Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.19

4.2 Rating 1,237 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“It will be 90 days before I see any compost , if I have followed the instructions properly. I was very surprised how quickly the Hot Composter was assembled and proved to be r than the demonstration video so 10/10 for ease of assembly. There is not a lot more I can say other then the design is sleek and attractive. The delivery from date of order was a matter of days. I guess the real proof of satisfaction will be in the composting. On the whole, I am very happy with my purchase.”

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“Really quick and efficient delivery and great product”

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“Brilliant service . Kept informed about order and delivery Very very helpful Also very pleased with the chiminea we received Thank you 😊”

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“I absolutely love my new rug.......its bright, bold and beautiful 😁 its very well made and delivered when expected......thank you very much!”

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“The whole package arrived, just what I needed to start my vermicomposter. The worms were large and immediately active as soon as I dropped them in. Great product, great service.”

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“Easy to order and prompt delivery”

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“Great service, prompt delivery of my worms that arrived in great condition. Recommended!”

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“Worthwhile composter for a small busy garden. Excellent delivery arrangements, too. Thanks.”

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“Ordered the only wormery tray shown to be "in stock" and I needed it urgently because I was also ordeirng live worms. They sent me live worms but not the wormery for them to live in. My order has been stuck on "processing" for many weeks and all attempts to contact them have been ignored. Im only leaving this review because they chose to ask me to leave a review instead of replying to my query.”

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“Arrived very quickly, well packaged. Instructions included. More solid than expected. Perfect for composting and a bonus to have the leach pipe included.”

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“Purchased a compost stirrer and it does a good job, at a reasonable price. Delivered fairly quickly.”

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“Had a slight issue with delivery, but sorted out quickly by customer services. Happy customer!”

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“Excellent service and products. I never heard of them before and was suspicious to order cooler bag for 8 £ , but bag is amazing quality and value.”

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“Very poor customer service by ill tempered woman, who really couldn’t be bothered with answering my questions. Her attitude has cost the company my trade.”

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“The bokashi bran was delivered within the delivery time expected and was well packed.”

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“Zero customer service communication.”

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“Hugely delayed delivery. No updates. Had to email myself to ask where my order was to just be told there was no stock and if I wanted that product I would have to wait. No apology.”

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“Had just tiger worms before from a different supplier and they were much better than these worms. All dead within 3 weeks even though I've run a wormery successfully before. Wouldn't recommend for worms but other products may be fine.”

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“Great prompt service and goods fit perfectly and we would highly recommend recommend them Didn’t realise how close there were to us .”

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“Good service worms arrived well packed and in good condition”

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Original Organics is rated 4.2 based on 1,237 reviews