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OK Vape Reviews

4.8 Rating 5,399 Reviews

95 %

of reviewers recommend OK Vape

Company Reviews

Product Reviews

4.8

Based on 5,399 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 25th April 2023

OK Vape 5 star review on 3rd April 2023

OK Vape 5 star review on 28th February 2023

OK Vape 5 star review on 9th February 2023

OK Vape 5 star review on 27th July 2022

OK Vape 5 star review on 25th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with this product. Has massively helped me to cut down cigarettes and I don’t get that wet chest feeling I used to when smoking. The only slight problem that happens sometimes is a little fluid escapes and you taste it. This is infrequent though.”

Posted 3 days ago

“No problems ordering and very fast delivery.”

Posted 1 week ago

Hi Linda, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 1 week ago

“Very good bit disappointed no free delivery now”

Posted 3 weeks ago

Hi Lorraine, Thank you for your review! We do offer free delivery on orders over £20 but I will pass your feedback on to the relevant team. If we can be of any further assistance please don't hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 week ago

“when I first ordered from you I was quite happy , but now I'm not I think the batteries could be better , I have purchased such a lot it's ridiculous the amount of money I have spent .”

Posted 3 weeks ago

Hi There, Thank you for taking the time to leave your review. We're very sorry to hear you have not been enjoying our products. If you experience any further issues or have any questions then please get in touch at info@okvape.co.uk and we will be more than happy to help you. Kind regards, Bleu @ OK Vape

Posted 2 weeks ago

“Just trying to get used to them. Up to now I am quite enjoying them.”

Posted 3 weeks ago

Hi Ann, We are delighted to hear this, thank you for taking a moment to leave us a review. Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 2 weeks ago

“Quick and easy to use.”

Posted 3 weeks ago

Hi Noel, We are very happy to hear this; your feedback is very appreciated! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 3 weeks ago

“I get on with them I order 10 packs at a time the only negative point is that I find 2 0r 3 refill not working they must have been dud ones my fault I should have complained”

Posted 3 weeks ago

Hi Fulvio, Thank you for your review. We’re sorry to hear you have been disappointed with some of our refills lately. I would like to reassure you that we have made no changes to the manufacturing of our products. If you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 3 weeks ago

“I have been using ok vape for quite some time now. And although I do have some issues from time to time. I must say the way the lady sorts out any problems is very reassuring. Darren”

Posted 3 weeks ago

Hi Darren, Thank you for taking the time to leave us your review, we are delighted to hear that our team has been able to resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 3 weeks ago

“Despite same usage pods aren't lasting as long. Still good product and swift delivery”

Posted 1 month ago

Hi Nita, Thank you for your feedback. We're very sorry to hear you have not been completely satisfied with our products, if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Continues to help me stopping smoking”

Posted 1 month ago

Hi Allan, Thank you for taking the time to leave us a review! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Had a few (3) customers comment filters are not lasting as long as they used to ! ?”

Posted 1 month ago

Hi Sheena, Thank you for your review, I would like to reassure you that we have made no changes to the manufacturing of our products. If you experience any issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Very good service.goods delivered on time and nicely wrapped”

Posted 1 month ago

Hi Peter, We are very happy to hear this, thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Your K1 batteries are fine but they don't hold a charge very long :-(”

Posted 2 months ago

Hi Victoria, Thank you for taking the time to leave us a review and for sharing your feedback. I am sorry to hear that you have not been completely satisfied with our K1 batteries we do offer a larger k2 battery that offers approximately 33% longer between charges with 100mAh more capacity than our standard K1 E-Cigarette Battery. Please get in touch if I can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Quick service. Good product.”

Posted 2 months ago

Hi Desmond, Thank you so much for taking the time and sharing your feedback. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“So far so good. Time will be the judge”

Posted 2 months ago

Hi There, Thank you for taking the time to share your review. Please get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“I have tried many E-cigs and the 2 i get off you are the best i have tried. Only issues are the cost , the availability (quite often out of stock) and upset the Kudos was stopped. This was a nice perk for regular customers.”

Posted 2 months ago

Hi Erica, Thank you for your feedback and for taking the time to leave us a review! I am sorry to hear that you are unhappy about the removal of our kudos points. Please reach out to us if there is anything we can be of help with. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Good overall, customer service, very good.refills some times not full, or strange taste.”

Posted 2 months ago

Hi Shelia, Thank you for taking the time to leave us a review! We are sorry to hear you have been disappointed with some of our products, if you experience any more issues then please get in touch at info@okvape.co.uk and we would be more than happy to assist. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Always first class service though I have regular trouble trying to sign in even though I have been purchasing vape for years I keep getting signed out Customer service always excellent Still expensive though”

Posted 2 months ago

Hi Michael, Thank you for your review! I am sorry to hear you are experiencing problems with logging in if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Great service just royal mail, wish they could be quicker.”

Posted 3 months ago

Hi Steven, Thank you for sharing your feedback and for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“I am very happy with OK Vape e-cigarettes although I haven’t used any others. Been able to hold them like a proper cigarette, I believe, helped me when I stopped smoking tobacco. The company is excellent with delivery as they arrive two days after ordering.”

Posted 3 months ago

Hi There, Thank you so much for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 1 month ago

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OK Vape is rated 4.8 based on 5,399 reviews