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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I recently installed a dual filter water filter the Osmio 300 and I can honestly say it’s brilliant I had a slight hiccup but the staff were very helpful & sorted my query
Helpful Report
Posted 5 years ago
Great customer service and great product
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Posted 5 years ago
Very disappointed in every way. Awkward to fill. Very slow delivery of water. Small quantity of hot water. We gave up after 24 hours and went back to Tesco Chase Spring. Yes, the bottles are a bore but it is so much easier. Very good service from Osmio one refund.
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Posted 5 years ago
Purchase was really easy; had some issues with order and got instant help from customer services, product was delivered the next day and it works brilliantly. Couldn't be better and I'm very happy with it.
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Posted 5 years ago
Please with my purchase and experienced no problems at all. Thankyou
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Posted 5 years ago
Quick delivery and best price for the product I was looking for. Would definitely recommend and I'll return for the replacements.
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Posted 5 years ago
So far so good, and so much better than dirty tap water!
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Posted 5 years ago
Very fast and efficient service
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Posted 5 years ago
Excellent customer service and genuine guidance on how to fix the product, this was over and above what I expected. Good job !
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Posted 5 years ago
Quick delivery and Mark was really knowledgable and very helpful. What a star. He should have a Christmas bonus !
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Posted 5 years ago
To prime filters a funnel would be better
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Posted 5 years ago
Absolutely super company to deal with, patient when rang for advise and helpful after made mistake with order. Super quick responses with all communication and likewise with delivery. Look forward to future dealings.
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Posted 5 years ago
I love their product. It provides me and my family with peace of mind that the water we are drinking is free from contaminants (irrespective of what water authorities may claim!). Service from Osmio is also first class.
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Posted 5 years ago
I’m a long term client and every time Osmio Team delivers an excellent service.
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Posted 5 years ago
Easy to use Great quality product Highly recommend
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Posted 5 years ago
The tap looks as good as the advertised description. Not yet fitted but if it performes as well as a previous one I'll be more than happy. I ordered the tap on the Sunday an it was delivered on the Tuesday, very impressed. I would highly recommend this company.
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Posted 5 years ago
I’m happy with the price of the product that I purchased, with the ease of ordering online and the speed of delivery. I had no queries or need to communicate with the Osmio outside of the online purchase. Tahar Horchani
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Posted 5 years ago
Very good product and good service. Thanks
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Posted 5 years ago
Great delivery service, arrived on time. Easy to set up following the training instructions. Quick to respond to queries, good after sales service. It has become part of our daily routine. Will update as we go along.
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Posted 5 years ago
Super fast service, great product every home should consider owning one of these
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews