OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,728 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,728 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy arrived on time”

Helpful Report

Posted 20 hours ago

“never any problems”

Helpful Report

Posted 1 day ago

“Easy to order and delivered within days. Excellent service Thank you”

Helpful Report

Posted 2 days ago

Hi Karen, We are thrilled to hear that our service has met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 day ago

“Great service”

Helpful Report

Posted 2 days ago

Hi Vanessa, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 day ago

“I ordered my items on Sunday evening it’s now Thursday morning and I still haven’t received them”

Helpful Report

Posted 3 days ago

Hi Brian, Many thanks for taking the time to leave us your review and we're sorry to hear you've experienced an issue with delivery. Our Standard Free Delivery usually arrives within 2-3 working days as an estimate from the posting date. As your order was placed on Sunday, your order would have been dispatched on the next available working day which was Monday 24th. I can see from the tracking that Royal Mail's aim for your delivery is today (27/11/25) and this is within the delivery timeframe. For more information regarding dispatch and delivery information, please see here: https://okvape.co.uk/delivery All the best, Calum @ OK Vape

Posted 3 days ago

“Never disappointed with this business. Highly recommend the product.”

Helpful Report

Posted 3 days ago

Hi Delrose, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 day ago

“Good product. Prompt delivery.”

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Posted 4 days ago

Hi Nick, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 1 day ago

“Very easy to order and arrive quickly”

Helpful Report

Posted 5 days ago

Hi Tracy, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. All the best, Calum @ OK Vape

Posted 1 day ago

“Excellent service from start to finish. Ordered the previous day and item was delivered the next day. Excellent speedy delivery”

Helpful Report

Posted 6 days ago

Hi Valerie, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 1 day ago

“Very happy with the oKvape product...& your del service very good....Will continue ordering this product 👌”

Helpful Report

Posted 6 days ago

Hi Irene, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Calum @ OK Vape

Posted 1 day ago

“Always on time.”

Helpful Report

Posted 6 days ago

Hi there, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 day ago

“Excellent service excellent product”

Helpful Report

Posted 6 days ago

Hi Caroline, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 1 day ago

“Good product. Easy ordering and prompt delivery. Very satisfied customer.”

Helpful Report

Posted 6 days ago

Hi Angela, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided and our products. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 day ago

“I love my filters but they get more expensive every time and you don’t sell medium in Asda witch is very frustrating for my gf”

Helpful Report

Posted 6 days ago

Hi Paul, Thank you for taking the time to leave us your review and it's great to hear you're enjoying our products! Our refills are still available in some selected ASDA stores but unfortunately we do not have control of their stock movements. We also appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. All the best, Calum @ OK Vape

Posted 5 days ago

“Excellent range and pricing. Delivery is second to none, no messing with couriers, just Royal Mail!!! When I did have a problem (as a newbie vaper) their customer support was absolutely excellent.”

Helpful Report

Posted 1 week ago

Hi Phill, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 1 day ago

“Very quick delivery and excellent customer service for resolving queries.”

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Posted 1 week ago

Hi Moira, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 day ago

“Always brilliant”

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Posted 1 week ago

Hi Susan, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 day ago

“I normally order from another retailer , but thought I would give you guys ago . I found that your delivery took far longer than the other retailer, I was begining to think that I wasn't getting my order , as other retailers arrives in a couple of days”

Helpful Report

Posted 1 week ago

Hi Susan, Many thanks for taking the time to leave us your review! We sincerely apologise for the delay with your delivery recently. Most orders arrive within 2-3 working days from the postage date when using our Standard Delivery service. Unfortunately our couriers have experienced a few delays within their mailing centres, which has meant that some customers have been affected by this. We're glad to hear that your order arrived and we hope to deal with you again soon. All the best, Calum @ OK Vape

Posted 5 days ago

“Fabulous product. Arrived within about 5 days.”

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Posted 1 week ago

Hi Sharon, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 day ago

“Great product and service”

Helpful Report

Posted 1 week ago

Hi Pearl, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 day ago

OK Vape is rated 4.8 based on 6,728 reviews