OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 7,105 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick delivery”

Helpful Report

Posted 1 day ago

We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Shannon @ OK Vape

Posted 1 day ago

“Was better when I received loyalty points”

Helpful Report

Posted 2 days ago

Thank you for sharing your review and feedback. We are sorry to hear you are disappointed with the discontinuation of the points system; we will be running special offers throughout the year and still have multi-buy discounts. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind regards, Shannon @ OK Vape

Posted 2 days ago

“A simple order received on time. Very pleased with the turnaround.”

Helpful Report

Posted 3 days ago

We genuinely appriciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Shannon @ OK Vape

Posted 2 days ago

“Easy to navigate website; easy to re-order; keen pricing and great delivery.”

Helpful Report

Posted 3 days ago

It is so great to hear that you found the ordering process straigforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind regards, Shannon @ OK Vape

Posted 2 days ago

“Really fast and efficient delivery next day”

Helpful Report

Posted 3 days ago

We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Shannon @ OK Vape

Posted 2 days ago

“Items always arrive very quickly and well packaged.”

Helpful Report

Posted 3 days ago

Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Kind regards, Shannon @ OK Vape

Posted 2 days ago

“Fast delivery and competitive pricing. Happy customer”

Helpful Report

Posted 3 days ago

We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Shannon @ OK Vape

Posted 2 days ago

“Excellent service as always”

Helpful Report

Posted 3 days ago

We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Shannon @ OK Vape

Posted 3 days ago

“Reliable quick delivery the only fault is the batteries not a very long life x”

Helpful Report

Posted 3 days ago

Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Kind Regards, Shannon @ Ok Vape

Posted 3 days ago

“I have used OK Vape for a number of years. Their prices are very good and delivery is very quick. I will be continuing to use them and highly recommend them to others.”

Helpful Report

Posted 4 days ago

We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Shannon @ OK Vape

Posted 3 days ago

“Have always had great service from OK Vape. Really like the Pods. However, I’ve only given 3 stars because every time I go in to purchase more, it really rips my knitting that they pretend they’re giving you a bargain by dropping the price by £1, when in fact, they’ve gone from selling packs of 3 to packs of 2 and only taken £1 off the price of the 3 pack. So a star off for that. The other star off is for the ridiculous amount of packaging when you’re buying multiple packs at a time. I realise they have to cater for folk who just buy a couple of packs at a time, but surely they could come up with larger packs for folk who bulk buy. Those two things aside, they’re great”

Helpful Report

Posted 4 days ago

Thank you so much for taking the time to leave us your review, we are thrilled to hear that you have continued to be satisfied with our products. We really appreciate the feedback regarding the prices and the packaging, I will pass this on to the relevant teams. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Shannon @ OK Vape

Posted 3 days ago

“Easy to order arrive on time great product”

Helpful Report

Posted 5 days ago

Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Shannon @ OK Vape

Posted 3 days ago

“What can I say, the perfect substitute for a real cigarette. As for the service, depending on what time I order mine, they take no longer than 48 hours to arrive. Highly recommend them”

Helpful Report

Posted 5 days ago

We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Kind regards, Shannon @ OK Vape

Posted 3 days ago

“Have been dealing with the company for the past 4 years. Highly recommend. Prompt dispatch.”

Helpful Report

Posted 5 days ago

Posted 3 days ago

“First class as always”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Shannon @ OK Vape

Posted 3 days ago

“Always good service but on two occasions I had multi packs 15 and was supposed to receive a free battery or cig refill pack and never received either on both orders”

Helpful Report

Posted 5 days ago

I am ever so sorry to hear this. Please can you let me know whether you would like a free battery or an extra refill pack and I will get this sent out to you. Once again we apologise for this situation. I will also email you to confirm this. Kind Regards, Shannon @ OK Vape

Posted 3 days ago

“As a previous 10 Motives Customer, I was looking for a replacement brand after 10 Motives stopped manufacturing the range I used. I was contacted by Sara to ask if i would like to try the OkVapes 10 Motives equivalent range and I must say am very impressed. I was sent the 11mg and 16mg to try and honestly the taste is better, I've also reduced my nicotine from 16mg to 11mg which can only be a good thing. Another massive plus is that the Ok Vape 10 Motives equivalent range is also cheaper. I would highly recommend as the customer service is excellent and delivery is very quick.”

Helpful Report

Posted 1 week ago

We're very happy to hear that we have been able to assist you in choosing a product that works for you, do let us know if you should have any future questions. Thank you for sharing your positive experience with us and for your lovely feedback. If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Shannon @ OK Vape

Posted 6 days ago

“Great product and price. Speedy delivery.”

Helpful Report

Posted 1 week ago

Posted 6 days ago

“Quick delivery . Marvellous service”

Helpful Report

Posted 1 week ago

Posted 6 days ago

“Fantastic service, well done, thanks”

Helpful Report

Posted 1 week ago

Posted 6 days ago

OK Vape is rated 4.8 based on 7,105 reviews