OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,315 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have dealt with this Company before. Always find them reliable.”

Helpful Report

Posted 3 years ago

Hi Malcolm, Thank you for leaving us a review! If we can be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Grand!!!!!!!”

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Posted 3 years ago

Hi Stuart, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“A really pleasant chat for my request. Let me take this opportunity to to wish you a happy Christmas. Amber sounds really nice on the phone”

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Posted 3 years ago

Hi Yvonne, Thank you so much for your lovely review and kind words! We hope you had a happy Christmas 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“For some reason, I find that 1 of the refils do not work. I've sent 6 refils back and I appreciated a 5 pack replacement. However, the same thing keeps happening and I have amassed another nine refils that don't work. I didn't have that problem with the nicotine ones. Only the zero nicotine. Otherwise I do prefer OK Vape, to other products.”

Helpful Report

Posted 3 years ago

Hi Salah, Many thanks for your review. We're really sorry you have experienced refills that are not working - please can you get in contact with us at info@okvape.co.uk so we can try and solve this? Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very efficient.”

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Posted 3 years ago

Hi Sandra, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“These vapes allow me to think I'm having a cigarette. They are the best I've tried. Sticking with them”

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Posted 3 years ago

Hi Jessie, That's great to hear! Thank you so much for taking the time to leave a review. If we can be of any assistance then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Your Service Is As Good As It Was When I First Started useing Your Company”

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Posted 3 years ago

Hi Kevin, This is lovely to hear - thank you so much for your review! Please don't hesitate to get in touch if we can be of any help 😊 Amber @ OK Vape

Posted 3 years ago

“Out of a pack of high ok vape... 5 in the packet 2 of the cartridges completely empty, for £6.50 per pack, not impressed”

Helpful Report

Posted 3 years ago

Hi there, We're sorry again to hear your refills seemed empty. We hope we have solved the problem for you; if there is anything else we can help with please don't hesitate to contact us again on info@okvape.co.uk. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Orders take five days plus to arrive with or without postal strike. Advertised 25 cigarettes equivalent absolutely not even 15. Two pods used daily.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your review. We're really sorry to hear your orders were taking longer to arrive. Our average delivery time was 1-3 days, but these are not guaranteed and they were majorly affected during the strikes. The cigalike equivalent of 25 cigarettes is more of an estimate and varies based on how people use them to vape. Some people also vape differently to how they would smoke which will also vary the amount; as we have discussed this through email I believe. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Just got home to find my package had been delivered.thankyou,I have now given a 5star review”

Helpful Report

Posted 3 years ago

Hi Lynda, That's great news! Thank you for your review :) If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Ordered 24/11 delivered 2 weeks later. Presume order was caught up in 2 Royal Mail strikes, so although not ok vape at fault, it just adds to a negative experience”

Helpful Report

Posted 3 years ago

Hi Ellen, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Brilliant, fast delivery, would not shop anywhere else, and great prices too. what's not to like”

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Posted 3 years ago

Hi Jason, Thank you so much for your lovely review - we're really glad to hear this! if we can be of any assistance then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Was easy to order and quickly dispatched but took a few more days to arrive but that was due to postal strike”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you for your review - we're sorry to hear your order took longer than expected to arrive. If we can be of any assistance then please let us know. :) Amber @ OK Vape

Posted 3 years ago

“I am still waiting for my order,I was told it was on its way on November 26th.”

Helpful Report

Posted 3 years ago

Hi there, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great value very fast delivery”

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Posted 3 years ago

Hi David, Thank you so much for your review! Amber @ OK Vape

Posted 3 years ago

“I placed an order on the 25th November still waiting on it this doesn't happen normally it must be due to the postal strike my orders arrive in 4_6 days as a rule.”

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Posted 3 years ago

“Service is very quick and efficient”

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Posted 3 years ago

Hi Nicky, Thank you for your review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“Thanks ok vape got my delivery today. Thankyou guys happy Christmas.”

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Posted 3 years ago

Hi there, Thank you for your lovely review! Happy Christmas to you too 😊 Amber @ OK Vape

Posted 3 years ago

“Excellent service, packaging much improved.”

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Posted 3 years ago

Hi there, We're really happy to hear this - thank you for leaving a review! If we can be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Very good service and excellent delivery times”

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Posted 3 years ago

Hi Stephen, Thank you for your review! If we can be of any assistance then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 7,315 reviews