Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,176 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,176 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative and easy to use website, quick to book”

Helpful Report

Posted 2 days ago

“Friendly helpful offered options. Thank you”

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Posted 6 days ago

“Extremely professional”

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Posted 1 week ago

“It is very good to find some really good deals on this site. It is great to be able to have a treat that is reasonable every now and then”

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Posted 1 week ago

“Good choice of hotels and packages.”

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Posted 3 weeks ago

“Good selection Information provided useful and pretty comprehensive”

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Posted 3 weeks ago

“efficient service”

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Posted 3 weeks ago

“A sound site on reflection I should have booked directly with the hotel”

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Posted 1 month ago

“Offpeakluxury does what it says. No issues.”

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Posted 1 month ago

“The organisation by Offpeak was very good, have a few comments to make about the actual hotel”

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Posted 1 month ago

“easy to book”

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Posted 1 month ago

“Booking completed withoutm fuss.”

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Posted 2 months ago

“We were most disapointed that when we tied to redeem the gift voucher the selected hotel on the voucher was no longer available. The website was not over easy if you wanted to select a particular named hotel. 'Room details on thewebsite were nothing of the sort - just flowery language about how good the accommodation was. What is needed are hard facts such as bed size, type of shower, room facilities etc. When we eventually dealy with the ecetion staff they were most charming and very helpful. Experience up till then a little frustrating.”

Helpful Report

Posted 2 months ago

“Had a problem booking online, tried 3 times to pay, confirming on my bank app but when I went back and tried it disappeared & told me to confirm again, gave up & rang your company, spoke to Paula & she sorted the booking for me straight away, thankyou for a human to talk to, very rare nowadays! & so annoying to have to speak to a robot especially for us older generation. Thankyou Paula.”

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Posted 2 months ago

“Good effort to find ACCESS room at hotel in Stratford upon Avon for my wife and for me! Disabled parking, twin beds, shower (sadly some stairs!) evening meal and breakfast”

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Posted 6 months ago

“Friendly helpful staff, happy to have a conversation didn't make me feel as though I was being rushed. Understanding of the customers needs.”

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Posted 7 months ago

“Helpful polite staff.”

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Posted 8 months ago

“We find the customer service staff very helpful and efficient. We have made a few bookings in recent times and have generally been pleased with the packages we have received. Our only quibble is that we rarely pay the advertised price as when our booking is processed the hotels tend to require more money for the room type we specify, especially when requesting accessible facilities.”

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Posted 8 months ago

Dear Mr Coar, Thank you for your kind comments about our team and the service you’ve received. In some cases, when specific requirements are requested, such as accessible facilities, a different room type may be needed to ensure the hotel can meet those needs comfortably and safely. These rooms can sometimes be priced differently by the hotel, which can result in a change from the initially advertised rate. We always aim to be transparent about any price differences before confirming a booking and will continue to work closely with our hotel partners to secure the best possible options for our customers. We appreciate your feedback and hope to assist you again soon. Kind regards Offpeakluxury

Posted 8 months ago

“Very easy to book with a good price!”

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Posted 9 months ago

“Easy to contactand very helpful”

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Posted 9 months ago

Offpeakluxury.com is rated 4.8 based on 6,176 reviews