OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,516 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered quickly the 2 kits I ordered,”

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Posted 7 hours ago

“Excellent”

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Posted 20 hours ago

“good quick service. I can only recommend as very efficient”

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Posted 1 day ago

“I have never experienced problems in receiving e cig batteries before. This time I was restricted to two!! Very disappointed”

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Posted 1 day ago

Hi Peter, Many thanks for taking the time to leave us your review. Unfortunately, we're restricted to the amount of batteries we can send per order due to new postal restrictions which are not in our control. We're currently working closely with our couriers to look into options for this going forward. All the best, Calum @ OK Vape

Posted 1 day ago

“Very efficient service and a good product”

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Posted 3 days ago

“My husband very pleased with this order”

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Posted 4 days ago

“Very happy with the product and the service Thank you”

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Posted 4 days ago

“Very good arived quickly good service”

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Posted 4 days ago

“Purchase went well product ok”

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Posted 4 days ago

“Very happy with efficient service”

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Posted 4 days ago

“Great products, quick delivery within two days”

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Posted 1 week ago

Hi Stephen, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 6 days ago

“I have noticed over time that the batteries drain very quickly, which makes it hard to draw from.. Deffo nothing like they use to be..”

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Posted 1 week ago

Hi Heather, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“Always quick delivery & great service”

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Posted 1 week ago

Hi Jason, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 6 days ago

“Great product (batteries), but a shame you can only buy 3 batteries at a time, and with each purchase you have to also buy refills some of us will never use. I just wanted to purchase 6 batteries, only.”

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Posted 1 week ago

Hi Rachel, Thank you for taking the time to leave us a review. Unfortunately, we are unable to send batteries by themselves due to postal regulations. Please accept our sincerest apologies for any inconvenience caused. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“THE LAST COUPLE OFF MONTHS SOME CARTRIDGES ARE HALF EMTY AND THE K2 BATTERYS GOING DOWN HILL DELIVERY SERVICE EXCELLENT”

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Posted 1 week ago

Hi Dingeman, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“Very quick service as usual quality of merchandise great 👍”

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Posted 1 week ago

Hi Robin, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 6 days ago

“Very good indeed ,ideal ,discreet & inexpensive & the person who helped me with my order was very helpful & patient.5 star service.”

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Posted 1 week ago

Hi Heather, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback! If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 6 days ago

“So easy to order and speedy delivery”

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Posted 1 week ago

Hi Mandy, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt! If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Ashley @ OK Vape

Posted 6 days ago

“Fantastic customer service! Thank you so much”

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Posted 1 week ago

Hi Keda, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 6 days ago

“Excellent service and speedy delivery”

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Posted 1 week ago

Hi Anne, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 6 days ago

OK Vape is rated 4.8 based on 6,516 reviews