OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,732 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and delivered within days. Excellent service Thank you”

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Posted 33 minutes ago

“Great service”

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Posted 35 minutes ago

“I ordered my items on Sunday evening it’s now Thursday morning and I still haven’t received them”

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Posted 4 hours ago

Hi Brian, Many thanks for taking the time to leave us your review and we're sorry to hear you've experienced an issue with delivery. Our Standard Free Delivery usually arrives within 2-3 working days as an estimate from the posting date. As your order was placed on Sunday, your order would have been dispatched on the next available working day which was Monday 24th. I can see from the tracking that Royal Mail's aim for your delivery is today (27/11/25) and this is within the delivery timeframe. For more information regarding dispatch and delivery information, please see here: https://okvape.co.uk/delivery All the best, Calum @ OK Vape

Posted 3 hours ago

“Never disappointed with this business. Highly recommend the product.”

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Posted 1 day ago

“Good product. Prompt delivery.”

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Posted 1 day ago

“Very easy to order and arrive quickly”

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Posted 2 days ago

“Excellent service from start to finish. Ordered the previous day and item was delivered the next day. Excellent speedy delivery”

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Posted 3 days ago

“Very happy with the oKvape product...& your del service very good....Will continue ordering this product 👌”

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Posted 3 days ago

“Always on time.”

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Posted 3 days ago

“Excellent service excellent product”

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Posted 3 days ago

“Good product. Easy ordering and prompt delivery. Very satisfied customer.”

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Posted 3 days ago

“I love my filters but they get more expensive every time and you don’t sell medium in Asda witch is very frustrating for my gf”

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Posted 3 days ago

Hi Paul, Thank you for taking the time to leave us your review and it's great to hear you're enjoying our products! Our refills are still available in some selected ASDA stores but unfortunately we do not have control of their stock movements. We also appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. All the best, Calum @ OK Vape

Posted 2 days ago

“Excellent range and pricing. Delivery is second to none, no messing with couriers, just Royal Mail!!! When I did have a problem (as a newbie vaper) their customer support was absolutely excellent.”

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Posted 4 days ago

“Very quick delivery and excellent customer service for resolving queries.”

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Posted 4 days ago

“Always brilliant”

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Posted 4 days ago

“I normally order from another retailer , but thought I would give you guys ago . I found that your delivery took far longer than the other retailer, I was begining to think that I wasn't getting my order , as other retailers arrives in a couple of days”

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Posted 4 days ago

Hi Susan, Many thanks for taking the time to leave us your review! We sincerely apologise for the delay with your delivery recently. Most orders arrive within 2-3 working days from the postage date when using our Standard Delivery service. Unfortunately our couriers have experienced a few delays within their mailing centres, which has meant that some customers have been affected by this. We're glad to hear that your order arrived and we hope to deal with you again soon. All the best, Calum @ OK Vape

Posted 2 days ago

“Fabulous product. Arrived within about 5 days.”

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Posted 5 days ago

“Great product and service”

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Posted 5 days ago

“Twice I've paid for DPD next day and it's not arrived on time”

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Posted 6 days ago

Hi Hazel, Thank you for taking the time to leave us your review! We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down and we apologise for this. This issue was dealt with directly over the phone at the time, however if you encounter any issues in the future, please let us know. All the best, Calum @ OK Vape

Posted 5 days ago

“Always happy with the service from ok vape prompt delivery no complaints at all”

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Posted 1 week ago

Hi Jayne, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 5 days ago

OK Vape is rated 4.8 based on 6,732 reviews