Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,794 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found site easy to use and gallery was good”

Helpful Report

Posted 3 months ago

“Mary was very helpful and efficient when I booked my one night luxury break.”

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Posted 3 months ago

“Easy to book and the representative was very friendly.”

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Posted 3 months ago

“N/A that's all i have to say!!”

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Posted 3 months ago

“The person who took my call was very helpful in arranging everything, to the extent of ascertaining whether the shower in our room would be one fixed over the bath or was separate.”

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Posted 3 months ago

“A lovely helpful lady sorted out my booking and took a lot of trouble to make sure the room was suitable for my husband and me. And she hd a great sense of humour, which made the call really pleasurable!”

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Posted 3 months ago

“Quick to anawer the call and very helpful”

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Posted 3 months ago

“Easy to book via phone with helpful operator”

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Posted 3 months ago

“They have always been very helpful and efficient in dealing with any enquiries and bookings that I’ve made. I’m very happy with their service and will continue to book with them. Had one slight problem recently trying to redeem some vouchers which the booking system ignored but Julie dealt very easily with the problem.”

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Posted 3 months ago

“Have used this company before and never been disappointed. Good quality hotels at a competitive price.”

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Posted 3 months ago

“Very easy booking process - great deals!”

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Posted 3 months ago

“This is our 13th booking with OPL. Each time the booking experience has been so simple. We have found it a pleasure to book using their website. There is always a phone number to fall back on ... we have never had to use it. The instant booking confirmation is brilliant. We know exactly what we are getting.”

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Posted 3 months ago

“Very professional. Everything easy to access. Looking forward to our stay in Old Swan Harrogate”

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Posted 3 months ago

“Excellent choice of hotels. Very good value.”

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Posted 3 months ago

“Very informative and easy to use website with prompt confirmation of booking.”

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Posted 3 months ago

“Easy to book - step by step was easy to follow, and with a summary of booking at the end before you paid.”

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Posted 3 months ago

“So easy to book and lots more options than other sites Also I made a error in booking and this was sorted immediately via email The employee was helpful and reassuring Amazing customer service”

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Posted 3 months ago

“Very good and easy to use, and quick follow up/confirmation to confirm the booking.”

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Posted 3 months ago

“I had difficulty changing the type of room that we wanted. I had asked for a twin bedded room which was fine initially, but when I got to the payment screen I noticed the room was a double bed. This happened about five times. I eventually gave up and emailed the hotel direct”

Helpful Report

Posted 3 months ago

“Very helpful team members who kept me informed on progress with bookings, offered alternatives when appropriate, and generally did all they could to meet my needs.”

Helpful Report

Posted 3 months ago

Offpeakluxury.com is rated 4.8 based on 5,794 reviews