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Osmio Reviews

4.7 Rating 3,429 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,429 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“Thank you for quick delivery.”
Helpful Report
Posted 5 years ago
“Had a ceramic valve despatched and received within 24 hours. All under the 3 year warranty. Fantastic support from customer service. No more dripping tap!!”
Helpful Report
Posted 5 years ago
“Amazing water filter - worth every penny. Excellent customer service too.”
Helpful Report
Posted 5 years ago
“Very good product so far(few weeks). Nice water, instant hot etc. One thing is, I nearly didn't make this purchase because there was no visible safety device for children. You should advertise better that the machine automatically goes back to cold water which is great. Perhaps in the future a better safety mechanism would be good too. Say, fingerprint/code/button sequence press for hot water.”
Helpful Report
Posted 5 years ago
“Very good support and customer service. 5 stars.”
Helpful Report
Posted 5 years ago
“Easy to fit Would be a good idea to put a label on so consumer can mark a date of fitting and also a reminder of where to purchase again as it has absolutely no marking on whatsoever. Really good results and so nice to have drinkable water straight from the tap. I purchased 2 and will fit the other one in my caravan so will let you know results”
Helpful Report
Posted 5 years ago
“First class service, delivered promptly as promised...Peter D”
Helpful Report
Posted 5 years ago
“Purchased the osmio ht+ because I wasn't happy with the taste of my tap water. Since I've been using the osmio I could not be happier the taste is far better and was so easy to install. Very happy with this system, highly recommend using this company.”
Helpful Report
Posted 5 years ago
“We love it. However one of the filters leans up against the edge of the container which doesn’t feel right. It obviously still works but after taking out a few times and re-screwing it back in it still does it. Our friends one doesn’t do this. Overall though the product is excellent and our water tastes so much better. Delivery was excellent.”
Helpful Report
Posted 5 years ago
“Excellent service. Thank you.”
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Posted 5 years ago
“The osmio is a very well designed device that gives me complete satisfaction. But especially the after-sales service is excellent, the staff very friendly and listening to the customer! Thank you!”
Helpful Report
Posted 5 years ago
“Delivered very quickly and delivery cost was included in the price so, although I probably could have found an equivalent cheaper I wanted the peace of mind that the valve would work with the expensive 3-way tap. It went in like a dream and works perfectly. Can’t comment on long term durability as it has only been in a couple of weeks but good service and a quality part.”
Helpful Report
Posted 5 years ago
“goods came as and when promised”
Helpful Report
Posted 5 years ago
“Very good communication”
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Posted 5 years ago
“Always very helpful and efficient! Thank you!”
Helpful Report
Posted 5 years ago
“Was able to find acqua brevetti water softener at a competitive price with fast, informative delivery, I am a repeat customer and will continue to buy from Osmio - highly recommend.”
Helpful Report
Posted 5 years ago
“Fast quick service and delivery”
Helpful Report
Posted 5 years ago
“Very good customer management. Friendly and effective people, who know their business. Appreciated the help given to me when I was needing it.”
Helpful Report
Posted 5 years ago
“We brought an Osmio Zero water filter out to our apartment in Southern Spain. Thanks to advice and a kind gesture from Mark ( Osmio Director) the machine was brand new with a European plug. We started to use it on the 3rd of October and so far it has proved extremely successful. We use 1 or 2 five litre tanks a day. We have not required to buy one bottle of water or take the kettle back out the cupboard since we arrived more than 6 weeks ago. We are delighted with the simplicity and effectiveness of device, long may it continue. I was going to wait and give my first review after the first filter change but we are so impressed I thought it better to review now and update when I need to change the filters. The water is quite hard here and it will be interesting to find out how long the filters last but as I say so far so good. Thanks Osmio and particularly you Mark.”
Helpful Report
Posted 5 years ago
“Great products! Great customer service. Mark Kent is a very knowledgeable person and knows tons about healthy water. Thank you, Mark and Osmio, for creating such a good product.”
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,429 reviews