Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,884 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple process to find the break to suit our needs Thank you Offpeakluxury”

Helpful Report

Posted 2 months ago

“I had an issue with the website booking form not accepting my voucher code. I called regarding this and a very pleasant employee called Claire was excellent in helping me and resolving my issue. Very pleased with the booking experience.”

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Posted 2 months ago

“Excellent service as usual from Offpeak. So helpful to be able to speak to ' real ' person !”

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Posted 2 months ago

“Very easy to navigate website and find an hotel on our route. Again very easy to book and complete process well in advance of our travels.”

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Posted 3 months ago

Author didn't leave any comments.

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Posted 3 months ago

“It was all so very professional yet friendly. Sorted out and booked in no time at all.”

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Posted 3 months ago

“We spoke to a very helpful girl - Mary - who sorted our booking out for us and answered all our questions”

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Posted 3 months ago

“My booking was completed by an efficient member of staff. So good when someone listens and gets ones name spelt correctly first time.”

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Posted 3 months ago

“Paula was very friendly and extremely helpful when I called to make a booking.”

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Posted 3 months ago

“very helpful and polite telephoone staff - Paula”

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Posted 3 months ago

“Very helpful girl on the phone”

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Posted 3 months ago

“I've always found booking to be simple and the people in the office extremly helpful”

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Posted 3 months ago

“The booking process online was seamless and I was able to access all the information I needed. Confirmation was quickly returned. So far so good….”

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Posted 3 months ago

“Very easy to book online great hotel locations and prices”

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Posted 3 months ago

“Very easy to use and good offers to be found!”

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Posted 3 months ago

“The experience with them was 5 star from start to finish. The booking involved a dog so it wasn't instant confirmation as they needed to speak to the hotel to check for dog friendly rooms. I spoke to Paula and unfortunately the hotel in question didn't have the availability. We worked together and managed to find somewhere that we could book same day. Had a lovely stay at the hotel, but the real star of the show was Paula who was helpful throughout.”

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Posted 3 months ago

“Customer Service brilliant, called answered quickly and Paula agent was knowledgeable and very helpful. Offer GREAT value for money, made me feel like they truly wanted to help and I felt valued.”

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Posted 3 months ago

“very pleasant lady Clare who dealt with the booking.all went through ok.Would certainly reccomend”

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Posted 3 months ago

“Lovely hotel with beautiful grounds. Staff are fantastic and friendly. Food was delicious. We got a room upgrade and the bed was so comfy. The pool and spa area could do with updating but it did the job. We will be back to this hotel.”

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Posted 3 months ago

“Easy to use Had a better deal than the hotel”

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Posted 3 months ago

Offpeakluxury.com is rated 4.8 based on 5,884 reviews