Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,991 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,991 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 7 years ago

“Simple quick and easy”

Helpful Report

Posted 7 years ago

“The operator was very efficient and. extremely polite”

Helpful Report

Posted 7 years ago

“Always a fantastic deal. Many extras and the hotels are in great locations. Affordable luxury. Does just what it says on the tin....”

Helpful Report

Posted 7 years ago

“Easy to navigate website.”

Helpful Report

Posted 7 years ago

“Easy to use site and clear indications of what you will get for your 'off peak luxury break'. Quick confirmation of booking. Clear cancellation policy.”

Helpful Report

Posted 7 years ago

“Comfortable hotels, good parking facilities, friendly and competent staff, good restaurants at the two hotels tried so far.”

Helpful Report

Posted 7 years ago

“a variety of hotels in great areas offering excellent value”

Helpful Report

Posted 7 years ago

“Very helpful in making arrangements to meet our special requirements”

Helpful Report

Posted 7 years ago

“Very easy to book overnight get-away. Voucher was presented to hotel staff and everything went through quickly. Will definitely use Offpeakluxury.com again.”

Helpful Report

Posted 7 years ago

“Very efficient when we found a date that worked”

Helpful Report

Posted 7 years ago

“Reserving our long weekend break with you was straightforward and details on your website were very clear.”

Helpful Report

Posted 7 years ago

“Fantastic package, easy to use site”

Helpful Report

Posted 7 years ago

“Spent two lovely nights booked by my daughter, and spent with her at The Lords Of The Manor, Upper Slaughter, Cotswolds. Lovely hotel, staff very helpful & good food.”

Helpful Report

Posted 7 years ago

“Room descriptions are quite detailed and a good range of photographs.”

Helpful Report

Posted 7 years ago

“Will not know if all ok until have stayed at hotel. Regards booking process, it was easy and seemingly hassle free. However payed monies for booking then found out it was only provisional as Offpeak then had to make the booking subject to availability ?. The booking took place but assumed when paying it was direct confirmation of booking, not having to await confirmation of room etc.”

Helpful Report

Posted 7 years ago

Dear Kenny, Thank you for your review of Offpeakluxury. We have 2 types of availability - Instant Availability, in which payment is taken and confirmation is received immediately, and Provisional Availability, in which funds are held pending a successful reservation and acceptance is needed from the hotel. Your reservation was made on Provisional Availability, which shows the following message at the beginning of the booking process: * Offers showing provisional availability are subject to confirmation with the hotel and availability is not guaranteed. No funds will be taken from your card until the booking is confirmed, which will usually be within a few hours. Upon completing your reservation request, you will have also received an email which re-affirms that we need to await confirmation from the hotel, and that your reservation was not yet confirmed. We are always happy to check availability with your chosen hotel before you go ahead with a reservation on Provisional Availability; please just give us a call or send us an email and we will get back to you. We hope you enjoy your July stay. Best regards, Offpeakluxury

Posted 7 years ago

“I had to book through the phone number because I needed an accessible room - the person who dealt with my request was very helpful in checking details and availability with the hotel.”

Helpful Report

Posted 7 years ago

“Very easy to negotiate the website. Even for a 70 + silver surfer like me .”

Helpful Report

Posted 7 years ago

“good choice of packages. friendly and prompt service”

Helpful Report

Posted 7 years ago

“good clear friendly service”

Helpful Report

Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 5,991 reviews