OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,349 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good Service from OK is always fast and products are excellent Thanks”

Helpful Report

Posted 55 minutes ago

Hello Brenda, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 29 minutes ago

“One of my cigalike batteries turned out to be defective. OK Vape sent a replacement immediately, no quibbles at all. Been using this company for a long time now and they are always very efficient and reliable.”

Helpful Report

Posted 2 hours ago

Hello Gillian, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape

Posted 28 minutes ago

“Good service received what I ordered”

Helpful Report

Posted 18 hours ago

Hello Karen, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape

Posted 26 minutes ago

“Great products at fantastic prices and fast delivery”

Helpful Report

Posted 20 hours ago

Hello Caroline, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 25 minutes ago

“Very easy to order and delivered very quickly.All in all 10/10 will use again”

Helpful Report

Posted 1 day ago

Hello Jill, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Autumn @ OK Vape

Posted 25 minutes ago

“Great prices & prompt delivery,tgank you.”

Helpful Report

Posted 1 day ago

Hello Deb, We are thrilled to hear that you continue to be satisfied with our pricing and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 24 minutes ago

“Easy to order and quick delivery”

Helpful Report

Posted 2 days ago

Hello Sharon, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Autumn @ OK Vape

Posted 18 minutes ago

“Thankyou for your prompt service and delivery. Will be ordering another pack very soon.”

Helpful Report

Posted 4 days ago

Hello Joyce, We are thrilled to hear that you continue to be satisfied with our service and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 4 days ago

“Very pleasant, helpful staff. Order delivered the next day as promised. Excellent”

Helpful Report

Posted 5 days ago

Hello Carole We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Hayley @ OK Vape

Posted 5 days ago

“It was not made clear that there would only be 4 per pack effectively a 20% price increase”

Helpful Report

Posted 5 days ago

Hello Norman, Thank you for your review. We apologise for any confusion. The 10 Motives range has always been supplied in packs of 4 refills, whereas the OK Cigalike range is supplied in packs of 5 refills. We appreciate your feedback and are sorry for any misunderstanding regarding the pack quantities. Kind regards, Autumn @ OK Vape

Posted 5 days ago

“I have only given 3 stars as two elements of the ordering process were problematic for me and could easily be resolved. Firstly, no email was sent confirming purchase and secondly, because of this, I was unable to know when my order would be delivered.”

Helpful Report

Posted 6 days ago

Hello Erif, Thank you for your feedback. We're sorry you didn't receive your order confirmation and delivery updates. We were experiencing an issue with our email system at the time, but this has now been resolved. We appreciate your comments and apologise for the inconvenience caused. We hope to provide a smoother experience next time. Please don’t hesitate to contact us if we can be of any assistance. Kind regards, Autumn @ OK Vape

Posted 6 days ago

“Excellent service”

Helpful Report

Posted 6 days ago

Hello Michael Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Hayley @ OK Vape

Posted 6 days ago

“Great service and product”

Helpful Report

Posted 1 week ago

Hello Patrick, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 1 week ago

“Good products, fast delivery,reasonable price.”

Helpful Report

Posted 1 week ago

Hello George, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 1 week ago

“Arrived promptly very good value will order again”

Helpful Report

Posted 1 week ago

Hello Kathryn, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 1 week ago

“I recently purchased a starter kit from ok vape the battery would not recharge so I emailed ok to see whether a refund or replacement would be on offer and am happy to say that another battery was sent within a couple of days. I am very happy and would certainly use again. Mr k Mcphail.”

Helpful Report

Posted 1 week ago

Hello Keith, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape

Posted 1 week ago

“Quick reliable service”

Helpful Report

Posted 1 week ago

Hello Catherine, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape

Posted 1 week ago

“Always quick & efficient. Ordering no problem.You receive exactly what is advertised.”

Helpful Report

Posted 1 week ago

Hello Elizabeth, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape

Posted 1 week ago

“No thankd”

Helpful Report

Posted 1 week ago

Hello Steve, Thank you for your review! If there is anything we can help you with, please don't hesitate to contact us. Kind Regards, Autumn @ OK Vape

Posted 1 week ago

“OK Vape is amazing. The flavour is excellent and my latest order was delivered in under 48 hours.”

Helpful Report

Posted 1 week ago

Hello Diane We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Hayley @ OK Vape

Posted 1 week ago

OK Vape is rated 4.8 based on 7,349 reviews