OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,421 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company, website good and very easy to place orders.”

Helpful Report

Posted 12 hours ago

Hello William, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Autumn @ OK Vape

Posted 9 hours ago

“Very good product delivered when said it would”

Helpful Report

Posted 22 hours ago

Hello Harry, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 9 hours ago

“Great product. Good service. First delivery was missing an item which is why ive bumped a star off. Did come the following day after I got in contact.”

Helpful Report

Posted 1 day ago

Hello Ed, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 8 hours ago

“Unfortunately can’t use my vape as I ordered the wrong refill so no good to me”

Helpful Report

Posted 1 day ago

Hello John, Thank you for your Review. Products with all the packaging and seals intact can be returned to our address for a refund or exchange. Please include a note of your name, order number and whether you would like a refund or exchange with your return, and we will sort this for you as soon as it has been received. If you experience any further issues or have any questions at all then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Autumn @ OK Vape

Posted 7 hours ago

“Order place and delivered in 2.days”

Helpful Report

Posted 1 day ago

Hello Pauline, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 8 hours ago

“Ordered on Monday received on Tuesday. Excellent”

Helpful Report

Posted 1 day ago

Hello Frances, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 8 hours ago

“The service is brilliant all tge time when i make a order”

Helpful Report

Posted 2 days ago

Hello Linda, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape

Posted 8 hours ago

“Very efficient sending out orders”

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Posted 2 days ago

Hello Sandra, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 8 hours ago

“Cannot recommend this company enough, premium products, fast shipping & fantastic prices. Staff are quick to reply & extremely helpful. Where I live you can't get the cigalike batteries or chargers only the refills (curse of living on a small island) & my partner quit smoking using these & I'll be ordering from them every month. Brilliant company!”

Helpful Report

Posted 3 days ago

Hello Charlotte, Thank you for sharing your positive experience. It is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can help with. Kind Regards, Autumn @ OK Vape

Posted 3 days ago

“Excellent website and fast efficient delivery.Good product, I would be lost without them! Sometimes get a dud one or two, but I'll let them off that!”

Helpful Report

Posted 5 days ago

Hello Moira, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Autumn @ OK Vape

Posted 4 days ago

“Always delivered on time”

Helpful Report

Posted 6 days ago

Hello Catherine, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 5 days ago

“Excellent services, very helpful staff when calling.”

Helpful Report

Posted 6 days ago

Hello Carol, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape

Posted 5 days ago

“Order was sent promptly Good service overall”

Helpful Report

Posted 6 days ago

Hello James We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Hayley @ OK Vape

Posted 6 days ago

“Brilliant company”

Helpful Report

Posted 1 week ago

Hello Eileen Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Hayley @ OK Vape

Posted 6 days ago

“Stopped me smoking 30 a day It takes time to get use to but persevere u wii not got back No plumes of smoke like u get from some vapes . Refills readily available from major stores , Tesco, co-op and i expect vape shops . Smoke indoors without the smell of cigarettes smoke and you and your clothes and propert y. Not for everyone but if your are trying to give up what do u have to lose . Pack of refills for 4 for under a tenner , 4 refills will last me 3 to 4 days”

Helpful Report

Posted 1 week ago

Hello Chris We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Hayley @ OK Vape

Posted 6 days ago

“Great product, sadly I had a couple of dude ones in my order, but apart from that good value for money”

Helpful Report

Posted 1 week ago

Hello Jackie We really appreciate your feedback and are very glad to hear that you've enjoyed our products, I'm sorry to hear of the issue with dud refills, I will get in touch with you directly so we can get further information. Kind regards, Hayley @ OK Vape

Posted 1 week ago

“good service”

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Posted 1 week ago

Hello Dennis Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Hayley @ OK Vape

Posted 1 week ago

“Excellent service”

Helpful Report

Posted 1 week ago

Hello Anne, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape

Posted 1 week ago

“Super speedy delivery every time”

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Posted 1 week ago

Hello Ronald, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with Kind regards, Autumn @ OK Vape

Posted 1 week ago

“Satisfied , great delivery.”

Helpful Report

Posted 1 week ago

Hello Tracey, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape

Posted 1 week ago

OK Vape is rated 4.8 based on 7,421 reviews