OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,521 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery good quality products”

Helpful Report

Posted 3 months ago

Hi Sharon, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Brilliant alternative to cigarettes. So cheap to buy. Keep the prices low thank you”

Helpful Report

Posted 3 months ago

Hi Enid, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Easy to order and quick delivery. Also cheaper than the supermarkets, ASDA £6.50.”

Helpful Report

Posted 3 months ago

Hi Alan, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Simple to re-order, first class delivery, good pricing of products (Perfect (”

Helpful Report

Posted 3 months ago

Hi Maureen, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“Lovely customer service team always happy to help”

Helpful Report

Posted 3 months ago

Hi Julie, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“On line orders do not always work. Site takes all details then asks repeatedly for sane info. Easier to order over phone”

Helpful Report

Posted 3 months ago

Hi Jo, Thank you for taking the time to leave us a review. We're sorry to hear you've experience some problems ordering online, however it's great to hear that you've managed to place your order over the phone instead. If you experience any issues in the future, please don't hesitate to get in contact with us directly! All the best, Calum @ OK Vape

Posted 3 months ago

“The easiest way to quit smoking”

Helpful Report

Posted 3 months ago

Hi Elena, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Always good to purchase from quick delivery”

Helpful Report

Posted 3 months ago

Hi Pat, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Good, fast delivery.”

Helpful Report

Posted 3 months ago

Hi Doreen, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Great service and quality, have used these cig a like products for some time now, when my original brand moved to Vape only Recently had a problem with two new batteries, but staff were very happy to help and replaced them immediately and without hesitation. Service is prompt and pleasant, always delivered promptly too."”

Helpful Report

Posted 3 months ago

Hi Sharon, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Very good service order came on time excellent product”

Helpful Report

Posted 3 months ago

Hi John, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Not happy at all do not charge properly at all waste of money”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your feedback and I'm sorry to hear you've experienced issues with our products recently. I'll e-mail you directly about this matter and we can discuss further. All the best, Calum @ OK Vape

Posted 3 months ago

“Ordered delivered promptly and all in order.”

Helpful Report

Posted 3 months ago

Hi Ruth, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 3 months ago

“Quick service and happy still selling the vapes”

Helpful Report

Posted 3 months ago

Hi Marie, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 3 months ago

“Very good product”

Helpful Report

Posted 3 months ago

Hi David, We really appreciate your feedback and are very glad to hear that you've enjoyed our products! Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 3 months ago

“Service is always good , I have used ok vape for years never a problem”

Helpful Report

Posted 3 months ago

Hi Stephen, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 3 months ago

“Always punctual following an order placed. Keep up the good work.”

Helpful Report

Posted 3 months ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 3 months ago

“Always super Quick delivery”

Helpful Report

Posted 3 months ago

Hi Catherine, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Brilliant service quick delivery”

Helpful Report

Posted 3 months ago

Hi Christine, We are really pleased to hear you've been enjoying our service and delivery speed! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Overall very good, but have had increasing problem's with battery's charging but not working though they look like they are.”

Helpful Report

Posted 3 months ago

Hi Christopher, Thank you for your review. We are so sorry to hear you have experienced a few issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. All the best, Calum @ Ok Vape

Posted 3 months ago

OK Vape is rated 4.8 based on 6,521 reviews