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Osmio Reviews

4.7 Rating 3,246 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,246 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Osmio are one of the very best companies I have ever dealt with - I wish more were like them. They investigate their products thoroughly including tests like water extraction to ensure that no toxic agents get into the water from materials used etc. I have found their service back up to be second to none. Mark is a fountain of knowledge and the entire team are helpful and friendly.
Helpful Report
Posted 6 years ago
Fits and looks impressive on our new sink. Drinking water filter (Brita) although expensive is probably the best we have ever had. Hope the tap fares better than other 3 way taps we have used in the past.
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Posted 6 years ago
The tap looks brilliant. Will be fixed next week. There is a thin slit in the polystyrene packaging which looks as though it should hold an item. I’ve looked through the exploded diagrams and instructions and can’t find anything missing. Strange!!
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Posted 6 years ago
excellent service from the phone conversation to the time the engineer came out.
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Posted 6 years ago
Excellent service they take care of their customers 👍
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Posted 6 years ago
prompt delivery of quality product
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Posted 6 years ago
Osmio offers good range of solutions for water purification/treatment, including those that use salts, which is good if one does not want to have more Na+ (sodium ions) in the water. Osmio staff is supportive re: how/what to buy best for your needs. Also Osmio have consumables for all their kits they sell, which is convenient. Osmio also send reminders when consumables are recommended to be changed, which is also convenient. That said, some consumables are overpriced relative to competition, in my view, so this does not feel good. Overall, good to have this company in the UK market, I would recommend them.
Helpful Report
Posted 6 years ago
very good service and product
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Posted 6 years ago
My water has never tasted better. Thank you
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Posted 6 years ago
Fantastic service, my previous system had a fault. After reporting it to Osmio and speaking with one of their technicians, they arranged for a new one to be delivered which I received the next day. Thanks alot guys, im drinking clean quality water again :)
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Posted 6 years ago
A good reliable company. We went from Brita to Osmio and it was the best thing we did! The swivel kitchen tap doesn't leak, and the filtration capsules are easy to fit.
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Posted 6 years ago
We've bought the D7 reverse osmosis system which we are very happy with.
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Posted 6 years ago
So simple and so effective in purifying. LOvfe the product and would recommend it to anyone
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Posted 6 years ago
Great build quality!
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Posted 6 years ago
excellent service and product the filter takes away all chlorine in the whole house
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Posted 6 years ago
Quick service and quality item.
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Posted 6 years ago
Always very helpful and knowledgable
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Posted 6 years ago
Good service and products - very happy.
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Posted 6 years ago
I really don't like the water filter, it's difficult to refill all the time, I wish that it could be plumbed in. I had to replace the filter within the first month as well and found this quite annoying and expensive. I don't think we will be using it for very long.
Helpful Report
Posted 6 years ago
The order was handled efficiently and delivered promptly. Early indications of the effectiveness of the product are good. We shall learn more when we come to exchange the filters when we deem that the first pair are spent.
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,246 reviews