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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
We love it. However one of the filters leans up against the edge of the container which doesn’t feel right. It obviously still works but after taking out a few times and re-screwing it back in it still does it. Our friends one doesn’t do this. Overall though the product is excellent and our water tastes so much better. Delivery was excellent.
Helpful Report
Posted 5 years ago
Excellent service. Thank you.
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Posted 5 years ago
The osmio is a very well designed device that gives me complete satisfaction. But especially the after-sales service is excellent, the staff very friendly and listening to the customer! Thank you!
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Posted 5 years ago
Delivered very quickly and delivery cost was included in the price so, although I probably could have found an equivalent cheaper I wanted the peace of mind that the valve would work with the expensive 3-way tap. It went in like a dream and works perfectly. Can’t comment on long term durability as it has only been in a couple of weeks but good service and a quality part.
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Posted 5 years ago
goods came as and when promised
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Posted 5 years ago
Very good communication
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Posted 5 years ago
Always very helpful and efficient! Thank you!
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Posted 5 years ago
Was able to find acqua brevetti water softener at a competitive price with fast, informative delivery, I am a repeat customer and will continue to buy from Osmio - highly recommend.
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Posted 5 years ago
Fast quick service and delivery
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Posted 5 years ago
Very good customer management. Friendly and effective people, who know their business. Appreciated the help given to me when I was needing it.
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Posted 5 years ago
We brought an Osmio Zero water filter out to our apartment in Southern Spain. Thanks to advice and a kind gesture from Mark ( Osmio Director) the machine was brand new with a European plug. We started to use it on the 3rd of October and so far it has proved extremely successful. We use 1 or 2 five litre tanks a day. We have not required to buy one bottle of water or take the kettle back out the cupboard since we arrived more than 6 weeks ago. We are delighted with the simplicity and effectiveness of device, long may it continue. I was going to wait and give my first review after the first filter change but we are so impressed I thought it better to review now and update when I need to change the filters. The water is quite hard here and it will be interesting to find out how long the filters last but as I say so far so good. Thanks Osmio and particularly you Mark.
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Posted 5 years ago
Great products! Great customer service. Mark Kent is a very knowledgeable person and knows tons about healthy water. Thank you, Mark and Osmio, for creating such a good product.
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Posted 5 years ago
great fast service reminder that the bulb needed to be replaced will use again and again
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Posted 5 years ago
Great advice. Product turned up very quickly. Very good service.
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Posted 5 years ago
Very efficient, knowledgable customer service
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Posted 5 years ago
Great product and service, thanks!
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Posted 5 years ago
Arrived the following day and good price for the Travel Berkey water filter. Had the filter a week now and really pleased with it. Have recommended Osmio to friends.
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Posted 5 years ago
First class filters, top class service.
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Posted 5 years ago
Love my Osmio Zero. I’d love to buy an osmio infinity and a hydrogen bottle when I can afford them. I love what youz are about. Keep up the good work
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews