Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,929 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was a lucky find, I was pleased to have found it and will be back.”

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Posted 15 hours ago

“Regrettably quite a long time for calls to be answered (15mins on one occasion) but once through the person was very friendly and very helpful. Email responses were much quicker.”

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Posted 19 hours ago

“Offers really good deals at top class hotels.”

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Posted 1 day ago

“Straight forward and a prompt service.”

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Posted 2 weeks ago

“I found the website easily after a recommendation from a family member. Communication was good ,especially after I realised we had not recieved 25% discount on our first booking. This was quickly sorted by email.”

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Posted 2 weeks ago

“The website is fairly easy to navigate. However, because we need a walk-in shower we always phone through.”

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Posted 4 weeks ago

“Computer problem prevented me receiving a confirmation but spoke on phone and quickly resolved. Very helpful and efficient staff”

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Posted 1 month ago

Hello Mr Woolston, Thank you for letting us know. We’re pleased to hear that our team was able to resolve the issue quickly over the phone and that you found the staff helpful and efficient. Your feedback is greatly appreciated. All the best, Offpeakluxury

Posted 4 weeks ago

“Reasonably easy but, as I have an assistance dog, but had to book for a dog, and there is no telephone number, I was a little upset.”

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Posted 1 month ago

“Please note that your invitation to review your booking service assumed I had used your website. In fact it was done entirely by 'phone. However, I recieved first class service conducted in a very pleasant way.”

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Posted 2 months ago

“The Lady on the phone was very helpful, friendly and efficient she checked threw our booking to make sure it was what we required”

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Posted 3 months ago

“Booking on line wasn't straightforward. I therefore resorted to the telephone booking system which was excellent.”

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Posted 3 months ago

“Easy to use website except for special requests ie need for disabled facilities when you need to use the telephone confirmation email mot received within 3 days.had to phone for it to be sent.”

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Posted 3 months ago

“The booking agent Sophia was very pleasant and helpful. The confirmation of the booking was very quick.”

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Posted 4 months ago

“Easy enough booking concluded through the Telegraph.”

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Posted 4 months ago

“Easy to navigate with good explanations of what is on offer”

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Posted 4 months ago

“very pleasant lady Clare who dealt with the booking.all went through ok.Would certainly reccomend”

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Posted 5 months ago

“Lovely hotel with beautiful grounds. Staff are fantastic and friendly. Food was delicious. We got a room upgrade and the bed was so comfy. The pool and spa area could do with updating but it did the job. We will be back to this hotel.”

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Posted 5 months ago

“Easy to use Had a better deal than the hotel”

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Posted 5 months ago

“Very good offer”

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Posted 5 months ago

“Overall a good choice and range of hotels, although some offers have reduced in quality in that it restricts some options eg only 1 meal included regardless of how many nights booked.”

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Posted 5 months ago

Offpeakluxury.com is rated 4.8 based on 5,929 reviews