Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,213 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Best price product with free delivery; delivery was very swift and efficient Would recommend and will buy from Gutter Mate Ltd again”

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“A very well designed and made product. I watched the YouTube fitting video and it was fitted and up and running within 45 minutes.”

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“Everything arrived although it took long than we expected. The worms have settled in and all seems fine.”

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“Product as described, arrived speedily.”

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“There was no communication (emails) from yourselves at all.”

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“Absolutely shocking, tried repeatedly calling and emailing with no answer, only emailed me when I raised a claim via PayPal. When my wormery finally arrived half the worms were dead, emailed again twice asking whether i could purchase more worms at a discount, company didn't answer then send me this survey. Very poor customer service!!! Customers beware”

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“The rating is for the product and not the service. I purchased Gutter Mate gutter mesh with clips. The clips are very fiddly and extremely sharp - difficult to clip on when high up and 3 cuts to 1 finger!!!”

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“Very good information given to my questions on the product regarding this filter, waiting over time to se if it works.”

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“I ordered two items in a short space of time from Gutter Mate. Both items were delivered promptly and were ideal for the repairs I had to do. Gutter Mate are recommended.”

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“Excellent service & quality product”

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“I purchased a Gutter Mate diverter as a direct result of an emergency caused by heavy rainfall bringing moss down from the roof of our house. This led to the blocking of the down pipe and water backed up into our boiler leading to an expensive repair bill. With advise from a local plumber and the boiler engineer I decoupled the boiler form the down pipe and fitted a Gutter Mate. Two heavy downpours since then have tested the Gutter Mate and it has proved it's worth. It has trapped moss coming from the roof and although the rainfall was heavy enough to overwhelm every drain in the area, including ours, the Gutter Mate withstood it all. Full marks to the design team for creating the type of simple item that adds to our peace of mind.”

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“Good quality products delivered very quickly. Great service.”

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“Product - good; service - good; no complaints.”

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“Excellent product. Easy to follow instructions and quick to assemble. Works really well into my water-butt. Very pleased”

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“Artical was a replacement, great service, well done”

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“First delivery arrived with some minor damage, but GutterMate's response was excellent. Collection of damaged item and delivery of replacement were arranged without any hassle and I am delighted both with the replacement water butt and with the service provided by GutterMate. I will happily deal with GutterMate again and would definitely recommend to others. Many thanks.”

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“I have been considering a rhubarb forcer for some time but this year the bucket I had been using was sitting on top of the leaves like a hat because the stalks were so tall so bought the plastic model from you. It is very high so fits the bill beautifully and is also light in weight and unbreakable so couldn't be better. Delivery and packing were excellant too. I would certainly recommend both this company and this product.”

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“The Guttermate arrived very quickly and was as easy to install as promised. After the first few showers, it seems o be working well.”

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“Worked brilliantly on the first real downpour, with the filter picking up an enormous amount.”

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“Very good service, great company to deal with, thanks John M.”

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Original Organics is rated 4.2 based on 1,213 reviews