OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,783 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to order on line,no problem when ordered on telephone & delivery prompt Xx”

Helpful Report

Posted 3 months ago

Hi Gill, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance regarding ordering online in the future, please feel free to reach out. All the best, Calum @ OK Vape

Posted 2 months ago

“Always excellent service, goods arrive very quickly usually next day. The cig-like batteries are the best you can buy.”

Helpful Report

Posted 3 months ago

Hi Paul, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 2 months ago

“Quick service”

Helpful Report

Posted 3 months ago

Hi Peter, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“Excellent service. Completely satisfied and quick delivery too.”

Helpful Report

Posted 3 months ago

Hi Anne, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“It's a great service, saved me after Motives are pretty much unavailable , this will be weekly order”

Helpful Report

Posted 3 months ago

Hi Sabine, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Very good thank you”

Helpful Report

Posted 3 months ago

Hi Gerda, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“The staff are very friendly and efficient. I find it difficult to buy on line. It is not clear what to do. Tracking could be easier to follow, and delivery instructions, easier to give, but overall I find OK Vape a very good company.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to leave us a review, we really appreciate your feedback! I'm sorry to hear that you find it difficult to use our website to place an order. I have made a log of your feedback for the relevant team. Unfortunately, we do not have control over the tracking information, as this service is provided by an external delivery service. However please feel free to call us on 0333 41 41 455 and we can provide you with tracking update over the phone :). Kind regards, Ashley @ OK Vape

Posted 3 months ago

“Brilliant company, very fast delivery and easy ordering. I never go anywhere else.”

Helpful Report

Posted 3 months ago

Hi Kari, Thank you for taking the time to leave us you review and we're glad to hear you're enjoying our services and products! Any issues or queries, please don't hesitate to get in touch with us! All the best, Calum @ OK Vape

Posted 3 weeks ago

“very good as always, had a slight problem with the battery I order but the issue was solved straight away”

Helpful Report

Posted 3 months ago

Hi Gina, Thank you for taking the time to leave us you review and we're glad to hear our team was able to assist you with the issue you had experienced. Any further issues or queries, please don't hesitate to get in touch with us! All the best, Calum @ OK Vape

Posted 3 weeks ago

“Very good service and delivery”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to leave us you review and we're glad to hear you're enjoying our service and delivery options. Any issues or queries, please don't hesitate to get in touch with us! All the best, Calum @ OK Vape

Posted 3 weeks ago

“Good fast service.”

Helpful Report

Posted 3 months ago

Hi Noël, Thank you for taking the time to leave us you review and we're glad to hear you're enjoying our service. Any issues or queries, please don't hesitate to get in touch with us! All the best, Calum @ OK Vape

Posted 3 weeks ago

“Excellent service and great value for money. I highly recommend your products and service.”

Helpful Report

Posted 3 months ago

Hi Garry, Thank you for taking the time to leave us you review and we're glad to hear you're enjoying our service and products. Any issues or queries, please don't hesitate to get in touch with us! All the best, Calum @ OK Vape

Posted 3 weeks ago

“First class operator taking order,delivery always reliable”

Helpful Report

Posted 3 months ago

Hi Barbara, Many thanks for taking the time to leave us your review! It's great to hear you're pleased with our service and delivery. Thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“I’ve been a customer of OK Vape for about 10 years, and they have consistently proven to be a professional company that cares about their customers. Last summer, I accidentally received the wrong pod refills and (rather unfairly) left a medium review. To their credit, OK Vape immediately reached out to me, offered to replace any incorrect refills I still had, and even provided a prepaid envelope for the return. The issue was resolved quickly and with professionalism. Unlike many other companies, OK Vape has remained reliable and serious over the years. Their customer service is proactive, fair, and puts the customer first.”

Helpful Report

Posted 3 months ago

Hi Sonia, Many thanks for taking the time to leave us your review! We're glad to be of assistance and we hope you continue to use and enjoy our products going forward. Any issues in the meantime, please let us know. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Really good quality service quick delivery of our items and a good range of products to choose from”

Helpful Report

Posted 3 months ago

Hi Jane, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service and products we provide. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Arrives quickly”

Helpful Report

Posted 3 months ago

Hi Pamela, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Very expensive- no rewards for loyalty”

Helpful Report

Posted 3 months ago

Hi Marie, Thank you for leaving us your review and I'm sorry to hear you feel this way. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. We always take customer feedback seriously and will be taking your comments onboard. All the best, Calum @ OK Vape

Posted 3 months ago

“Bought a few times now instead of motive 10. Taste taking a bit of getting used to as different from motive 10. Last few pack I thought had been sent wrong ones but it was the paper round the tips were all covering the part that connects to battery so ok. Prices all great. A couple of my batteries didn't last long. But can't complain. I find great alternative to stopping smoking 👍👍”

Helpful Report

Posted 3 months ago

Hi there, Many thanks for taking the time to leave us your review! We've recently launched our new 10 Motives Flavour range which was designed for 10 Motives brand customers in mind to match the flavour they're used to. It may be worth giving these a try, which can be purchased online in both Menthol and Tobacco! All the best, Calum @ OK Vape

Posted 3 months ago

“Easy to use. Easy to charge. Easy to changing the cartridge. Flavour good. Best to quite smoking.”

Helpful Report

Posted 3 months ago

Hi Attila, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Excellent service and priducts”

Helpful Report

Posted 3 months ago

Hi John, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with our products and the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

OK Vape is rated 4.8 based on 6,783 reviews