OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,315 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Order was received promptly and very pleasant customer service. Thank you 😊”

Helpful Report

Posted 3 years ago

Hi Paul, We're really glad to hear these comments, thank you for your lovely review 😊 If we can be of any assistance then please let us know. Amber @ OK Vape

Posted 3 years ago

“Hassle-free ordering and quick delivery. Would be nice if refills came in larger packs though.”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for your review and comments, we take all customer feedback into account :) If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great product and always good service. I had to ring once re a question and the girl on the line was excellent”

Helpful Report

Posted 3 years ago

Hi Fiona, Thank you for your review - we're really glad to hear this :) If we can be of any help then please don't hesitate to get in touch again. Amber @ OK Vape

Posted 3 years ago

“Excellent e.cig refills.Haven’t smoked cigarettes since I started using these 10 years ago.”

Helpful Report

Posted 3 years ago

Hi Jacqueline, Thank you for your review. That is brilliant, well done you! 😊 If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“I've used okvape for about a year now and love the blackcurrant and the menthol. Mostly delivery is next day but have been a few times it's 3-4 days too so I try to order with this in mind so I'm not without.”

Helpful Report

Posted 3 years ago

Hi Tracy, We're really glad to hear you like those flavours, we really appreciate your custom! If we can be of any help please don't hesitate to get in touch :) Amber @ OK Vape

Posted 3 years ago

“Always happy when ordering,arrived on time. Customer service brilliant 👏”

Helpful Report

Posted 3 years ago

Hi Janet, This is lovely to hear, thank you so much for your review! If we can be of any help then please let us know 😊 Amber @ OK Vape

Posted 3 years ago

“A fine as usual”

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Posted 3 years ago

Hi Allister, That's great news - thank you for your review :) If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“The first order I placed was processed and delivered very quickly and accurately. The second order I placed a week ago and I’m still waiting on delivery! The tracking number when entered into Royal Mail website comes up with message to say information will be updated once delivery attempt has been made so not much use. The jury is open as to whether I will use them again!!!”

Helpful Report

Posted 3 years ago

Hi Simon, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“very happy with your service was longer than a day to deliver but was a postal strike didn't get in touch with u as no need to will be ordering again soon ty julie”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for taking the time to leave us a review! If we can ever be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great value. Quick delivery”

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Posted 3 years ago

Hi Lindsey, Thank you for your review! Amber @ OK Vape

Posted 3 years ago

“I have not received it yet”

Helpful Report

Posted 3 years ago

Hi Bradley, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“very nicevand choice of flavors are goid its just a shame yiu don't do 0 nicotine in the pids”

Helpful Report

Posted 3 years ago

Hi Dave, Thank you for your review, we're glad to hear you like the pods! I have passed your comments on to our product development team. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Order:793941 I have not received my order. Regards Robert”

Helpful Report

Posted 3 years ago

Hi Robert, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system. We do have a fully Next day DPD service available for a small fee. You can find out more information on our delivery services here: https://okvape.co.uk/delivery/ We thank you for your patience and understanding.

Posted 3 years ago

“Good customer service and delivery quick”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for taking the time to leave a review! If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Fast and brilliant service 😊”

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Posted 3 years ago

Hi Miranda, Thank you for your lovely review! :) Best wishes, Amber @ OK Vape

Posted 3 years ago

“Fast and brilliant service 😊”

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Posted 3 years ago

“Excellent rapid service never any complaints good product”

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Posted 3 years ago

Hi Alan, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Web site was very easy to navigate. My order came very quickly New to ok vape I am really pleased with the vapes . Reasonably priced”

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Posted 3 years ago

Hi Sally, We're really glad to hear all of this - thank you for leaving a review! If we can be of any help please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Wonderful company -speedy delivery times - always in stock”

Helpful Report

Posted 3 years ago

Hi Ronald, Thank you for your lovely review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“very easy to order delivered very next day been using ok vape for over 1 year nevre ever had any problems”

Helpful Report

Posted 3 years ago

Hi Betty, We're delighted to hear this - thank you for taking the time to leave us a review! If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 7,315 reviews