Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process was straightforward. I would have liked a final summary of what was included in the final section before we paid as I wasn't sure about dinner being included. I was glad to find that it is! We're looking forward to our stay.”

Helpful Report

Posted 2 years ago

“This is my go-to website when I want to spend a romantic weekend with my husband. I love the selection of hotels with the offer included in the price. It's always competitive and I have never been disappointed.”

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Posted 2 years ago

“An easy way to book a luxurious away break with a comprehensive choice of quality hotels usually accompanied by excellent accommodation, delicious meals and attentive staff. The Offpeakluxury staff give excellent support when required and Ian pleased to recommend the company to friends and family.”

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Posted 2 years ago

“Everything thing is straightforward the 'chat' I had with Sophie was very helpful she contacted the hotel for me with a query and emailed me straight back . Unusual in these times .”

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Posted 2 years ago

“Spoke to a lovely lady called Mary who booked everything for a stay at the lodge on the Loch. Would not hesitate to use again .”

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Posted 2 years ago

“Very efficient service. Excellent and well informed communication. The person who i spoke to was professional friendly and was really helpful obtaining everything I required.”

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Posted 2 years ago

“Very helpful and knowledgeable. Very friendly Will definitely use again .”

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Posted 2 years ago

“Mary was very helpful in all aspects of the booking to make sure it was right for us and our friends for a double birtday celebration”

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Posted 2 years ago

“Thanks to Anne-Marie for sorting out what I required through the live chat. I was sent various options from the ith information I gave and was happy with the results .Great service .”

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Posted 2 years ago

“Booking was straightforward and confirmation was prompt”

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Posted 2 years ago

“All the agents that I spoke with were brilliant, despite several changes to the booking. In particular Toni, Sophia and Marie.”

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Posted 2 years ago

“advisor I spoke to was amazing Toni I think, thanks for such a professional service.”

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Posted 2 years ago

“Best price for hotel deal”

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Posted 2 years ago

“Great company highly recommended.”

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Posted 2 years ago

“Easy to use and informative”

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Posted 2 years ago

“All went well until I reached the payment point on the website which appeared to be down. A very pleasant phone call layer all was sorted and the gourmet break booked and paid for,”

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Posted 2 years ago

“Everything easy and quick”

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Posted 2 years ago

“The online website did not work for my preferred hotel. I had to telephone”

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Posted 2 years ago

Thank you for your review, although we are sorry to hear that you didn’t find the website easy to use. We have received lots of positive comments about the ease with which people are able to make their reservations, and should any questions arise we are on hand every day by phone, chat and email in order to assist. We welcome feedback and have taken your comments on board as we are continually looking to refine and improve our site, and your feedback is very useful in helping us understand our customers’ requirements. We are pleased to see you called and spoke to one of our Reservation Agents who processed the booking for you over the phone. We wish you a pleasant stay. Off Peak Luxury

Posted 2 years ago

“Prompt and reliable service with genuine care for the customer...very pleased!!”

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Posted 2 years ago

“Easy straight forward booking, extremely fast and efficient”

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Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews