Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,887 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,887 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety of quality hotels all over the country. I have been to many, all have been good to excellent and have been back to many of them for return visits.”

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Posted 5 months ago

“A positive experience it was easy to use the website”

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Posted 5 months ago

“Excellent! Especially as I had to alter my dates almost straight away, which proved to be no problem”

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Posted 5 months ago

“Good on detail and prompt call back as the booking was progressed. Polite and efficient.”

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Posted 5 months ago

“Very helpful member of staff when I had a query about the hotel I wanted to book. She sorted everything and booked it for me.”

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Posted 5 months ago

“Pity about the long wait for the call to be answered. Operative was friendly, efficient, helpful and went "that bit extra" to assist us with a query we had.”

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Posted 5 months ago

“Whilst booking a trip with elderly relatives I received excellent service from Paula and Claire thank you!”

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Posted 5 months ago

“Straightforward and clear booking process”

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Posted 5 months ago

“Very polite respectful person on telephone, she explained all terms and conditions and at the end asked if I wanted her to go over anything that I was not clear or happy about. First class service.”

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Posted 5 months ago

“I was agreeably surprised at how quick and easy the booking process was; my questions (about the possibility of changing names, and of having non-resident guests to dine with us),were readily answered.”

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Posted 5 months ago

“We have booked with Off Peak Luxury before, and they provide great breaks.”

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Posted 5 months ago

“The hotel when i phoned them direct, could not match the offer made by CountryHotel Breaks. So I took the best deal and booked by phone with CountryHotel Breaks. The booking service was Excellent, Claire dealt with my booking, and I recived acknowledgement. The service I recived was polite, answered all my questions and more. I would have no hesitation in recommendeding this company. Many Thanks for looking after me.”

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Posted 5 months ago

“Easy to book with , internet or phone very easy very helpful on the phone.”

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Posted 5 months ago

“A very simple and straightforward process”

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Posted 5 months ago

“The website is easy to use and I got an absolute bargain on the hotel room I wanted. The booking was straight forward at a great price.”

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Posted 5 months ago

“I haven't stayed yet not until June but for the money i am paying it looks luxury and included a meal and breakfast, there will be 4 of us going and we are delighted and look forward to our stay.”

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Posted 5 months ago

“Very good customer service and will be booking with you again.”

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Posted 5 months ago

“Did not book through the website as there was an internet problem. Booking was made by phone.”

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Posted 5 months ago

“Operative very knowledegable and helpful, explained everything in a clear and concise manner”

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Posted 5 months ago

“A perfect relaxing break in the middle of a dull February. Everything was really good from the service to the rooms. Whilst dinner was ok …. the main course could have been much better. The Beef pie was very salty and the Fish pie was very very dry - disappointing. That said the pudding was delicious. The scones with afternoon tea were fresh and yummy.”

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Posted 5 months ago

Offpeakluxury.com is rated 4.8 based on 5,887 reviews