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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I ordered this stainless steel tap to replace a chrome tap that came free with an under sink filter system, unfortunately it sprung a leak. I contacted Osmio who were extremely helpful and understanding. They suggested the stainless steel tap and since it was fitted I could not be happier with the performance - no leaks, looks great and fantastic quality. I would not hesitate to recommend Osmio Water!
Helpful Report
Posted 5 years ago
Great advice and customer service. Filters are in and doing their thing, without any noticeably drop in flow or pressure.
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Posted 5 years ago
Osmio is very easy to use and to clean. I recommend it to all my friends. Excellent product.
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Posted 5 years ago
Just superb! Clean sweet water and it looks beautiful too
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Posted 5 years ago
I bought replacement filters for my existing filter installation. The customer service has been amazing in providing information to help me replacing the filters. I have never done it before and found it easy, thanks to their help.
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Posted 5 years ago
Fantastic product! I cannot express my happiness of buying it. I will reccommend this filter to everyone.
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Posted 5 years ago
I called to discuss a water filter I was interested in purchasing. The service I received was superb with the gentleman I spoke to being a wealth of information. Very happy that I purchased the item from this company and will re-order filters knowing the service is excellent.
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Posted 5 years ago
Excellent service from customer service team. My order arrived 2 days early and when on of the filters was damaged they replaced it for me rapidly! I am very grateful Osmio, now I have lovely clean tasting water. Cheers!
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Posted 5 years ago
Good quick service
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Posted 5 years ago
Great customer service. a tap handle broke and the sorted the problem quickly and free of charge.
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Posted 5 years ago
Good service and products. Unfortunately part of my filter pack was damaged in transit but these were replaced within three days no problem. Can recommend there products.
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Posted 5 years ago
This is a great machine for giving you clean water. My only negative opinion of this machine would be the temperature of the water coming out when using boiler function. I set the dial to 100’C and get out 80’C. This is after the cooler water in the pipe is separated and the cup is warmed up. Machine is slow, but that can only mean its purifying the water properly.
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Posted 5 years ago
Thank you for quick delivery.
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Posted 5 years ago
Had a ceramic valve despatched and received within 24 hours. All under the 3 year warranty. Fantastic support from customer service. No more dripping tap!!
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Posted 5 years ago
Amazing water filter - worth every penny. Excellent customer service too.
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Posted 5 years ago
Very good product so far(few weeks). Nice water, instant hot etc. One thing is, I nearly didn't make this purchase because there was no visible safety device for children. You should advertise better that the machine automatically goes back to cold water which is great. Perhaps in the future a better safety mechanism would be good too. Say, fingerprint/code/button sequence press for hot water.
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Posted 5 years ago
Very good support and customer service. 5 stars.
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Posted 5 years ago
Easy to fit Would be a good idea to put a label on so consumer can mark a date of fitting and also a reminder of where to purchase again as it has absolutely no marking on whatsoever. Really good results and so nice to have drinkable water straight from the tap. I purchased 2 and will fit the other one in my caravan so will let you know results
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Posted 5 years ago
First class service, delivered promptly as promised...Peter D
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Posted 5 years ago
Purchased the osmio ht+ because I wasn't happy with the taste of my tap water. Since I've been using the osmio I could not be happier the taste is far better and was so easy to install. Very happy with this system, highly recommend using this company.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews