OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,948 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and delivered promptly. Always use this company.”

Helpful Report

Posted 1 day ago

Hi Wendy, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 15 hours ago

“Very happy with my purchase, and the fast delivery Many thanks”

Helpful Report

Posted 1 day ago

Hi Carole, We are delighted to hear this, thank you for taking a moment to share your experience with us. If you need any assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 15 hours ago

“excellent”

Helpful Report

Posted 1 day ago

Hi there, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Calum @ OK Vape

Posted 15 hours ago

“Great service and speedy delivery”

Helpful Report

Posted 1 day ago

Hi Nita, We're very glad to hear that you were satisfied with our service and delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 15 hours ago

“My electric refill has been charged but not working properly, it only lasts 5/10 mins then starts flashing as if needs to be charged again, rest of order is fine.”

Helpful Report

Posted 2 days ago

Hi Amanda, Many thanks for taking the time to leave us your feedback! We're sorry to hear you've experienced an issue with our battery recently. I'll send you an e-mail directly regarding this. All the best, Calum @ OK Vape

Posted 1 day ago

“Very pleased finally got the ten motive taste spot on.”

Helpful Report

Posted 2 days ago

Hi Julie, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 15 hours ago

“Excellent service and delivery but I do believe that the refills don't last as long as they used to”

Helpful Report

Posted 3 days ago

Hi Karen, Thank you for taking the time to leave us a review, we're glad to hear you are happy with the delivery speed and service! I would like to reassure you that we have made no changes to the way our products are manufactured. Should you find that the refills are not lasting as long as before, please do reach out to us via telephone or email and we will be more than happy to investigate this for you. Kind regards, Ashley @ OK Vape

Posted 2 days ago

“Easy to use website and order dispatched swiftly.”

Helpful Report

Posted 4 days ago

Hi Jill, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. All the best, Calum @ OK Vape

Posted 15 hours ago

“A good product but sometimes let down by the new batteries being faulty & lasting only a very short time”

Helpful Report

Posted 4 days ago

Hi Shirley, Many thanks for taking the time to leave us your review! It's great to hear you're enjoying our product and we're sorry to hear you've experienced a few issues with our batteries. We're always available to assist by calling us on 0333 4141 455 or e-mailing info@okvape.co.uk between the hours of 9am-5pm Monday to Friday. All the best, Calum @ OK Vape

Posted 3 days ago

“I purchased a bulk order of vapes for my mother, who lives with me, last year. I recently received an offer from yourselves for 20% off. I took advantage of this offer and saved an astonishing £60 because again i bought in bulk plus I got 2 extra 5 pack refills free as well. I received my order the next day so all in all excellent service all round. One very happy person.”

Helpful Report

Posted 4 days ago

Hi Sharon, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 15 hours ago

“Service excellent and delivery time quick wouldn’t go anywhere else.”

Helpful Report

Posted 5 days ago

Hi Jayne, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 15 hours ago

“First class service”

Helpful Report

Posted 5 days ago

Hi Paul, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you are satisfied with our service. If you have any queries or need any assistance please don't hesitate to get in touch. All the best, Calum @ OK Vape

Posted 16 hours ago

“I like the cigarette shape. But a shame they cannot be bought from the dozens of vape shops all over the place.”

Helpful Report

Posted 5 days ago

Hi Kevin, Many thanks for taking the time to leave us your review! It's great to hear you're enjoying using our product. We'd always recommend purchasing directly from us online or over the phone. You'll be covered by great customer service and knowing that our products come directly from our warehouse with long expiry dates. All the best, Calum @ OK Vape

Posted 4 days ago

“It was good to be able to ring you with my order and receive it within a few days, I will be ordering again soon. Thank you.”

Helpful Report

Posted 5 days ago

Hi Dawn, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 16 hours ago

“Love the new speedy delivery excellent service”

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Posted 6 days ago

Hi Michael, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 16 hours ago

“Quick service, no problems”

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Posted 6 days ago

Hi Helen, We are really pleased to hear you've been enjoying our service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 16 hours ago

“Rapid delivery from ok vape”

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Posted 6 days ago

Hi Philip, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 16 hours ago

“Prompt service, great help with online faqs and received the following day, beautifully packaged. Cannot fault thank you!”

Helpful Report

Posted 1 week ago

Hi Marie, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback! If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“I think you're all great thanking you all regards Karen”

Helpful Report

Posted 1 week ago

Hi Karen, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“Great service and great prices”

Helpful Report

Posted 1 week ago

Hi Vicky, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 1 week ago

OK Vape is rated 4.8 based on 6,948 reviews