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OK Vape Reviews

4.8 Rating 5,399 Reviews

95 %

of reviewers recommend OK Vape

Company Reviews

Product Reviews

4.8

Based on 5,399 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 25th April 2023

OK Vape 5 star review on 3rd April 2023

OK Vape 5 star review on 28th February 2023

OK Vape 5 star review on 9th February 2023

OK Vape 5 star review on 27th July 2022

OK Vape 5 star review on 25th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm happy with e-cig but I've hade a few problems over the last few months I usually buy from my local Asda (and online aswell)the problem is every now and again the refills seem empty 1 or 2 outta a 5 pack is not good even though they are sealed also I bought 2 of the K2 battery's that light up blue and the grey ends fell off”

Posted 7 years ago

“Arrived promptly. Easy yo order. Have used several times.”

Posted 2 months ago

Hi Jacqueline, Thank you very much for your positive feedback, if you need any assistance please don't hesitate to get in touch! Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Good overall, customer service, very good.refills some times not full, or strange taste.”

Posted 2 months ago

Hi Shelia, Thank you for taking the time to leave us a review! We are sorry to hear you have been disappointed with some of our products, if you experience any more issues then please get in touch at info@okvape.co.uk and we would be more than happy to assist. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Now you have taken away the kudos i would like to know where the savings are”

Posted 5 months ago

Hi Robert, We're sorry to hear you are disappointed with the removal of the Kudos Scheme. Please let us know if we can help with anything. Kind regards, Amber @ OK Vape

Posted 3 months ago

“Been using Ok Vape for a long time ... recently getting rid of Kudos rewards was a bad idea and also fed up of things being constantly out of stock .. thinking of using a different vape i am sorry to say.”

Posted 5 months ago

Hi Erica, Thank you for sharing your thoughts and feedback. We would be very sorry to lose you as a customer; if there is anything we can help with then please let us know. Kind regards, Amber @ OK Vape

Posted 3 months ago

“Quite frankly, save your money. OK e-cigs used to be good but first the last year the quality has got so bad, I've stopped buying them. The e-cig cartridges either don't contain whatever it is that gives the 'kick' and flavour or some only last a few 'puffs' then all you can taste is the wadding inside burning. I won't waste any more money on them. I've had far too many 'empty' ones.”

Posted 1 year ago

“Last refill lasted about 15 minutes”

Posted 6 years ago

“I have to agree that there is a problem with the extra high cartridges, I have only bought them a few times now but I have had some that you only get 10 puffs and it's empty and others that are empty so where I thought I would save money I haven't. Will go back to the blue packs and if there is a problem with them I will have to find another company to buy from as unfortunately it seems Ok are not doing anything about this problem, shame because shipping is fast and free and for a year I had been very happy with the product :(”

Posted 8 years ago

“i have been using this product now for 2 years and I have been very happy with it. but can I say my last 2 batches bought on line have been very poor quality even a few in the packs were empty and the rest have lasted no time I am using double the amount. please can u let me know what is happening as being a regular customer I feel I am due a replacement.”

Posted 8 years ago

“Although I and my wife have not touched a cigarette since June 2013, we have, for the last few months, been very disappointed with the life of the cartridges, some of which last only a couple of hours. When we started using OK E-Cigs the cartridges would last the whole day, now we are using between 2 and 3 per day!! My sister also finds she has the same problem. So come on OK, get your quality control sorted or you could lose our custom.”

Posted 8 years ago

Hi Steven, Thank you for your feedback, we're so sorry to hear that you feel there has been a lapse in the quality of our cartridges. I will send you an email so that we can look to try and resolve this issue for you. Kind Regards, Alice

Posted 8 years ago

“Love the ok vape, I struggle with flavored vapes as there is not many I like. I have been smoking for years and this is the closest thing I've found without actually having a cigarette”

Posted 1 week ago

Hi Annette, Thank you for taking a moment to share your review and feedback with us. We are delighted to hear that you have been enjoying our products! Please reach out to us if there is anything we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 1 week ago

“Great product”

Posted 2 months ago

Hi There, Thank you for sharing your review with us! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Great service”

Posted 2 months ago

Hi Linda, Thank you for your review! Please get in touch if we can be of any help. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Excellent products, excellent service, speedy delivery, easy to use online shop, high quality customer service”

Posted 2 months ago

Hi Cathy, Thank you for taking the time to leave us a review, we really appreciate your positive feedback! Please don't hesitate to get in touch if we can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Fast and efficient”

Posted 2 months ago

Hi David, Thank you for your feedback, we are very happy to hear this! If we can be of any assistance please do get in touch! Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Staff so friendly and helpful”

Posted 2 months ago

Hi Judith, We are thrilled to hear this! Thank you for taking the time to leave us a review, if we can be of any assistance then please do get in touch. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Always a reliable and swift delivery.”

Posted 2 months ago

Hi Alison, We are very glad to hear this, thank you for taking the time to leave us a review! If we can be of any assistance, then please get in touch. Kind Regards, Bleu

Posted 1 month ago

“Excellent 5 stars every time.”

Posted 2 months ago

Hi Garvin, We are delighted to hear this! Thank you for taking the time and sharing your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 1 month ago

“Very prompt delivery. Good advice about chargers and battery care. Very happy with their service, will order again.”

Posted 2 months ago

Hi There, We're very glad to hear this, thank you very much for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 month ago

“Nice and simple to order , reasonably priced and fantastic delivery.”

Posted 2 months ago

Hi Anita, Thank you for sharing your review! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 1 month ago

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OK Vape is rated 4.8 based on 5,399 reviews