Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,143 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,143 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to make the booking. Very clear website.”

Helpful Report

Posted 1 month ago

“When first when on to the website and saw the fabulous places to stay I could not resist so I booked and had a lovely time so I decided to book again”

Helpful Report

Posted 1 month ago

“Brilliant, very easy website, and very good offers. Will be using again.”

Helpful Report

Posted 1 month ago

“The booking system was excellent and the additional discount was very much appreciated Thank you”

Helpful Report

Posted 1 month ago

“Booking completed withoutm fuss.”

Helpful Report

Posted 1 month ago

“Easy to find deals online, many with included extras. Usually good value compared with hotel's own prices (but do check direct deals too) Like the flexibility to cancel and receive credit note if plans have to be changed.”

Helpful Report

Posted 1 month ago

“Sophia your representative was very helpful and a pleasure to deal with. Your deal for the White Swan is great value for money, we will definitely use your site again.”

Helpful Report

Posted 1 month ago

“As an older person I sometimes struggle with tech; on those occasions I prefer to speak to a person on the phone, or use email to make contact. Some companies make it virtually impossible to do this, by making their contact details hard to find. Paula at Country Hotel Breaks not only responded promptly to my email, but was a delight to speak with on the phone. As a result I was easily able to book a break for myself and two friends, one disabled, for a price we were more than happy with. Thank you!”

Helpful Report

Posted 2 months ago

“Booked by telephone. Operator couldn’t have been more helpful even though she had to input card details for 10 cards due to me paying significant amount by a voucher”

Helpful Report

Posted 2 months ago

“Very good deal that was easily booked”

Helpful Report

Posted 2 months ago

“Excellent on line service 👍”

Helpful Report

Posted 2 months ago

“Off peak luxury are always helpful, always polite and always fast!”

Helpful Report

Posted 2 months ago

“We were most disapointed that when we tied to redeem the gift voucher the selected hotel on the voucher was no longer available. The website was not over easy if you wanted to select a particular named hotel. 'Room details on thewebsite were nothing of the sort - just flowery language about how good the accommodation was. What is needed are hard facts such as bed size, type of shower, room facilities etc. When we eventually dealy with the ecetion staff they were most charming and very helpful. Experience up till then a little frustrating.”

Helpful Report

Posted 2 months ago

“After a slight problem in trying to to book online we contacted the reservation/help line and spoke to a lovely lady, named Sophia, who was extremely pleasant & helpful.”

Helpful Report

Posted 2 months ago

“Had a plesent experience and to what I had requested for. Thanks for your support Sophia.”

Helpful Report

Posted 2 months ago

“Had a problem booking online, tried 3 times to pay, confirming on my bank app but when I went back and tried it disappeared & told me to confirm again, gave up & rang your company, spoke to Paula & she sorted the booking for me straight away, thankyou for a human to talk to, very rare nowadays! & so annoying to have to speak to a robot especially for us older generation. Thankyou Paula.”

Helpful Report

Posted 2 months ago

“Very easy to book. The description of each property was really helpful.”

Helpful Report

Posted 2 months ago

“Easy to book have been with them before good value”

Helpful Report

Posted 2 months ago

“A great Company to deal with.Staff very knowledgeable and helpful.”

Helpful Report

Posted 2 months ago

“Very easy booking process that included a phone call to check the details before final confirmation.”

Helpful Report

Posted 2 months ago

Offpeakluxury.com is rated 4.8 based on 6,143 reviews