Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,067 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,067 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently booked a few days in Laveham via a your website. Unfortunately the confirmation sent to me no details of what I have booked for etc dates, only that I'd booked a something via the website. This resulted in a lot of confusion regarding dates etc. I think there is room for a lot of improvement.”

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Posted 2 years ago

Thank you for your review, although it is disappointing to receive 2 stars. We have checked the confirmation sent to you immediately after the booking was made and all the information regarding your booking is there. It is 3 pages long, so it is necessary for you to scroll down to see all the package details. Kind regards Off Peak Luxury

Posted 2 years ago

“Staff are always happy and helpful, will aways use Off Peak Luxury to book trips away.”

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Posted 2 years ago

“The team are very efficient and extremely quick to respond. I received a great service from Toni and Mary.”

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Posted 2 years ago

“Very efficient and quick”

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Posted 2 years ago

“Very easy to book and lots of good value deals.Have yet to visit our hotel but all good so far”

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Posted 2 years ago

“Encountered a few issues paying with credit card. Good service and prompt feedback sorted all issues and our accommodation is booked.”

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Posted 2 years ago

“Easy website with clear description of what is included in the package put together at a hotel we had looked at booking direct. Prompt email confirmation”

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Posted 2 years ago

“Very efficient and helpful lady. Explained very well my options”

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Posted 2 years ago

“Excellent booking process. Just hope our stay matches the booking process!”

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Posted 2 years ago

“Very , Very helpfull”

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Posted 2 years ago

“Call handler had a friendly personna. She was very efficient and completed the booking on our behalf at hotel.”

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Posted 2 years ago

“Easy to navigate website and good choice of destinations and hotels”

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Posted 2 years ago

“Was dealt with very efficiently over the phone. Didn’t actually get the offer we were looking for but got a very similar one which probably suits us better.”

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Posted 2 years ago

“A most corteuos and efficient young lady talked me through the T&C, benefits and final booking with ease and knowledge.”

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Posted 2 years ago

“Excellent service from OPL. Efficient and speedy response to my enquiry resulting in booking.”

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Posted 2 years ago

“Have used your site on several occasions and have found it easy to use with good results”

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Posted 2 years ago

“Easy site to use”

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Posted 2 years ago

“My first time booking with offpeakluxury and found it so easy it was all good.”

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Posted 2 years ago

“I usually shy away from using online booking and part way through end up phoning the hotel, but not this time as Offpeakluxury was so clear and easy to use, even when booking for our dog. I’ll definitely use their service again.”

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Posted 2 years ago

“great special deals, much cheaper than booking elsewhere, also added extras included in the price.”

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Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 6,067 reviews