Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,891 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,891 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The luxury break voucher was a gift for my partner. Because of the pandemic, there were major delays in trying to book and the Offpeakluxury team were extremely helpful in securing the hotel booking for us. The phone and email service was responsive, prompt and efficient. I would have no reservations about using Offpeakluxury again.”

Helpful Report

Posted 3 years ago

“Efficient,polite with a quick appreciation of our requirements. I would certainly recommend this service.”

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Posted 2 days ago

“The offer was just what I was looking for & booked without a problem”

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Posted 2 days ago

“Reasonably easy but, as I have an assistance dog, but had to book for a dog, and there is no telephone number, I was a little upset.”

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Posted 3 days ago

“Quick to answer in clear plain English and very helpful in the booking thanyou”

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Posted 5 days ago

“When the process delivers smoothly it is hard not to think it is just easy to do! I am sure is not so and the speed in which a reqest to extend the offer to a further day was practically instantaneous. So 5 stars it is.”

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Posted 1 week ago

“I cannot review your website as I booked by phone. Your phone agent was very pleasant snd helpful”

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Posted 1 week ago

“Mary was very efficient”

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Posted 1 week ago

“Great offers”

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Posted 1 week ago

“The company representative went out of her way to meet our request which was much appreciated”

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Posted 1 week ago

“Efficient and well priced offers on the web site. Better than any others and the dated looking web site worked well. Easy to follow the options, missing more pictures of the rooms but simple and straight forward process”

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Posted 2 weeks ago

“I have used this site several times.It is easy to use and their service is efficient and you get great value”

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Posted 2 weeks ago

“Please note that your invitation to review your booking service assumed I had used your website. In fact it was done entirely by 'phone. However, I recieved first class service conducted in a very pleasant way.”

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Posted 2 weeks ago

“booking went well, terms etc explained clearly”

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Posted 3 weeks ago

“I have to say the service was great and people I spoke to couldn't have been more helpful.”

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Posted 3 weeks ago

“Mary helped us with the booking as we had difficulty selecting the right package online. She was very courteous and efficient ,in fact a delight to talk to. She found us a great deal and the best room in our chosen hotel . We would certainly recommend Offpeakluxury vouchers as a gift. Diana and Dave Harrold”

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Posted 3 weeks ago

“The lady who booked us in was very polite. And was very informative.”

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Posted 3 weeks ago

“It was actually countryhousehotels website. Had to call the sales agent to sort out a problem that involved the website crashing at crucial moments. She was excellent.”

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Posted 3 weeks ago

“I had a little trouble booking online but the woman at the call centre made the booking for me with no trouble. She was kind, helpful and totally professional.”

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Posted 4 weeks ago

“Excellent ! Easy to book, all information provided on phone and by email, lovely lady on the end of the phone, would highly recommend.”

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Posted 4 weeks ago

“Easy to use website to investigate availability of a room and to book.”

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Posted 4 weeks ago

Offpeakluxury.com is rated 4.8 based on 5,891 reviews