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Osmio Reviews

4.7 Rating 3,429 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,429 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“Product works- new filters arrived promptly, dribbling water outlet a bit annoying but not a showstopper. Ditto the hottest of the hot water settings not hot enough to make decent tea with tea leaves- it has to be a rolling boil and that's not possible. However as a decent solution to the surprisingly nasty water down here in the southwest it works well, it saves money and a huge amount of plastic waste.”
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Posted 5 years ago
“First-class professional service”
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Posted 5 years ago
“The service is great and the staff is very helpful. Unfortunately I bought a Berkey travel gravity water system, the first one had a dent, the second one had a physical hole. I am now waiting for a replacement. Very disappointed, £275 is the cost of the Berkey. The staff is helpful about the problem.”
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Posted 5 years ago
“very good cust service they were able to confirm from their records type of filters needed and the optimum replacement cycle”
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Posted 5 years ago
“Excellent ervice the whole way!”
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Posted 5 years ago
“First class service, prompt delivery. Product is excellent bought for my mother who is 74 to help her with her recovery from a recent illness.”
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Posted 5 years ago
“Great product! would definitely recommend it!”
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Posted 5 years ago
“We live in a “hard water” area. We have been using Osmio filters for a few years, now our water tastes like bottled water.”
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Posted 5 years ago
“This has very quickly become something that we use all the time - in fact, the kettle hasn't been used since we bought it, and we are very happy with the ease of use, convenience, etc. as well as the improved water quality. A very good buy!”
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Posted 5 years ago
“Great service and superb after purchase care helping with customs issue post Brexit..”
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Posted 5 years ago
“Do what they say on the website. What more can I ask for.”
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Posted 5 years ago
“Very easy to deal with.”
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Posted 5 years ago
“Interesting product line you don't find elsewhere.”
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Posted 5 years ago
“Two staff members [Jade and Sharon ] were really helpful in resolving my problem with replacing water filters for a slightly older reverse osmosis water filter model . Sharon went an extra mile in sending me a link to prevent the problem recurring next year, which I hugely appreciated. Thanks Team !”
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Posted 5 years ago
“Ordering online was easy, once I worked out which filter I wanted (my fault lots of choice). Delivery was prompt and suitably packaged. Would recommend and will use again. Also, if you purchase a 3way filter tap and need a plumber, use the service recommended by Osmio. I found a cheaper plumber but he took twice as long and cost about the same.”
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Posted 5 years ago
“Great catalogue of products, found exactly what I needed in the right material too.”
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Posted 5 years ago
“Super Service, Herzlichen dank für alles.”
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Posted 5 years ago
“Very good! I have a Coldstream water filter and although the filters are quite pricey the water tastes so much better. Quick free delivery - would recommend.”
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Posted 5 years ago
“I have been looking for a filter system of this calibre for some time. I needed something that could easily be accommodated in the kitchen without taking up too much space, filter out all the impurities including heavy metals, chlorine and bacteria but was easy to use and clean. This one delivers on all those requirements and even gives me hot water - my tea now tastes delicious! My husband I love it - we drink so much more water now. Having a machine like this is a great investment in your health and our planet!”
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Posted 5 years ago
“Love the products I've bought. Ordering the filters is painless and delivered fairly swiftly. I've moved to France, my order arrived as expected, bar a day's delay due to curfew restrictions.”
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,429 reviews