OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,521 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service I had a problem with one of the batteries I ordered it wouldn't work so I emailed them I got a reply within 24hrs with instructions to say a replacement battery would be sent out with a envelope to post the the original back to them this was all completed within 48hrs .So thank you to Callum Timms at Customer Support for the speed and efficiency that was shown”

Helpful Report

Posted 3 months ago

Hi there, You're most welcome and thank you for sharing your positive experience. It's great to hear you've been happy with the service we provide. Please reach out to us if there is anything else we can be of help with in the future! All the best, Calum.

Posted 3 months ago

“First time I’ve used OK Vape and was very pleased with the products I purchased , good price and fast delivery. Will definitely use again”

Helpful Report

Posted 3 months ago

Hi Joan, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service and our products met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Excellent product, helped me give up cigarettes, health improvements also, although still not quite ready to give up ok vape, excellent service from ok vape, delivered quickly every order, would recommend”

Helpful Report

Posted 3 months ago

Hi Sharon, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Always prompt with any purchase. Items arrive very quickly. Great product also. Impressed”

Helpful Report

Posted 3 months ago

Hi Peter, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Very good I just wish it was a bit more minty”

Helpful Report

Posted 3 months ago

Hi Julie, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 3 months ago

“Easy transaction fast delivery great product would recommend will use again”

Helpful Report

Posted 3 months ago

Hi Jeff, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Great product, been purchased for years, quick delivery many thanks for service”

Helpful Report

Posted 3 months ago

Hi Stephen, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 3 months ago

“Customer service is always perfect Buying from you for a long time quality is very good”

Helpful Report

Posted 3 months ago

Hi Garvin, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Order full filled have never had a problem delivery is always on time always use ok vape and will continue to do so”

Helpful Report

Posted 3 months ago

Hi Janice, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Next day delivery Royal Mail 24 is not guaranteed and the quality has slipped, my last order contained a high number of pods which stopped working even though there was liquid in them. p.s.Hold them up to the light and it is possible to see the fluid in the pod.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback, we are very sorry to hear you've experienced problems with delivery and our products. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ I also want to reassure you, we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Please let us know directly if you have any queries and we can investigate further. All the best, Calum @ OK Vape

Posted 3 months ago

“Amazing fast service. M very happy to order from OK VAPE. 👍”

Helpful Report

Posted 3 months ago

Hi there, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Reasonably priced, great service and come through the post quickly . Also compatible with 10 motive filters ! Thank you , will definately use again”

Helpful Report

Posted 3 months ago

Hi Rachel, We are thrilled to hear that our products and service have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Always delivered quickly”

Helpful Report

Posted 3 months ago

Hi Jean, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Been using ok vape for several years now and very satisfied with product. Prompt delivery , easy process .”

Helpful Report

Posted 3 months ago

Hi George, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“I'm satisfied with the service and quick delivery”

Helpful Report

Posted 3 months ago

Hi Michael, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Excellent customer service and very good products.”

Helpful Report

Posted 3 months ago

Hi Lynn, We are delighted to hear that you are happy with the service provided by our team and our products. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“Very pleased with the zero nicotine also 6mg.Thanks will be reordering soon”

Helpful Report

Posted 3 months ago

Hi Leonard, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“I order by telephone and have always found I get an efficient and courteous service”

Helpful Report

Posted 3 months ago

Hi Mary, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Came quick , thank you”

Helpful Report

Posted 3 months ago

Hi Tracey, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 months ago

“Great price.lovely customer service.First order I’ve placed and the lady I spoke with was so helpful.Great delivery too.”

Helpful Report

Posted 3 months ago

Hi Joanna, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

OK Vape is rated 4.8 based on 6,521 reviews