Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,213 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“We bought this to replace our original simple diverter which had blocked without us noticing, causing our two wall-hung butts to overflow resulting in a very wet house wall! It was very easy to fit, especially after watching the video, and we look forward to being able to access and maintain the diverter with ease. Very speedy delivery too.”

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“Good quality products, arrived very quickly and packaged adequately which prevented and damage. Prices good, Will definitely use again”

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“Great service. Quick delivery”

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“Delivered next day. Super product, easy to install and works exceptionally well. Hopefully goodbye to blocked down pipes!”

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“This was a well designed product. Two friends with the product had got confused with the installation on the back of the box and their tanks overflowed! Perhaps a more detailed instruction on paper inside the box might be more useful to those who are not natural handymen!”

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“Delivery was okay, however first water butt was damaged and both yellow bungs were broken. A replacement was received within 2 days, but again both bungs were broken. Although replacements were received in the post by the next day, perhaps it might be worth putting the bungs in with the tap instead of screwing them in so tightly they shear.”

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“I found the "paperwork" slightly confusing, in that there was only one cost figure shown, although I was buying 3 items. The cost was correct but it took me a while to follow the noting of the stand and diverter.”

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“Good product, easy to erect, thank you.”

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“Very speedy delivery. Very good product (diverter and filter), well designed, with clear instructions.”

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“Simple design makes it easy to fit and works a treat. Cleaning literally takes seconds.”

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“Great product and great service. Thank you”

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“I have tried several - but yours is the only one that actually works!”

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“Well tight on pipe had to buy two Mtrs extra didn't find it easy to fix but got round it instuctions not easy to follow but it does stop rubbish blocking the down pipe could do with a fina filter to catch finer debris of the tiles”

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“Prompt service ,reasonable prices. Will shop again.”

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“Arrived quickly, instructions were fine. Does what it is supposed to do so overall v satisfactory.”

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“order was handled very promptly, would definately shop with you again.”

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“Just had 2 new soakaways installed so bought the gutter mate down pipe filter to protect them. They were promptly delivered and have been a good purchase.”

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“Well made and effective.”

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“Having moved to a modern house, my wife wanted 'Water Butts' to facilitate watering of plants and conserve water. From past experience we knew that the leaves, moss and etc., which got into the butt from the roof gutter, would block the watering can rose and ultimately finish up as a smelly rotting slurry in the bottom of the butt, which had to be cleared nearly every year. So when we put in our new system we opted for the convenience of your 'Diverter' fitted with the optional 'Fine' filter. This was easy to install and linked to a '190 litre Rainsaver' kit supplied via Anglian Water. As it says in your advertising 'It is very efficient and quick and simple to clean' and I am happy that only the smallest particles of 'Dust' will reach the content of the Butt. All I now need is an insulated jacket to prevent the Butts freezing in winter ? Thank you DWE - IP31 2UJ Thankyou”

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“I cannot comment fully yet even tho it is raining - I have installed it, but not at my house. What I found was that there was nothing to support the top half of the downpipe from slipping down. It would be nice if there were some sort of lip for it to sit on. I will need to fit another clip on the top part of the downpipe. Also, the top section of the guttermate does not sit properly as the top of the flat back section hits the wall behind - maybe my downpipe is at a slight angle, and that is stopping it from sitting flush. I am worried that it will flick up and water will be going everywhere. Finally, I have no wish to put a water butt there (there is no room), it is purely to keep the drain into the soakaway from clogging up - I am wondering if the outlet bung will remain in situ. It looks as tho it will rather easily pop out.”

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Hello Kate, Thanks for your review and comments. Please can you email us a couple of photos of the installation which illustrate the issues that you're having. You are correct in assuming that these are not common place, so we are happy to assist you in resolving this. Please email us at hello@guttermate.co.uk The GutterMate Diverter installation & video also may be helpful here, http://www.guttermate.co.uk/guttermate-instructions Best wishes, Katie Ingham GutterMate

Original Organics is rated 4.2 based on 1,213 reviews