Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,796 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,796 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had difficulty changing the type of room that we wanted. I had asked for a twin bedded room which was fine initially, but when I got to the payment screen I noticed the room was a double bed. This happened about five times. I eventually gave up and emailed the hotel direct”

Helpful Report

Posted 3 months ago

“Very helpful team members who kept me informed on progress with bookings, offered alternatives when appropriate, and generally did all they could to meet my needs.”

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Posted 3 months ago

“One of the best customer service experience I have had in a long time. I’m single and needed to find somewhere nice just for one person by the sea. The lady on the phone was extremely helpful and accommodated my wishes. Thank you”

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Posted 3 months ago

“I used the Offpeakluxury website to book a short break in Scotland. It was really easy to do and the website gives you all the details you need about the accommodation and location. There are some great deals. I have used the website previously for a break in Harrogate which was an excellent offer.”

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Posted 3 months ago

“Thank you so much for all the help you gave me, also for the patience you had on the telephone when I booked our short break.”

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Posted 3 months ago

“Another wonderful luxury break arranged by Off Peak Luxury. The hotel was beautiful, luxurious and great value for money.”

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Posted 3 months ago

“Very efficient staff. Dealt with my query very Quickly. So more than satisfied.”

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Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Easy to book through”

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Posted 3 months ago

“Easy to make booking. Questions answered promptly”

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Posted 3 months ago

“Great prices and easy to book. Very responsive when asked questions! Looking forward to the break thank you”

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Posted 3 months ago

“The system is easy to use and the booking was simple tom8ake”

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Posted 3 months ago

“Good offer well presented and efficient booking system”

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Posted 3 months ago

“Used many times before and always find it easy to use.”

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Posted 3 months ago

“We booked and paid for a three night inclusive Christmas break and received confirmation the same day. It was a very easy process and all details and itinerary were emailed promptly after payment. However, the hotel did telephone 3 or4 weeks after booking to ask for payment which should have already gone through via credit card., which was a little disconcerting. I forwarded payment confirmation to them but in the meantime they had sorted it.”

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Posted 3 months ago

“Helpful staff member who acted on her own initiative in response to a query.”

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Posted 3 months ago

“Found the site straightforward to use and details of the deals fully explained. Value for money rating was based on a specific booking.”

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Posted 4 months ago

“Excellent service Mary so pleasant definitely use them again Terry Elliott”

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Posted 4 months ago

“Excellent reservations service. I booked then sent two subsequent questions to the reservations team, who answered promptly and professionally.”

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Posted 4 months ago

“The booking experience was really good, everything was clearly explained and very easy to follow…”

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Posted 4 months ago

Offpeakluxury.com is rated 4.8 based on 5,796 reviews