How would you rate
"No nonscence booking format.Excellent"
"Booked with no problems"
"I had concerns over the quality of rooms at the hotel room booked. Helena was very helpful and asked Gemma to make contact as she had actually stayed at The Mallory Court. I am still worried about the room but I the girls assured me my comments/preferences were passed on"
"The website is very easy to use and the timing of the return emails was excellent. There is a great variety of hotels and offers."
"Easy to operate your website and looks good"
"Lovely hotel, lovely staff, glorious food, surrounded by gorgeous scenery, I would have given 5 stars but the only let down was the weak WiFi signal. Ordinarily this wouldn’t be an issue but we needed to be contactable. If peace is your desire this is the place for you."
"I am meeting my cousin from America who I haven't seen for nearly 60 years and wanted to stay in a grand hotel with my wife for the occasion"
"We were able to speak to Helena who was very clear and helpful. We do not enjoy booking on line. The personal touch makes so much difference and we have already been looking at other offers in your portfolio. Thank you."
"Very efficient and quick to call back"
"The phones were obviously very busy the first call I made and I was waiting too long so hung up and tried later. Much quicker response and Rachael was most helpful and gave me the best options for what we asked for."
"Generally booking process OK, but surely this section should be designed to flag up BOTH positive AND negative comments, as appropriate. My one reservation about the booking process was that "spa treatments" at a discount if pre booked are referred to as part of the "deal", but there was no online facility to pre book these online, and no actual description of what treatments are available."
"Easy web site to use and managed my booking efficiently."
"The website is very user-friendly"
"Excellent offers, easy to book - great customer service"
"Call back was quick and deal found"
"Responded virtually instantly to my requests for special room arrangements to accommodate my disabled companion. Liaised with the hotel and arranged everything very efficiently. Will definitely be using Offpeakluxury again in the future."
"It didn’t to start. But after I telephoned again I was satisfied"
"It was very easy to make a booking , the price of the rooms at the Hotel was god."
"We use this site frequently as we often like short luxury breaks with the extras. This site finds them for us and its easy to compare and get the best deal tailored to our needs."