Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,855 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,855 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process through Offpeakluxury was really easy and efficient. We’ve used this website on a couple of occasions and can recommend it”

Helpful Report

Posted 1 year ago

“I have used off-peak before successfully. If you need them to go the extra yard with the hotel they will. As they have just done for this booking, I’ve just made as I am disabled. They sort of the room and the dining room table et cetera for my large party. Very good service.”

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Posted 1 year ago

“I spoke to a delightful lady who did all the work for me. I would highly recomend the telegraph offers.”

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Posted 1 year ago

“I was disappointed to learn, when looking up the hotel's telephone number, that I could have saved £59, if I had booked directly with the hotel, which is hardly the advertised 'up to 30% off'”

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Posted 1 year ago

Thank you for your review. We have looked into this and on the hotel's direct website, they have an offer that includes £35 per person towards dinner, bed and breakfast, a bottle of prosecco in your room on arrival, and 20% off all pre-booked spa treatments. Our package is the same, but you also receive a cream tea for two on arrival and late check out, as well as 30% discount on pre-booked spa treatments and retail products. The difference is £20 between the two packages, and if you add on the cream tea x 2 at £7.99 per person and the late check out, for which the hotel charges £25 directly, this would take you over the rate you paid through Off Peak Luxury by £21, therefore we are better value for what is included in our package. Also, the discount is up to 30% as the rates offered by the hotel can vary depending on availability. We hope you enjoy your stay. Kind regards, Off Peak Luxury

Posted 1 year ago

“Really helpful! Friendly, efficient and would definitely recommend to others and use again.”

Helpful Report

Posted 1 year ago

“The young lady who took our booking, was very pleasant and helpful,talkative and bubbly, was great”

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Posted 1 year ago

“Very helpful and informative lady assistant”

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Posted 1 year ago

“The lady Paula who I spoke too was very helpful and professional, she even went out of her way to confirm with the hotel I was allocated and accessible room due to my disabilities”

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Posted 1 year ago

“The booking process was straightforward, hopefully the hotel will experience will be just as good”

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Posted 1 year ago

“Staff always helpful and informed. They get back to you quickly. Used OPL a lot”

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Posted 1 year ago

“Offpeakluxury is the go-to site if you looking for quality stays offering packages that will suit discerning choices.”

Helpful Report

Posted 1 year ago

“Very informative agent who made booking quick and simple”

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Posted 1 year ago

“Very easy to use. Found what I wanted when I wanted. Good choice of venues.”

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Posted 1 year ago

“Julie was great bery helpful”

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Posted 1 year ago

“I will let you know how my stay is when I have stayed there. But the ease of booking was excellent through your website”

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Posted 1 year ago

“So easy to book, the lady on the phone is so efficient, gets everything right first time.”

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Posted 1 year ago

“Absolutely brilliant gave me so much help and choice x”

Helpful Report

Posted 1 year ago

“The booking process was quite straightforward thanks to the very courteous and helpful staff who took on board my special needs, checked everything out with the hotel before confirming everything verbally and by email. Thank you to Paula and Julia. You were so very professional and helpful.”

Helpful Report

Posted 1 year ago

“Great offer at a hotel we have visited previously , very happy with the special deal and price , can't wait for our stay”

Helpful Report

Posted 1 year ago

“A really easy experience to book with you . Site was very informative and the deal really is good. Value .”

Helpful Report

Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 5,855 reviews