Would not hesitate to recommend them.”

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Posted 6 years ago

“I feel there is not enough after sales support especially in regard of installation, there should be support if there are problems”

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Posted 6 years ago

Hi there, we have a pretty much 24/7 support via WhatsApp on +447852323666. Please can you get in touch and let me know what the problem you had was about? Thanks, Mark

Posted 6 years ago

“I was greatly assisted by Mark Kent who provided all the necessary information for me to make my order which was not straightforward.”

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Posted 6 years ago

“Excellent quality filters”

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Posted 6 years ago

“Always friendly helpful service. Quick ordering and despatch. Would recommend.”

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Posted 6 years ago

“Very helpful chat re installing new filters”

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Posted 6 years ago

Osmio is rated 4.7 based on 3,327 reviews