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Osmio Reviews

4.7 Rating 3,239 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,239 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
This company are very supportive patient and helpful
Helpful Report
Posted 2 years ago
the repair was moderately difficult, the upper hose was really tight and broke when I took it apart
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Posted 2 years ago
Fast and efficient service
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Posted 2 years ago
fast delivery. Everything arrived as per the order.
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Posted 2 years ago
Brilliant costumer service from Osmio. I’ve had lots of questions for them and they’ve assisted me in great detail with patience. I have the zero that has made my water taste much better and healthier too. Both hydrogen water devices, which are well made and I’m starting to use consistently. Just got the disinfectant that I plan to use lots. Great company. Accessible, competitive prices, innovative use of water for health and sanitation. Looking forward to what comes next.
Helpful Report
Posted 2 years ago
Excellent service and helpful support when I had a broken filter and incorrect item ordered.
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Posted 2 years ago
A very reliable service. Very quick delivery.
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Posted 2 years ago
Seems to be functioning well although only fitted the past couple of days. Was not quite as DIY fittable as expected so a simple job for a plumber not me. Easy to order and received fast. Look forward to improved water quality in coming weeks.
Helpful Report
Posted 2 years ago
Osmio has the best customer service department in the whole of the UK. They are a pleasure to do business with. Definitely a 5 star company.
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Posted 2 years ago
Amazing product! Already seeing some heath benefits. Love the simplicity of it and that you keep the replacement products accessible! I also like the tone of your written content and the proof of this when i call the support lines. Great product and company!
Helpful Report
Posted 2 years ago
Our family in Europe & the Uk have an Osmio, we are now proud to have one too: easy to use and making such a positive impact on our health and the environment.
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Posted 2 years ago
Good support but packaging to be reconsidered based on orings shipped in large box for size of items
Helpful Report
Posted 2 years ago
Extremely helpful. a delivery mistake by courier sorted the same day. Brilliant. thank you Osmio team.
Helpful Report
Posted 2 years ago
I ordered replacement filters for my Osmio Zero, the site search returned only single filters not the set I wanted which took a bit of hunting to find. They were sent the same day and arrived next day by DPD.
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Posted 2 years ago
Excellent service. Friendly advice over the phone.
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Posted 2 years ago
The battery on the genesis is not good, and only last strongly for a week or so , then it goes so week its ridiculous, the bottle is not worth £180 , and the customer service is so unhelpful , its pointless talking to them .
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Posted 2 years ago
Used Osimo to supply some water filters. One quick call for clarification on stock and then ordered them online. Arrived the next day. Superb. Will be using Osimo again.
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Posted 2 years ago
fast and fare
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Posted 2 years ago
Excellent service with very fast delivery
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Posted 2 years ago
Osmio INDRA-PRO 300 under sink filter kit installed. Replacement filters and "O" rings ordered through Osmio website on a regular basis. A good website which allows easy navigation to parts or spares. An exceptional service via courier ensures prompt delivered within a few days a placing an order.
Helpful Report
Posted 2 years ago
Osmio is rated 4.7 based on 3,239 reviews