OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,973 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product, it’s helped me give up smoking after more the 40yrs”

Helpful Report

Posted 3 years ago

Hello Lynne, Thank you so much for leaving your review, we're so happy to hear you have found our products helpful, and congratulations on your achievement - that's fantastic :) If we can ever be of help then please let us know. Amber @ OK Vape

Posted 3 years ago

“I like OK vape pods but the price rise from £4.50 to £9 for 3 pods has lead me to find an alternative!”

Helpful Report

Posted 3 years ago

Hi Jacky, We have recently changed the OK pod range back to its original retail prices as introductory prices were offered throughout Spring. We are still very competitively priced with most pre-filled pods on the market priced at around £3 per pod, and our new pod refill multibuys offer prices from as little as £6 for 3 pods. Thank you for being a valued customer and we hope you continue to enjoy our products. Kind Regards, Alice @ OK Vape

Posted 3 years ago

“I have been placing orders for the past couple of months delivery is fantastic and plenty to choose from”

Helpful Report

Posted 3 years ago

Hello Ann, Thank you so much for taking the time to leave a review, we're thrilled to hear this! :) Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 3 years ago

“I was enjoying the pods but I can’t afford the hike you have put them up to £9 for three will have to look elsewhere for a alternative that’s affordable to me as I’m a pensioner Phyllis mccluskey”

Helpful Report

Posted 3 years ago

Hi Phyllis, We have recently changed the OK pod range back to its original retail prices as introductory prices were offered throughout Spring. We are still very competitively priced with most pre-filled pods on the market priced at around £3 per pod, and our new pod refill multibuys offer prices from as little as £6 for 3 pods. Thank you for being a valued customer and we hope you continue to enjoy our products. Kind Regards, Alice @ OK Vape

Posted 3 years ago

“Good service and nice flavours to choose from”

Helpful Report

Posted 3 years ago

Hello Ross, Thank you for your review! I'm glad you are enjoying the variety and have found our service good :) Amber @ OK Vape

Posted 3 years ago

“Only 4 today as I had one filter that I could not draw anything through. I have had a few of these and thought nothing of it just binned it and got another one but it is getting rather expensive to do this. What is my best course of action?”

Helpful Report

Posted 3 years ago

Hi Gillian, I'm sorry to hear you've had a problem with a couple of your refills. Please could you send us an email or fill in the contact form at https://okvape.co.uk/contact/ and we will look into this further for you. Kind Regards, Alice @ OK Vape

Posted 3 years ago

“I found OK vape after trying other things much more expensive which didn't suit and went in the bin. I had pneumonia in November so ideal time to pack up after nearly sixty years smoking and eight months later I'm still cigarette free thanks to OK vape.”

Helpful Report

Posted 3 years ago

Hello Christine, Thank you for leaving your review - that's an amazing achievement, congratulations! We're glad to hear you have got on well with our products :) If there is anything we can help with then please get in touch. Amber @ OK Vape

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Hello Sandra, Thank you for your review! :) Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 3 years ago

“Good products available very fast delivery”

Helpful Report

Posted 3 years ago

Hello Andrew, It's great to hear you like the products, thank you for leaving a review :) If we can be of any assistance then please let us know! Amber @ OK Vape

Posted 3 years ago

“Excellent service. Can't fault this company. In the couple of years that i have been ordering from ok vape, I have only had one issue for them to deal with. One item was missing from my order. This was dealt with apologetically and swiftly rectified. The missing item was posted out to me immediately and I received it the very next morning. 5* service.”

Helpful Report

Posted 3 years ago

Hello Keith, Thank you for your lovely review! We're thrilled to hear that you have found our service excellent and had only 1 issue which was rectified quickly, we really appreciate the kind comments :) Please let us know if we can ever be of any more help. Amber @ OK Vape

Posted 3 years ago

“The OK vape pods were excellent value at £4.50 and satisfied my needs having needed to stop using tobacco. I’ve been using these, previously OK vape cigalike (formerly Nicocig) since 2013. Sadly the price hike to £9.00 for a packet of three pods does mean that I’ll be researching alternatives.”

Helpful Report

Posted 3 years ago

Hi Simon, We have recently changed the OK pod range back to its original retail prices as introductory prices were offered throughout Spring. We are still very competitively priced with most pre-filled pods on the market priced at around £3 per pod, and our new pod refill multibuys offer prices from as little as £6 for 3 pods. Thank you for being a valued customer and we hope you continue to enjoy our products. Kind Regards, Alice @ OK Vape

Posted 3 years ago

“Prompt and reliable delivery as usual”

Helpful Report

Posted 3 years ago

Hello Bernadette, Thank you for leaving a review, we're delighted to hear this :) If there is anything we can help with then please let us know! Amber @ OK Vape

Posted 3 years ago

“I spoke with a lady on the phone in order to place my order that the website wouldn't. She was pleasant, helpful and efficient. Could not ask for more”

Helpful Report

Posted 3 years ago

Hey there, Thank you for taking the time to leave a review. We appreciate the lovely comments about the customer service you received and are delighted to here this :) If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“As ever, excellent service from ordering to receiving and then enjoying!”

Helpful Report

Posted 3 years ago

Hello Allister, Thank you so much for your lovely review! We're thrilled to hear you found our service excellent :) If there is anything we can be of help with then do please let us know. Amber @ OK Vape

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Hello Vivien, Thank you for your review! Please let us know if there is anything we can help with :) Amber @ OK Vape

Posted 3 years ago

“Good products and customer service however pod re-fill prices have literally doubled overnight.”

Helpful Report

Posted 3 years ago

Hi there, We have recently changed the OK pod range back to its original retail prices as introductory prices were offered throughout Spring. We are still very competitively priced with most pre-filled pods on the market priced at around £3 per pod, and our new pod refill multibuys offer prices from as little as £6 for 3 pods. Thank you for being a valued customer and we hope you continue to enjoy our products. Kind Regards, Alice @ OK Vape

Posted 3 years ago

“Dependable company with a good variety of products,excellent customer service and reliable delivery.”

Helpful Report

Posted 3 years ago

Hello Kim, We're delighted to hear that you are happy with our customer service, products and delivery, we really appreciate you taking the time to leave this review :) Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 3 years ago

“Amazing customer experience, can not fault the service.”

Helpful Report

Posted 3 years ago

“The OK vape cigalike tips are really the best on the market, I've used them for a number of years now, I know they haven't put prices up all the time I've used them, but they're increasing the price by £1-10 per packet of 5 tips so I don't think I'll be able to afford them in the future.”

Helpful Report

Posted 3 years ago

“Staff excellent service good would always use them mostly next day delivery”

Helpful Report

Posted 3 years ago

OK Vape is rated 4.8 based on 6,973 reviews