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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I purchased an Osmio EZFITPR-O300 and have juts installed it. It took a while to arrange the recommended bypass pipework and valving. Also the filters only just fit in the cabinet under my sink height wise, allowing for filter replacement and to get a screwdriver in at the top for air bleeding (I have a Belfast sink unit). Installation instructions (once found) on-line easy to follow. It would be good to include these with the product. These instructions don't fully align with wording supplied with filters or what is said on YouTube channel. It would be good to get everything aligned. I also think it would be easy to get filters in the wrong way round, so some clearer marking on that would be helpful. Finally I would say something about recommended clearance above and below the unit before installing (for screwdriver and filter replacement). Overall I'm very pleased with the product so far. The flow rate looks acceptable and the water tastes nice and clean.
Helpful Report
Posted 5 years ago
The replacement cartridges arrived well packed and ready to fit, I am unable to loosen the fitting to replace them though. I had hoped to ask for local help otherwise I am going to have to get the plumber back. Am I able to ease the case in any way please.
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Posted 5 years ago
Always great and speedy service!
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Posted 5 years ago
Great service. Communicated promptly as one of my items was out of stock. Goods arrived safely, on time, well packaged & my out of stock item arrived as promised a few days later. Competitive price.
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Posted 5 years ago
Great service. Made it easy to select my water filter as I had no clue as to what get for my private water supply. Thanks Sharon and team.
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Posted 5 years ago
Great service and delivery
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Posted 5 years ago
Hi Mark, we received one of the machines in Hungary! Thank you very much. We are setting up the naturopathic clinical protocols under the directorate of Dr. Dorfsman in the next few weeks, we will keep you updated, certainly! Thanks again, sincerely, Dr. Boros
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Posted 5 years ago
Very nice. Well happy with purchase. Wish it came in a ready to install kit (hoses and tap)
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Posted 5 years ago
We purchased the Osmio system recently and are thrilled with this unit. The water tastes delicious and tea has never tasted so good. It's incredibly easy to use and look great. Very happy customers and I will be recommending you :)
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Posted 5 years ago
Had issue with plastic spigot/tap leaking. Was sent a new replacement stainless steel spigot kit within 2 days. Great customer service,
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Posted 5 years ago
Excellent service, wonderful products and very friendly and helpful advice. Thank you.
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Posted 5 years ago
Not really happy with the Osmio Zero reverse ordered a week ago. I barely manage to use it one time for 2 hours without asking me to remplace the water. I’m living in London and Thames water has expressed their water is good for drinking, so i can really find the water poured in the container to be the problem. Unfortunately i put the original Package in the bin as i never expected to think returning it, but now i’m stuck with it. Probably so many other products which worth trying in the future as Osmio Zero is not what i expected from them.
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Posted 5 years ago
The sanitisation kit arrived promptly and was easy to follow the instructions. Pretty easy maintenance all round for the Osmio Zero machine. I’ve recommend it to my friends.
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Posted 5 years ago
My replacement filters arrived promptly and it was very straight forward and quick to change them on my Osmio Zero machine.
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Posted 5 years ago
Informative when speaking on the phone answering all the questions I asked. Goods dispatched and arrived well packaged and promptly. Very pleased with the service.
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Posted 5 years ago
Sharon was extremely helpful, guiding me through many product choice and installation questions for an under sink filtration system with its own tap. Final install was easy, and products appear to work well, with better water flow than I expected and noticeably improved water quality. Tap looks good and professional, and has a big enough arch to its neck that it'll fill pretty much anything. One very happy customer.
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Posted 5 years ago
Very happy with it! Excellent!
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Posted 5 years ago
Love the berkey! Thankyou
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Posted 5 years ago
Good quality and happy with the item. I really recommend buying this
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Posted 5 years ago
We have two devices for work to improve Both the water quality and to reduce our carbon footprint by over boiling excessive amounts of water in the kettle each time. The Osmio Zero Reverse Osmosis Systems arrived within a couple of days were so easy to set up and staff adjusted to them straight away. It literally was plug and play. We will not be going to back to kettles!
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Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews