Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,855 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,855 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone answered very quickly and customer service lady was very professional and helpful. Ensured our room request was received by the hotel and reinforced with a separate email. Very pleasant manner and I was left impressed with my first interaction with the company. Will be happy to use this service again in the future as normally have 4-5 breaks a year. 👍”

Helpful Report

Posted 1 year ago

“I had a problem with paying twice, but a lady called Paula very quickly resolved it. We are now looking forward to a nice few days soon.”

Helpful Report

Posted 1 year ago

“Phone call answered quickly. Worker knew her job, advised me appropriately, and led me through all that which I needed. She was very pleasant. She communicated both with the hotel and me by email well. All in all I am very satisfied with the experience.”

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Posted 1 year ago

“Ease of booking”

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Posted 1 year ago

“It is a distinctive and competitive offer.”

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Posted 1 year ago

“Brilliant website, and so helpful when phoned , and booked a few days away”

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Posted 1 year ago

“I dealt with a very friendly efficient lady on the phone. Nothing was too much trouble. The whole experience was easy and enjoyable.”

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Posted 1 year ago

“Both very professional and extremely helpful.”

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Posted 1 year ago

“Excellent customer service, connected directly with a delightful woman who was able to verify the hotel had the twin bed room that I needed and got back to me straight away. No chat bots or lengthy waits! Keep on doing what you are doing please!”

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Posted 1 year ago

“Always great hotels with off peak luxury!”

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Posted 1 year ago

“My daughter booked it for me”

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Posted 1 year ago

“Booked via Travelzoo where we were redirected to Offpeakluxury So easy to use site. First of all very clear which dates were available (you have to ring for availability on some). Details of the offer very clear. Deal is outstanding. When you decide to book it is so easy to follow through on their site. Would definitely recommend.”

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Posted 1 year ago

“Easy to book, good deals too”

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Posted 1 year ago

“Booking straightforward, clear and confirmation instant.”

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Posted 1 year ago

“Having seen offer and hotel details very disappointed when we enquired for treatments to find they have shut this facility at end of October we are going in November. If your jumping in site block contact with hotel you should check before offering deal We paid extra for a superior room on the invoice it just says double room”

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Posted 1 year ago

“The website was so east to use and the descriptions of the various venues were excellent. This was exactly what I was looking for a short term luxury break in the area of my choosing. I hope the next experience of the visit is as good as the selection process.”

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Posted 1 year ago

“Very helpful staff, even when my requests fell slightly outside the remit of my voucher, and always followed up. Great service thank you.”

Helpful Report

Posted 1 year ago

“I needed to book 2 rooms so I phoned the reservation desk spoke to Kirsty who was very helpful and booked the rooms for me, did it one step at a time and sorted booking with ease, thank you Kirsty .”

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Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Helpful and prompt in dealing with all my requirements.”

Helpful Report

Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 5,855 reviews