OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,396 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 3 hours ago

“The system works, filters seem consistent in terms of how long they last (using 2 a day). Batteries charged 2 or 3 times a day. Very good. Would have got 5 stars but discount code given didn't work, even though website recognised it, still charged same price.”

Helpful Report

Posted 2 days ago

Hello John We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. I’ll be in touch with you directly regarding the discount code so we can get this resolved for you. Please don’t hesitate to contact us if there’s anything else we can help with. Kind regards, Hayley @ OK Vape

Posted 6 hours ago

“Cartridges taste fin and last longer than my old supplier. 4 stars due to packaging. At 80+ have to get scissores to get vape out and tear box open to access them..”

Helpful Report

Posted 2 months ago

Hello David Thank you so much for taking the time to leave us your review, we are thrilled to hear that you have been satisfied with our products. We really appreciate the feedback regarding the packaging, and I will pass this on to the relevant teams. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Hayley @ OK Vape

Posted 2 months ago

“Perfect beginners vape for cigarette smokers who want to change over to vaping.”

Helpful Report

Posted 2 months ago

Hello Russell We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Kind regards, Hayley @ OK Vape

Posted 2 months ago

“Quick delivery , have no problems ordering !”

Helpful Report

Posted 2 months ago

Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Autumn @ OK Vape

Posted 2 months ago

“Overall very good but buying direct costs me more than from a Supermarket for the vapes themselves which I personally think, should be a little cheaper I would gave thought. In saying that my order was wrong but was rectified very quickly. I will still purchase from them”

Helpful Report

Posted 2 months ago

Unfortunately, supermarket pricing isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5.30 within our multibuy deals. You can view our full range of multi-buy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks/. We hope that our service, range of products and special deals are a good reason to shop online with us and that you will continue to enjoy our products. Kind regards, Autumn @ OK Vape

Posted 2 months ago

“Great service and price I think, however the Ten motive match refills seem to only last for half the amount of time that an actual 10 motive refill lasts before it starts tasting very bad and runs out”

Helpful Report

Posted 2 months ago

We are thrilled to hear that you continue to be satisfied with our pricing and service. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Autumn @ OK Vape

Posted 2 months ago

“A decent clone of 10 Motives.”

Helpful Report

Posted 3 months ago

We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Kind regards, Autumn @ OK Vape

Posted 3 months ago

“Good. Delivery is just a little slow sometimes”

Helpful Report

Posted 3 months ago

Thank you for your feedback, we are very sorry to hear your order took longer than usual to arrive. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ Please let us know if you have any queries. Kind regards, Autumn @ OK Vape

Posted 3 months ago

“I usually find ok cigarette batteries fine but on 2 occasssions I have found that the 6 batteries I have ordered do not hold their charge”

Helpful Report

Posted 4 months ago

Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Autumn @ Ok Vape

Posted 4 months ago

“Very good. Shame they dont offer free cigarettes batteries etc.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave us a review and for your positive feedback! We do offer free batteries with any multi-buy of 15 or more. If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Autumn @ OK Vape

Posted 4 months ago

“Useful tool for trying to give up smoking.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Autumn @ OK Vape

Posted 4 months ago

“OK vape I find a perfect & cheaper as alternative to traditional cigarettes”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Shannon @ OK Vape

Posted 4 months ago

“Delivery speedy. Filters good they work. Wish you made nicotine free filters though.”

Helpful Report

Posted 4 months ago

We're very glad to hear that delivery was prompt, thank you for your positive feedback! We we defiantly write your feedback down. Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 4 months ago

“I have had issues in the past with damaged filters but this was resolved quickly. My last order was received on time with no issues yet”

Helpful Report

Posted 4 months ago

Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but I'm glad we resolved this quickly. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Kind Regards, Autumn @ Ok Vape

Posted 4 months ago

“Definitely no desire to take up smoking tobacco cigarettes any more.”

Helpful Report

Posted 4 months ago

We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 4 months ago

“Easy ordering and fast delivery. Would recommend.”

Helpful Report

Posted 4 months ago

We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 4 months ago

“Still using the same product for years now and happy with the quick deliveries”

Helpful Report

Posted 4 months ago

We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 4 months ago

“Have always had great service from OK Vape. Really like the Pods. However, I’ve only given 3 stars because every time I go in to purchase more, it really rips my knitting that they pretend they’re giving you a bargain by dropping the price by £1, when in fact, they’ve gone from selling packs of 3 to packs of 2 and only taken £1 off the price of the 3 pack. So a star off for that. The other star off is for the ridiculous amount of packaging when you’re buying multiple packs at a time. I realise they have to cater for folk who just buy a couple of packs at a time, but surely they could come up with larger packs for folk who bulk buy. Those two things aside, they’re great”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to leave us your review, we are thrilled to hear that you have continued to be satisfied with our products. We really appreciate the feedback regarding the prices and the packaging, I will pass this on to the relevant teams. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Shannon @ OK Vape

Posted 5 months ago

“Very good”

Helpful Report

Posted 5 months ago

Hi Tracey, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 5 months ago

OK Vape is rated 4.8 based on 7,396 reviews