OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,228 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product. I’ve used them for nearly 10 years…”

Helpful Report

Posted 4 months ago

Hi Terry, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 3 months ago

“It's what I was looking for so I can stop smoking”

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Posted 4 months ago

Hi Karen, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Great company”

Helpful Report

Posted 4 months ago

Hi there, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 months ago

“Arrived in good time, happy with service.”

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Posted 4 months ago

Hi Julie, We are thrilled to hear that you are satisfied with our service and delivery speed! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Ok vape is the best!”

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Posted 4 months ago

Hi Anthony, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“My first purchase, can't fault a thing, clear website, good value, confirmation emails, prompt delivery the very next day.”

Helpful Report

Posted 4 months ago

Hi Gillian, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Good prices,quick delivery”

Helpful Report

Posted 4 months ago

Hi Alison, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Great service very reasonably priced”

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Posted 4 months ago

Hi Dorothy, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“It took too long to arrive”

Helpful Report

Posted 4 months ago

Hi Marie, Thank you for taking the time to leave us a review, we really appreciate it. We're sorry to hear that you were not satisfied with the selected delivery service. We do have a wide range of delivery options available which are quicker than the standard delivery option. For more information on these services, please visit the following link: https://okvape.co.uk/delivery/. If there is anything else we can help you with, please do get in touch! Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Very good service 👏 👍”

Helpful Report

Posted 4 months ago

Hi Charlotte, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Ok vape is a fantastic company. There products are always 1st class and when I did experience a concern with something I had ordered (the only time ever) I was sent a replacement. No hassle or bother just done ! Thank you ok vape”

Helpful Report

Posted 4 months ago

Hi Kim, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“All good and fast post”

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Posted 4 months ago

Hi Alan, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Great prompt service”

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Posted 4 months ago

Hi Shelagh, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Ordering and delivery first class. I did think I’ve had a couple of menthol cartridges were very weak. Very hard to purchase in the shops that stock them never sell the spare batteries or know where they are on the tobacco counter where they are situated.”

Helpful Report

Posted 4 months ago

Hi Lin, Many thanks for taking the time to leave us your feedback! We're glad to hear you find ordering with us easy and deliveries are swift. Our refills are still available in some selected ASDA stores but unfortunately we do not have control of their stock movements. Please note that our Starter Kits & Batteries are no longer stocked in store and are an online-only product. Any issues or queries regarding our products and service, please don't hesitate to get in touch with us by e-mailing info@okvape.co.uk or by calling us on 0333 4141 455 between 9am-5pm Monday to Friday. All the best, Calum @ OK Vape

Posted 4 months ago

“Been using ok vape a few months can’t fault service always professional & all keep you informed on your order.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“When this company started , you could buy these in most shops , now my local shop runs out often, and unfortunately I have to buy online 😕, I say unfortunately because cheaper in my local shop You would think it be cheaper,,but nope 🙅‍♀️,,only way to save is buy massive bulk buys 😀, not a great company, in process of changing to other brands , due to the experience of the online shop , you would think buying direct you could get a discount, BUT NOPE 🙅‍♂️”

Helpful Report

Posted 4 months ago

Hi Anna, Thank you for taking the time to leave us a review, I'm sorry to hear you have not been satisfied recently. Unfortunately, we have no control over supermarkets pricing or their availability. You are always more than welcome to order with us over the phone, Monday to Friday between 9am and 5pm if this is easier for you! If there is anything we can help you with, please do not hesitate to let us know. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Always fast shipping and great service”

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Posted 4 months ago

Hi Tracey, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

Hi Janice, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“As usual, delivery time was great.”

Helpful Report

Posted 4 months ago

Hi Timothy, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Excellent service and very good product”

Helpful Report

Posted 4 months ago

Hi Sheila, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided! If we can be of any help, please do get in contact. Kind regards, Ashley @ OK Vape

Posted 4 months ago

OK Vape is rated 4.8 based on 7,228 reviews