Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,619 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,619 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The luxury break voucher was a gift for my partner. Because of the pandemic, there were major delays in trying to book and the Offpeakluxury team were extremely helpful in securing the hotel booking for us. The phone and email service was responsive, prompt and efficient. I would have no reservations about using Offpeakluxury again.”

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Posted 3 years ago

“Excellent service Mary so pleasant definitely use them again Terry Elliott”

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Posted 2 days ago

“Excellent reservations service. I booked then sent two subsequent questions to the reservations team, who answered promptly and professionally.”

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Posted 1 week ago

“The booking experience was really good, everything was clearly explained and very easy to follow…”

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Posted 1 week ago

“Good website. I called and spoke to Julia as I needed to put a third person on my booking. She was very helpful and called the hotel for me. She got a great price and put the breakdown of the costs in an email. All sorted and booked in a short time. Very pleased.”

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Posted 1 week ago

“Very helpful and friendly ladies answered my queries and helped me with my booking with a voucher I had been gifted”

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Posted 2 weeks ago

“Very courteous, knowledgeable and helpful.”

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Posted 2 weeks ago

“Very easy and straightforward to book”

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Posted 2 weeks ago

“I received an email from offpeakluxury which peaked my interest so checked out there website, I'm so glad I did. I booked a Friday night in Harrogate in a beautiful hotel and also received a bottle of cava in the room on arrival and also a 2 course meal for two in the amazing hotel restaurant also included in the price of the room. The hotel was magnificent,the staff are a credit to the hotel so helpful and courteous. The food was amazing too, I highly recommend the old swan, it's amazing.”

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Posted 2 weeks ago

“Very pleasant member of staff was really helpful”

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Posted 2 weeks ago

“A wonderful website to use and lovely places on offer”

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Posted 2 weeks ago

“Easy to book. Clear what was included in each hotel. Only missed a star as a couple of the times I searched for a specific date, it was offering me places that has no availability, or would offer me all rooms for a place when there was only like a £1k penthouse available.”

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Posted 2 weeks ago

“Great website, easy to use with some excellent offers.”

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Posted 3 weeks ago

“I think that you need to make the process of booking with a voucher much clearer and your website little more user friendly. It was quite confusing to know how to book in terms of voucher value and what we coips do. We had to call you to finalise the booking and spoke with your team who were really helpful and dealt with everything really well.”

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Posted 3 weeks ago

“A quick and easy way to book. Looking forward to our break..”

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Posted 3 weeks ago

“Telegraph offer was sold out but Offpeak offered their own deal at little more money AND free cancelation terms. Well done!!”

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Posted 3 weeks ago

“PAULA was extremely helpful ,knowledgeable and witty but professional as well”

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Posted 4 weeks ago

“Excellent customer service all questions answered and a great value Hotel Dinner and Breakfast deal secured”

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Posted 4 weeks ago

“Very informative staff member who gave me all the information I needed. This included information on their cancellation policy. Easy booking and offered an attractive deal for a good price. Thoroughly recommend.”

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Posted 4 weeks ago

“Did a good job”

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Posted 4 weeks ago

“Easy to book, very straightforward with confirmation immediately”

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Posted 4 weeks ago

Offpeakluxury is rated 4.8 based on 5,619 reviews