Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,042 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,042 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were able to speak to Helena who was very clear and helpful. We do not enjoy booking on line. The personal touch makes so much difference and we have already been looking at other offers in your portfolio. Thank you.”

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Posted 7 years ago

“Very efficient and quick to call back”

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Posted 7 years ago

“The phones were obviously very busy the first call I made and I was waiting too long so hung up and tried later. Much quicker response and Rachael was most helpful and gave me the best options for what we asked for.”

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Posted 7 years ago

“Generally booking process OK, but surely this section should be designed to flag up BOTH positive AND negative comments, as appropriate. My one reservation about the booking process was that "spa treatments" at a discount if pre booked are referred to as part of the "deal", but there was no online facility to pre book these online, and no actual description of what treatments are available.”

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Posted 7 years ago

“Easy web site to use and managed my booking efficiently.”

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Posted 7 years ago

“The website is very user-friendly”

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Posted 7 years ago

“Excellent offers, easy to book - great customer service”

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Posted 7 years ago

“Call back was quick and deal found”

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Posted 7 years ago

“Responded virtually instantly to my requests for special room arrangements to accommodate my disabled companion. Liaised with the hotel and arranged everything very efficiently. Will definitely be using Offpeakluxury again in the future.”

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Posted 7 years ago

“It didn’t to start. But after I telephoned again I was satisfied”

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Posted 7 years ago

“It was very easy to make a booking , the price of the rooms at the Hotel was god.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“We use this site frequently as we often like short luxury breaks with the extras. This site finds them for us and its easy to compare and get the best deal tailored to our needs.”

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Posted 7 years ago

“Excellent service, nothing too much trouble. All requirements catered for.”

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Posted 7 years ago

“They offer very good deals in some lovely locations and offer good value for money”

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Posted 7 years ago

“Very pleasant and professional”

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Posted 7 years ago

“all delivered well”

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Posted 7 years ago

“The booking process was very straightforward and told you instantly as to availability.”

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Posted 7 years ago

“Very pleasant member of your team named victoria was very efficient. We found the experience of booking with offpeakluxury on the phone very very easy.we are looking forward to our two night break in Bath and reporting back to you.”

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Posted 7 years ago

“Looks like a good deal and easy to book. Cancellation policy is a bit onerous but I am unlikely to be affected by it.”

Helpful Report

Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 6,042 reviews