Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,895 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website but got stuck at the final payment section. Left a message on the firms telephone number. They called me back the following morning, payment taken over the phone and all sorted. Very good service recovery and lovely lady.”

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Posted 1 year ago

“The online service was easy to use”

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Posted 1 year ago

“Had one or two concerns before booking but all resolved quickly by agent (Karen?) who was very helpful.”

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Posted 1 year ago

“my hotel booking was carried out in a satisfactory manner”

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Posted 1 year ago

“Best price and deal I found for the hotel.”

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Posted 1 year ago

“First time of using this site and found it quite easy to use.”

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Posted 1 year ago

“Have used site for years.recommend it to friends and family.only yesterday recommended to Covid nurse and reception nurse .we always recommend Billesley Manor.left them trying to do bookings”

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Posted 1 year ago

“A big thank you to Mary who booked my hotel choice with tips before we arrive. Many thanks”

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Posted 1 year ago

“Telephoned to book my stay as was a present off my son for my 50th birthday. Spoke with a lovely lady called Paula who sorted everything out in a professional and friendly manner.”

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Posted 1 year ago

“Good experience to book.”

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Posted 1 year ago

“Easy to book. Good offers. The after sales care Julie especially. has been excellent!”

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Posted 1 year ago

“Paula provided excellent service when assisting with our booking. Very satisfied”

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Posted 1 year ago

“Wonderful service when booking. Mary was extremely polite and helpful on the phone and made the booking process very easy.”

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Posted 1 year ago

“An excellent service from start to finish, the first time of using Offpeakluxury, would definitely use again.”

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Posted 1 year ago

“Good information about what you offer is and easy to book”

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Posted 1 year ago

“Normally suberb and as a regular returning customer, slightly disappointed this time. I could neither log in, nor change my password, BUT Julie was absolutely super in sorting it all out!”

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Posted 1 year ago

“The information on the website did not make clear that the deal only included dinner on first night and not all 3 nights as it asked what time you wanted to book dinner on each of the 3 nights!”

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Posted 1 year ago

“The website is clear on what is on offer but not easy to order a voucher as a gift and the confirmation is disappointing as a gift”

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Posted 1 year ago

“It was quick and easy to speak to someone on the phone. The agent was very helpful and friendly. She called the hotel to get the assurances I needed regarding the rooms included in the offer. She got back to me very quickly so I was able to make the booking straight away.”

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Posted 1 year ago

“Paula was very helpful nothing to much trouble, she made sure we were satisfied. Would use this website again.”

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Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 5,895 reviews