OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,370 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used ok tapes direct as no longer could I purchase them from my local shop and excellent service fast good value products and when I messed up my order on-line they quickly adjusted it and emailed me back promptly fantastic customer service from them”

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Posted 3 hours ago

“Extra quick delivery”

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Posted 15 hours ago

“Realized I had run out, placed and order and then noticed I had put wrong house number and miss spelt my postcode. Email to company and and instant reply to confirm they had changed the details. Delivery within three days. Excellent service would highly recommend. Thank you.”

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Posted 18 hours ago

“For me it's the best iv had tried other before could not get on with them”

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Posted 22 hours ago

“I'm very pleased to find a brand which is compatible with 10 Motives and is cheaper! Easy to order and delivered promptly. Thank you”

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Posted 1 day ago

“Just recently I’ve had a few cartilage’s that do not hold their charge and one box of refills that didn’t work/pop I’ve been buying these ecigs for a long while and have never had any issues until recently!”

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Posted 1 day ago

“Items received in good order and I was pleased with them would buy from them again”

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Posted 1 day ago

“Excellent service .”

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Posted 1 day ago

“Wouldn’t recommend this vape. You have to stuck really hard to get anything. Think it’s faulty or the two cartridges that were included were already used. Bought a fresh 5 cartridge box, tried another same problem, repeatedly needing to charge. In the week I’ve been using I’m charging 10 times a day on a 5v charging amp socket. Nothing like a cigarette and I was smoking 20 a day, I only bought because I trying to quit and after reading so called “reviews”. I will give it another 4 days, but I will probably end up buying cigarettes until I can find a decent vape that more suitable for people trying to quit cigarettes. Really disappointed ☹️”

Helpful Report

Posted 2 days ago

Hi Tina, Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Ashley @ Ok Vape

Posted 1 day ago

“Always super quick on delivery, always use this company 👍👍”

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Posted 2 days ago

“Very quick service”

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Posted 3 days ago

“I often buy the cigarette look alike batteries and they are perfect. They have been a very important part of me giving up smoking. Also, they are delivered quickly and are reasonably priced.”

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Posted 5 days ago

Hi Paul, Thank you so much for your kind words, we're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 4 days ago

“All the supermarkets have stopped selling ok vape which is annoying howler your service is fast and efficient”

Helpful Report

Posted 5 days ago

Hi Christine, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 4 days ago

“Good range of products, fab deals on multi buys good delivery time.”

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Posted 5 days ago

Hi Anita, Thank you so much for your kind words, we're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 4 days ago

“Brilliant, could not have given up smoking without them.”

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Posted 6 days ago

Hi Sandra, That is great to hear! Thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 4 days ago

“Pleased with the service thank you will shop again delivery very good”

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Posted 6 days ago

Hi Peter, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know! Best Wishes, Ashley @ OK Vape

Posted 4 days ago

“Never had problems with service”

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Posted 1 week ago

Hi Elizabeth, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 days ago

“Great product only downside the battery doesn't last long.”

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Posted 1 week ago

Hi Richard, Thank you for taking the time to leave us a review and for your positive feedback! We recommend cleaning the contacts regularly to prevent a build up of e-liquid residue and debris, as this can affect the performance of the battery. If cleaning your contacts does not make a difference, please do let me know and we will investigate further for you! Kind regards, Ashley @ OK Vape

Posted 4 days ago

“Arrived promptly easy to order.”

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Posted 1 week ago

Hi Elizabeth, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us! Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 days ago

“Bought two online & one doesn't work. That says it all, 50% success rate.”

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Posted 1 week ago

Hi Stephen, Thank you for taking the time to leave your review. I'm sorry to hear that your vape is not working properly. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 4 days ago

OK Vape is rated 4.8 based on 6,370 reviews