Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,976 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time we’ve dealt with offpeak and very impressed They got us a good deal We will use them again”

Helpful Report

Posted 2 months ago

“The team are very knowledgeable, professional and friendly. Easy booking and very clear. Would recommended this company. Thanks”

Helpful Report

Posted 2 months ago

“Booking was simple and straightforward. A modification to our original booking was handled quickly and efficiently.”

Helpful Report

Posted 2 months ago

“Very easy to book and it was very simple to apply multiple vouchers to one order. They confirmed the booking very quickly. Very happy with the website and booking system. Will definitely use again.”

Helpful Report

Posted 2 months ago

“Easy to use website, straight forward”

Helpful Report

Posted 2 months ago

“This is the first time I've used this website and was very impressed with the ease of use and the level of choice. We had been let down by the hotel we had booked 2 rooms for a 2 night stay in 1/2 term week so I was aprehensive about finding an alternative which was on budge,t however offpeakluxury came up with 3 options which all looked great. Looking forward to being pampered for a couple of days :o)”

Helpful Report

Posted 2 months ago

“Excellent service. Had to cancel earlier booking due to illness. Used voucher to make new booking at different hotel. Quick and efficient customer service led to a successful outcome.”

Helpful Report

Posted 2 months ago

“I am only talking about the booking service as I have not stayed in the hotel yet ! It took ages to book as I couldn’t find any explanation to Say you have to press VISA to use your one 4 all card- had to ring them for guidance . If you just chose voucher it refuses your card but there were no instructions I could find that says press Visa and enter the number like a credit card !”

Helpful Report

Posted 2 months ago

Dear Neil, Thank you for sharing your feedback. We are sorry the booking process wasn’t clearer when using your One4All card and you found it to be a little confusing. To confirm, these cards need to be entered by selecting Visa at checkout and entering the card number as you would a standard payment card. We’ll review our instructions to make sure this is easier to find in future. We hope you have a great stay once you arrive. Best wishes Offpeakluxury

Posted 2 months ago

“I phone the reservation team to make a booking using my voucher . They were friendly and helpful , everything was straight forward in booking a hotel . Would definitely you them again .”

Helpful Report

Posted 2 months ago

“Used off peak luxury before I like the whole package that you offer”

Helpful Report

Posted 2 months ago

“Very helpful and appreciated”

Helpful Report

Posted 2 months ago

“Site was easy to follow. Got a good deal.”

Helpful Report

Posted 2 months ago

“Excellent service by a very knowledge lady.”

Helpful Report

Posted 2 months ago

“Thank you for all your help with my booking, and for sorting out my voucher for me, very helpful, very professional service”

Helpful Report

Posted 2 months ago

“Enjoy using the website giving me ideas for a break away in November.”

Helpful Report

Posted 2 months ago

“Didnt know about this website, I was directed to it by a friend. Clear and concise with hopefully a good value hotel stay and experience. Booking was quick and easy. Confirmation was immediate.”

Helpful Report

Posted 2 months ago

“Really easy to book and very helpful in responding to a query in advance. Highly recommend.”

Helpful Report

Posted 2 months ago

“Easy to book Selection of lovely hotels to choose from”

Helpful Report

Posted 2 months ago

“Recently booked a stay for the first time and was very pleased with how smoothly it went. The booking process was simple and quick, price and offering was great and good communication”

Helpful Report

Posted 2 months ago

“I prefer to book our OPL experiences over the phone. Paula was extremely helpful, polite and professional. She made all details very clear.”

Helpful Report

Posted 2 months ago

Offpeakluxury.com is rated 4.8 based on 5,976 reviews