Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,279 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 1st July 2026

Nicola

Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“We have had a lot of problems trying to channel run off from neighbour's field and positioning of drainage pipes, hopefully, will make all the difference.”

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“First class service, arrived on time.Also first class product.”

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“delivery within 48 hours and a good quality product you get what you pay for, I now have two containers.”

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“The product was very good quality, and prompt delivery. I would buy from you again.”

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“Service was ok”

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“I was looking for an unusual 40th birthday present for my son in law who loves his little garden has recently acquired an allotment. This was perfect! Easy to use website, prompt delivery, what's not to like.”

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“Excellent service - delivery on time and well packaged”

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“I received my kitchen compost bin a couple of days after I ordered it and it was exactly what I was looking for. Extremely good value for money, very happy.”

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“The water butt that I ordered arrived without the stand, and with the top cracked. When I phoned Customer Services, the lady was very helpful and promised to get me the replacement items sent asap. If they do arrive very soon, then obviously the rating would be better.”

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“easy to use web site product excellent”

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“I. needed a new worm bin, this is my third on in my gardening life, I have found that there is nothing to beat a worm bin the contents seem to disapear in just a short time, and the worms double, the liquid is so good for the plants, the only downside is that there was no instructions, but the lady on the phone emailed them.”

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“Friendly and efficient service. Very difficult to find these days”

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“Excellent delivery time, very pleased with the goods.”

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“Great service and fast delivery, I was really pleased with purchase”

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“My order was incomplete. One of the 3 items I ordered was not included in the parcel sent to me. There was a hand written note stating that the item was out of stock and would be sent separately but with no estimate of when this would be. Payment was taken for the full amount. I do not believe it should have been possible to order an out of stock item, and I certainly don't believe that payment should have been taken for an out of stock item.”

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“Wormery – instructions seemd comprehensive but were not awfully helpful (eg 'spread fibre evenly'). Many worms 'did a runner' in the first few days (I'm still finding dehydrated corpses in the conservatory where they spent the first night.) A phone call with Danielle gave EXCELLENT advice which was different but obviously right, ie ''pile fibre in a heap'. I now have a few traces of wormcast in the bottom tray but it's obviously going to be a while before they show interest in the VERY mouldy nectarine slice I put in!”

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“Installation was more difficult than explained/expected, particularly with the lower half of the down pipe being "loose" and not being able to see when and if it lined up with the connecting part of the box. However we are very pleased with this purchase, and would suggest one improvement. The two top circular "lids" have a VERY SMALL flange and when checking their use which we presume would be for visual water height (?) one fell into the box! No problem as it had not been fitted to the wall, I was able to turn it upside down to release the lid. To ensure this problem did not happen again when the box was attached to the wall I made a small hole in the center of each lid and attached a single leather throng which is wrapped around to down pipe. Any comments?”

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“I had problems with an earlier water butt from their associated company. I was able to discuss this with a manager of the company and he pointed me to an alternative product. The ordering process over the telephone did not go well but their telephone sales team sorted out the situation and got the new products delivered. They look at lot better than the earlier products and they will be fitted soon.”

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“The website was easily to navigate and very informative in helping me make my choice. M wormery very quickly and was easy to set up and use. Very happy.”

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“It was a minimal order of 3 brackets but they arrived much quicker than expected - well packed.”

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Original Organics is rated 4.2 based on 1,279 reviews