Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.19

4.2 Rating 1,221 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great prompt service and goods fit perfectly and we would highly recommend recommend them Didn’t realise how close there were to us .”

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“Good service worms arrived well packed and in good condition”

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“Arrived safely, and now in use. Thank you”

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“Good service good product 👍👍”

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“Fast delivery Worms alive on delivery”

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“I had to buy a replacement rain water diverter as the one that came with a cheap alternative water butt would only work on a modern downpipe. As the house is a lot older the downpipes are a smaller diameter, but the OO one fitted perfectly without even having to cut out an alternativer size and it fitted snuggly over the remainder of the downpipe. I cannot tell if it works yet as it has not rained for a month, but I am looking forward to a downpour eventually.”

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“Order arrived promptly. Worms were alive. Followed all instructions went back to my wormery 4 days later no worms. Must have do e something wrong. Not original organics fault. Their service us great”

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“Arrived on time with plenty worms”

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“Excellent service throughout, speedy telephone response, helpful advice and speedy delivery. Well done.”

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“The aerator works well. Makes mixing my compost easier.”

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“Received my hot in yesterday. Put it together today and base to be done tomorrow. Looking forward to composting.”

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“Really happy with the coffee table! It looks great, feels sturdy. Stephen from customer service was incredibly helpful and made the whole process smooth. Really appreciate his support!"”

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“Great simple upright compost mixer/aerator. Does a good job without too much effort! V good communication and delivery too.”

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“I wanted to order a cast iron garden bench featuring horses for a friend who had recently lost their own horse as it was their birthday. I called to ask if the delivery date could be improved from the 7-10 working days quoted and spoke to the amazing Stephen. I explained the circumstances to Stephen who, against all odds, managed to get the bench rushed to me in time for my friend's birthday in 3 days! My friend was overwhelmed and absolutely delighted after a tough few weeks. I really cannot thank Stephen enough for his efforts in getting the bench to me, it really turned my friend's birthday around. It was the most outstanding example of customer service that I have ever received and I really hope his managers see this review as he truly went above and beyond-my original phone call was 20 mins before closing time and he still managed to pull it out of the bag!!! The bench itself was beautiful and amazing quality, arrived in perfect condition, very well packaged and was super easy to assemble. I cannot thank Stephen enough and would not hesitate to recommend Original Organics to anybody”

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“We found the company efficient, knowledgeable and very helpful.”

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“Only comment is that there should be brief instructions for beginners to inform them how to use starter pack.”

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“Excellent. Quick delivery. Easy assembly. As described. Very happy”

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“I love my bokashi composting - ordered two more bags of bran. Prompt and efficient delivery”

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“Brilliant service - exactly what I needed and good quality too. Swift delivery. Would absolutely recommend.”

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“arrived swiftly - great product - i've already had several comments on them - thank you!”

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Original Organics is rated 4.2 based on 1,221 reviews