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Osmio Reviews

4.7 Rating 3,239 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,239 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I am a 54 year old type1 Diabetic since the age of 5...in only 3 weeks of using the Osmio Infinity, drinking 2 litres per day of water and inhaling 5-8 hours in every 24 hour period, I have noticed Amazing and HUGE health improvements in many different areas...IT BLOWS MY MIND actually.......2 severe wounds, one on a toe and one on a finger are healing RIDICULOUSLY FAST for a type1 Diabetic..my Doctor was AMAZED how fast my finger and Toe started healing after starting Browns Gas Therapy....but not really interested when I mentioned the results, and how I achieved them...weight loss is another thing I am noticing too..peeing a lot and the KGs just seem to be falling off me..Eyesight improvements in only 3 weeks, sleeping way way better with a much more relaxed less stressed state of mind (able to relax and switch off my brain)..Diabetic Neuropathy in both hands has improved and is improving so so much, I never used to be able to close my hands fully and make a fist...now I can and my fingers move much more nimble than I can ever remember them being able to do..EVER...skin improvements and Scars getting lighter in color...blood sugars for some reason are staying much more stable and more towards the lower end and not the higher end of the scale, WHICH IS A FANTASTIC BONUS FOR ANY DIABETICS..No more pain in my shoulders from many years back in my younger days training too heavy on my shoulders, which up until lately had always given me shoulder pain in both shoulders...All in All I can say is This Osmio Infinity is and has and will continue to CHANGE MY LIFE... WOW...Thank you Mark Kent and GEORGE WISEMAN..thank GOD I found you guys and you saved me and my family..YOU ARE AN ANGELS...LOVE YOU brothers, GOD BLESS YOU.❤
Helpful Report
Posted 2 years ago
Despite the assurances provided by the really helpful and friendly staff of OSMIO the ordered filters have not yet reached my address in the Rep. of Ireland after almost a month delay or more. This has created unrest and brought us in an uncomfortable position. Initially, I was assured that the filters will be at home last Friday 21/4. A new email received from DHL states that my order will arrive on Wednesday 26/4 whilst unluckily, I'll be out of the country on a business trip. I only hope that a member of my family will be at home to receive it. I am not in position to respond your questions below as the delivery has not been made. I feel sorry and disappointed.
Helpful Report
Posted 2 years ago
The best water filter on the market and the best customer service 10/10
Osmio 5 star review on 20th April 2023
Helpful Report
Posted 2 years ago
Have recently ordered Osmio 2.5 x 10 Chlorine & Limescale Filter Dual Pack online to replace current filters in kitchen. Excellent prompt delivery service via DPD, as usual. Filters very effective in removing chlorine as well as limescale from water supplied in 'hard water area' in Norfolk.
Helpful Report
Posted 2 years ago
Proper customer service, needed help on connector sizes, email response very quick and follow up call also really helpful.
Helpful Report
Posted 2 years ago
Excellent product, price and service. Very happy and highly recommend Osmio. Will definitely use again. Thank you
Helpful Report
Posted 2 years ago
Efficient prompt service
Helpful Report
Posted 2 years ago
Really easy to order and very speedy delivery
Helpful Report
Posted 2 years ago
Osmio is an excellent company run by Mark, a trailblazer when it comes to proper water purification and healing products. My experience with their after sales service and his staff has been excellent too. Jim Corr
Helpful Report
Posted 2 years ago
Good service and excellent product. Saves your kettle and makes water more drinkable with no aftertaste.
Helpful Report
Posted 2 years ago
Good filters, make a noticeable difference to water quality. Recommend.
Helpful Report
Posted 2 years ago
Fast delivery as always for the replacement parts for my water filter. I’m very happy.
Helpful Report
Posted 2 years ago
The service and products are excellent so far, but the process for descaling and sterilising take hours and are a real pain.
Helpful Report
Posted 2 years ago
Great service from ordering to getting the product, only downside having to download instructions.
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Posted 2 years ago
Fast professional service, no complaints.
Helpful Report
Posted 2 years ago
Very good service fast and very efficient
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Posted 2 years ago
Good product at reasonable price delivered quickly.
Helpful Report
Posted 2 years ago
My order was a repeat (2 x filter cartridges). I think this was next-day delivery for standard shipping. Very good company, glad I deal with them.
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Posted 2 years ago
Osmio Fusion reverse osmosis is simply a great piece of kit, all my water needs and temperatures in one machine! And the filters last for an awful long time without affecting the taste of the water
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Posted 2 years ago
Good fast reliable service ordered on Monday. Received the next day. Thank you very much.
Helpful Report
Posted 2 years ago
Osmio is rated 4.7 based on 3,239 reviews