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Offpeakluxury Reviews

4.8 Rating 5,316 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

4.8

Based on 5,316 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 5th March 2024

Offpeakluxury 5 star review on 16th January 2024

Offpeakluxury 5 star review on 16th January 2024

Offpeakluxury 5 star review on 16th January 2024

Offpeakluxury 5 star review on 25th May 2023

Offpeakluxury 5 star review on 20th February 2023

Offpeakluxury 5 star review on 11th January 2022

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady I spoke with about making my booking, was so very nice and welcoming. Possibly named Judy. I have a hearing disability and names are sometimes a struggle.She delt with my request, quickly and professionally. Contacted the hotel, and immediately called back to confirm. Very happy with the service”

Posted 4 weeks ago

“Great offer for Lake District hotel. Easy to book on line and confirmation and further information sent immediately”

Posted 4 weeks ago

“From the time of booking the staff were extremely helpful friendly and professional .”

Posted 4 weeks ago

“I have been very pleased with the booking service. Thank you”

Posted 1 month ago

“Looks very good looking forward to meeting up with old friends in July 2024 and enjoying the facilities.”

Posted 1 month ago

“Very easy website to use. Very efficient. Very good savings.”

Posted 1 month ago

“Excellent service as usual. Great deals and very helpful staff.”

Posted 1 month ago

“Very easy to use”

Posted 1 month ago

“This is the second time I've booked through Offpeakluxury, and the service I received on both occasions has been exceptional. A big thanks to Julie for both her live chat communication and her email confirmation on what was discussed”

Posted 1 month ago

“Enjoyed our2night break at Rutland Hall - but dissappointed on arrival to find out that we could not dine on the first night, as priority was given to people who booked through a TravelZoo deal. On the second evening we were told that we had to eat at 6.00pm as others had priority. We later found out that that this was the last weekend of the TRavelZoo deal - and hence the overcrowding! They also got £35pp allowance for dinner as opposed to the 328.50 offered by you. WE shall be looing at TravelZoo deals from now on.”

Posted 1 month ago

Thank you for your 4 star review. We are sorry to hear the situation with regards to the dining, although we can't see on your booking that you had added any times for dinner for either evening. There is an option to add times for dinner on the first stage of the booking process. Your booking included dinner on one night. It is always recommended to book dinner slots prior to your arrival. Unfortunately we can no longer review the alternative offer you mention and compare, therefore we don't know which room type this would have been and what the package inclusions were, nor what the rate was, we can see you booked a Deluxe double with balcony and lake view room, with dinner, bed and breakfast, a drink with dinner and use of the leisure facilities. We pride ourselves on offering exceptional value for money on our pacakges. We are confident that our hotel offers will regularly offer the best value around. However, if you find you could have booked the same package on the same terms elsewhere for less, we offer a Price Match Guarantee. Kind regards, Off Peak Luxury

Posted 4 weeks ago

“Easy website to navigate and deals are very competitive. We shall definitely use Off-peak Luxury again.”

Posted 1 month ago

“Excellent service.I have used opl for many years and always had good service.Thanks.”

Posted 1 month ago

“Got a great deal”

Posted 1 month ago

“Easy to book. Good value for money. Plenty of date options”

Posted 1 month ago

“You were fine. Thanks”

Posted 1 month ago

“Very helpful and very patient as I had multiple questions for a group booking.”

Posted 1 month ago

“Booked our hotel over the phone with a very pleasant and polite lady.”

Posted 1 month ago

“Very helpful lady.”

Posted 1 month ago

“I spoke to a lovely lady who helped me with my enquiry... iv booked and am now looking forward to my little break with my daughter. Will certainly be using their services again”

Posted 1 month ago

“Service was excellent. Thank You”

Posted 1 month ago

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Offpeakluxury is rated 4.8 based on 5,316 reviews