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OK Vape Reviews

4.8 Rating 7,133 Reviews
94 %
of reviewers recommend OK Vape
Company Reviews Product Reviews
3,950
 Metrics Info
4.8
Based on 7,133 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read OK Vape Reviews

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Helen M
Verified Buyer
“I have had issues in the past with damaged filters but this was resolved quickly. My last order was received on time with no issues yet”
Helpful Report
Posted 1 week ago
Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but I'm glad we resolved this quickly. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Kind Regards, Autumn @ Ok Vape
Posted 1 week ago
Joanne B
Verified Buyer
“Super quick delivery and 2 free items with order.”
Helpful Report
Posted 1 week ago
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape
Posted 1 week ago
Stewart H
Verified Buyer
“Definitely no desire to take up smoking tobacco cigarettes any more.”
Helpful Report
Posted 1 week ago
We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Autumn @ OK Vape
Posted 1 week ago
Catherine M
Verified Buyer
“Easy ordering and fast delivery. Would recommend.”
Helpful Report
Posted 1 week ago
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape
Posted 1 week ago
Yvonne G
Verified Buyer
“Excellent service, order received the next day. Thank you”
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided and the delivery. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape
Posted 1 week ago
Mrs Sally W
Verified Buyer
“To strong and dried my mouth up it was horrible”
Helpful Report
Posted 1 week ago
Many thanks for your review. We're very sorry to hear you have not been enjoying our products, if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Autumn @ OK Vape
Posted 1 week ago
Carol G
Verified Buyer
“Still using the same product for years now and happy with the quick deliveries”
Helpful Report
Posted 1 week ago
We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape
Posted 1 week ago
Jane Z
Verified Buyer
“Always well packaged and delivered within the time frame stated. Great product at a reasonable price.”
Helpful Report
Posted 1 week ago
We're very glad to hear that you were satisfied with our delivery, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. Kind regards, Autumn @ OK Vape
Posted 1 week ago
Doreen H
Verified Buyer
“Great quick delivery”
Helpful Report
Posted 2 weeks ago
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
Sally L
Verified Buyer
“Was better when I received loyalty points”
Helpful Report
Posted 2 weeks ago
Thank you for sharing your review and feedback. We are sorry to hear you are disappointed with the discontinuation of the points system; we will be running special offers throughout the year and still have multi-buy discounts. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
Peter F
Verified Buyer
“A simple order received on time. Very pleased with the turnaround.”
Helpful Report
Posted 2 weeks ago
We genuinely appriciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
Michael T
Verified Buyer
“Easy to navigate website; easy to re-order; keen pricing and great delivery.”
Helpful Report
Posted 2 weeks ago
It is so great to hear that you found the ordering process straigforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
ADRIAN G
Verified Buyer
“Really fast and efficient delivery next day”
Helpful Report
Posted 2 weeks ago
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
Lyn W
Verified Buyer
“Items always arrive very quickly and well packaged.”
Helpful Report
Posted 2 weeks ago
Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
Maria M
Verified Buyer
“Fast delivery and competitive pricing. Happy customer”
Helpful Report
Posted 2 weeks ago
We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Shannon @ OK Vape
Posted 2 weeks ago
Anne E
Verified Buyer
“Excellent service as always”
Helpful Report
Posted 2 weeks ago
We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Shannon @ OK Vape
Posted 2 weeks ago
Janet H
Verified Buyer
“Reliable quick delivery the only fault is the batteries not a very long life x”
Helpful Report
Posted 2 weeks ago
Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Kind Regards, Shannon @ Ok Vape
Posted 2 weeks ago
Henry W
Verified Buyer
“I have used OK Vape for a number of years. Their prices are very good and delivery is very quick. I will be continuing to use them and highly recommend them to others.”
Helpful Report
Posted 2 weeks ago
We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
Jacqueline M
Verified Buyer
“Have always had great service from OK Vape. Really like the Pods. However, I’ve only given 3 stars because every time I go in to purchase more, it really rips my knitting that they pretend they’re giving you a bargain by dropping the price by £1, when in fact, they’ve gone from selling packs of 3 to packs of 2 and only taken £1 off the price of the 3 pack. So a star off for that. The other star off is for the ridiculous amount of packaging when you’re buying multiple packs at a time. I realise they have to cater for folk who just buy a couple of packs at a time, but surely they could come up with larger packs for folk who bulk buy. Those two things aside, they’re great”
Helpful Report
Posted 2 weeks ago
Thank you so much for taking the time to leave us your review, we are thrilled to hear that you have continued to be satisfied with our products. We really appreciate the feedback regarding the prices and the packaging, I will pass this on to the relevant teams. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Shannon @ OK Vape
Posted 2 weeks ago
Maria W
Verified Buyer
“Easy to order arrive on time great product”
Helpful Report
Posted 2 weeks ago
Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Shannon @ OK Vape
Posted 2 weeks ago
OK Vape is rated 4.8 based on 7,133 reviews
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