OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,726 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Ordered the previous day and item was delivered the next day. Excellent speedy delivery”

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Posted 10 hours ago

“Very happy with the oKvape product...& your del service very good....Will continue ordering this product 👌”

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Posted 22 hours ago

“Always on time.”

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Posted 1 day ago

“Excellent service excellent product”

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Posted 1 day ago

“Good product. Easy ordering and prompt delivery. Very satisfied customer.”

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Posted 1 day ago

“I love my filters but they get more expensive every time and you don’t sell medium in Asda witch is very frustrating for my gf”

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Posted 1 day ago

Hi Paul, Thank you for taking the time to leave us your review and it's great to hear you're enjoying our products! Our refills are still available in some selected ASDA stores but unfortunately we do not have control of their stock movements. We also appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. All the best, Calum @ OK Vape

Posted 5 hours ago

“Excellent range and pricing. Delivery is second to none, no messing with couriers, just Royal Mail!!! When I did have a problem (as a newbie vaper) their customer support was absolutely excellent.”

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Posted 1 day ago

“Very quick delivery and excellent customer service for resolving queries.”

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Posted 1 day ago

“Always brilliant”

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Posted 2 days ago

“I normally order from another retailer , but thought I would give you guys ago . I found that your delivery took far longer than the other retailer, I was begining to think that I wasn't getting my order , as other retailers arrives in a couple of days”

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Posted 2 days ago

Hi Susan, Many thanks for taking the time to leave us your review! We sincerely apologise for the delay with your delivery recently. Most orders arrive within 2-3 working days from the postage date when using our Standard Delivery service. Unfortunately our couriers have experienced a few delays within their mailing centres, which has meant that some customers have been affected by this. We're glad to hear that your order arrived and we hope to deal with you again soon. All the best, Calum @ OK Vape

Posted 6 hours ago

“Fabulous product. Arrived within about 5 days.”

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Posted 2 days ago

“Great product and service”

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Posted 2 days ago

“Twice I've paid for DPD next day and it's not arrived on time”

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Posted 4 days ago

Hi Hazel, Thank you for taking the time to leave us your review! We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down and we apologise for this. This issue was dealt with directly over the phone at the time, however if you encounter any issues in the future, please let us know. All the best, Calum @ OK Vape

Posted 3 days ago

“Always happy with the service from ok vape prompt delivery no complaints at all”

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Posted 4 days ago

Hi Jayne, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 days ago

“happy with my oder will be back than you”

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Posted 5 days ago

Hi Yvonne, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 days ago

“A good alternative to 10 Motives, sadly however there are only 4 in each pack instead of 5. Basically making the 4 more expensive.”

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Posted 5 days ago

Hi Jezz, Thank you for taking the time to leave us your review! We sell two separate ranges of our refills, which are different, but are both compatible with our batteries. We offer our Cigalike Refills which is our flavour profile and these are sold as 5 individual refills per pack. We also offer our 10 Motives Flavour range, which have been created alongside 10 Motives customers to match the flavour of the original 10 Motives brand as much as possible and these are sold as 4 individual refills per pack. We hope this helps and any issues, please reach out to us by either e-mailing info@okvape.co.uk or by calling us on 0333 4141 455 All the best, Calum @ OK Vape

Posted 5 days ago

“Excellent service always on time”

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Posted 5 days ago

Hi Robert, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 days ago

“Quick delivery no problems”

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Posted 5 days ago

Hi Susan, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 days ago

“The customer service at ok Vape is exceptional. They exchanged goods I'd ordered wrongly, twice, without hesitation and it WAS all my fault. It's everything you want from customer services really.”

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Posted 5 days ago

Hi Andrew, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 3 days ago

“Excellent service, very prompt on delivery.”

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Posted 6 days ago

Hi Lynda, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we deal with you again soon! If you need any assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 3 days ago

OK Vape is rated 4.8 based on 6,726 reviews