OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,783 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this company for years, have purchased Many there own juices are great, not sure what I’d do if they weren’t There, tried so many but only there own brand is good”

Helpful Report

Posted 3 months ago

Hi Louise, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“I have just recently discoverd OK Vape as I have had to find an alternative to 10 Motives for a host of bad experiences. I ordered my OK Vape refills online without issue, it was fast and efficient. I recieved my product in the post 2 days later and was delighted to find that the taste was even better that 10 Motives. So far so good and am delighted with the product. Thank you OK Vape.”

Helpful Report

Posted 3 months ago

Hi Kevin, We are thrilled to hear that you've been satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Excellent”

Helpful Report

Posted 3 months ago

Hi Ruth, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Usual excellent service !”

Helpful Report

Posted 3 months ago

Hi Barbara, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Always very quick and reliable so far.”

Helpful Report

Posted 3 months ago

Hi Jan, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Good service and quick delivery”

Helpful Report

Posted 3 months ago

Hi Sarah, We are really pleased to hear you've been enjoying our service and delivery! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Fabulous service Thank you”

Helpful Report

Posted 3 months ago

Hi Joanne, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 3 months ago

“Great company ! Easy ordering, competitive prices and fast delivery”

Helpful Report

Posted 3 months ago

Hi Kim, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 3 months ago

“I placed a sample order with OK Vape a couple of weeks back, I was very impressed from the ordering process to delivery in 3 days...Congrats guys! a great service. I have just placed another order and will review again.”

Helpful Report

Posted 3 months ago

Hi Mike, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 3 months ago

“Got in touch received goods 4 days later”

Helpful Report

Posted 3 months ago

Hi Geoffrey, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 3 months ago

“New pack of 2 now instead of 3 , same price but don't last any longer. Am sourcing other options”

Helpful Report

Posted 3 months ago

Hi Nita, Thank you for taking the time to leave us your review and we're sorry to hear you feel that way. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. We're committed to ensuring high product quality and are making changes to improve this product line going forward and to expand its potential. All the best, Calum @ OK Vape

Posted 3 months ago

“As expected first class”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 3 months ago

“Very happy customer items always arrive on time”

Helpful Report

Posted 3 months ago

Hi Susan, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 3 months ago

“The website is clunky and l have had to phone in my orders. That said,.the staff were very helpful and pleasant to deal with.”

Helpful Report

Posted 3 months ago

Hi Saul, Thank you for your review, I am glad to hear that our team were able to assist you! I'm sorry that you have experienced issues when trying to place orders online. I will reach out and take further information from you so our team can look into this. Kind regards, Ashley @ OK Vape

Posted 3 months ago

“So disappointed.down to 4 a packet for the same money. Flavour wrong and will look again. A customer for long new packet loss amounts to loss with buying in bulk”

Helpful Report

Posted 3 months ago

Hi Jude, Thank you for taking the time to leave us a review! While we have recently added our 10 Motives Flavour Match Refills which come in packs of 4, I would like to reassure you that we do still offer our OK Cigalike refills which have 5 refills in a pack! If you would like to order this product, please visit the following link: https://okvape.co.uk/refills/ok-cigalike/ Kind regards, Ashley @ OK Vape

Posted 3 months ago

“Had small problem with ordering in that I had to buy the refills as well as the chargers but apart from that pleased with the order and delivery”

Helpful Report

Posted 3 months ago

Hi Elizabeth, Thank you for taking the time to leave us a review! I am glad to hear that you were pleased with the delivery service and our products :). Unfortunately due to postal regulations, we are unable to send out batteries by themselves. Please accept our sincerest apologies for any inconvenience caused. Kind regards, Ashley @ OK Vape

Posted 3 months ago

“Always prompt delivery. Always correct as ordered and great value.”

Helpful Report

Posted 3 months ago

Hi Jonathan, We're very glad to hear that delivery is consistently prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 3 months ago

“I have used OK Vape for over 2 years and have always been pleased with the quality of the products and the speed of deliveries A winning combination !”

Helpful Report

Posted 3 months ago

Hi Clive, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“You need to review your quality control processes. I have bee buying OK vapes for more than 6 years, the last batch of 15 x high strength refills contained”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to leave us a review, I'm very sorry to hear that you have been disappointed in your OK Cigalike Refills recently. I will contact you to take some further information from you and investigate further. Kind regards, Ashley @ OK Vape

Posted 3 months ago

“Very prompt delivery and good prices compared to 10 Motives. I like the extra strength 20mg cartridges.”

Helpful Report

Posted 3 months ago

Hi Stephen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

OK Vape is rated 4.8 based on 6,783 reviews