OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,653 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All in all, I'm happy, but, Why can I not claim the free starter kit? SO, not happy really.”

Helpful Report

Posted 2 days ago

“Tried to use a promotion for an echo battery and ecig tips priced at £3.00.Didn't work, very disappointed”

Helpful Report

Posted 3 days ago

“Ordered tapes for my wife one day they turned up the next great service”

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Posted 3 days ago

Hi Dennis, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 13 hours ago

“Everything good products and quick delivery are everything you could want xxx”

Helpful Report

Posted 4 days ago

Hi Janet, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 14 hours ago

“Very good products at a reasonable price, the service from when my items are first ordered to the time I receive them is very quick,very happy with OK Vape.”

Helpful Report

Posted 4 days ago

Hi Joseph, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 14 hours ago

“Quick delivery”

Helpful Report

Posted 4 days ago

Hi Brian, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 14 hours ago

“Extremely fast service . I’ve never had any issues . Thank you”

Helpful Report

Posted 4 days ago

Hi Angela, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 14 hours ago

“Always great with service and delivery”

Helpful Report

Posted 6 days ago

Hi Patricia, We are really pleased to hear you've been enjoying our products and delivery too! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 14 hours ago

“Excellent products - website is clear & straight forward to use - items arrive very quickly. Highly recommend this company.”

Helpful Report

Posted 6 days ago

Hi Susie, It is great to hear that you found the ordering process straightforward and you're enjoying our products, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. All the best, Calum @ OK Vape

Posted 14 hours ago

“got what i expected no fuss”

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Posted 6 days ago

Hi Philip, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 14 hours ago

“So pleased to have discovered this updated vape version of the previous ‘Motive’ E cigarette (which I first used following recovering from a heart attack in 2014). I am therefore delighted to have found the Cigalike E-Cig Classic Kit with its Tobacco refills and battery / charger etc. Thank you SO much. Fantastic price too.”

Helpful Report

Posted 1 week ago

Hi Helen, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 14 hours ago

“easy to use, with different nicotine levels, available in traditional and menthol flavours. I prefer this type of vape, rather than larger models.”

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Posted 1 week ago

Hi Sylvia, We really appreciate your feedback and are very glad to hear that you are satisfied with your purchase. Please get in touch if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“No problems at all”

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Posted 1 week ago

Hi Laura, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“Great people to deal with but I have one complaint the batteries are not lasting as long as they were when I first purchased them”

Helpful Report

Posted 1 week ago

Hi Janet, Many thanks for taking the time to leave us your review and we're glad to hear you're pleased with our service! We recommend to regularly clean our Cigalike batteries prior to charging. All you'll need is a dry paper towel/cloth. Twist it deep down into the thread of the battery and keep twisting it around to remove any debris & oils. Should you still experience issues, please contact us directly to discuss this further as we'll likely need to get the batteries back for testing. All the best, Calum @ OK Vape

Posted 1 week ago

“Notification made throughout purchase and delivery was good”

Helpful Report

Posted 1 week ago

Hi Keith, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help. Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“Great products and efficient delivery service.”

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Posted 1 week ago

Hi David, We really appreciate your feedback and are very glad to hear that you've enjoyed our products! Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“From ordering to delivery, service was smooth, quick and efficient.”

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Posted 1 week ago

Hi Pauline, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“The service is always good but unfortunately the prices have increased.”

Helpful Report

Posted 1 week ago

Hi John, Thank you for taking the time to leave us your review and we're glad to hear you're enjoying our service! We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. Our prices reflect the service and quality of products that we offer in comparison to other resellers. You'll always be covered with the best service from us and that's included in our costs. All the best, Calum @ OK Vape

Posted 1 week ago

“Absolutely brilliant. I am so glad I have found you”

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Posted 1 week ago

Hi Orit, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“Had a problem with my order and after getting in touch with customer service it was resolved very quickly, within a couple of days.Very happy with the brilliant service.”

Helpful Report

Posted 1 week ago

Hi there, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback! If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Ashley @ OK Vape

Posted 1 week ago

OK Vape is rated 4.8 based on 6,653 reviews