Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,064 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,064 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service lady I soke to was very helpful, she uderstood my problems and quickly and efficiently resolved them.”

Helpful Report

Posted 1 month ago

“Good comms and very accommodating when plans had to chane”

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Posted 1 month ago

“Very good site easy to book”

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Posted 1 month ago

“I had no problems with the website at all. Everything went smoothly whilst making the booking. The only part I didn't like was my anxiety double checking I had everything correct before taking the plunge.”

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Posted 1 month ago

“Found the process of booking very easy and looking forwsrd to our stay”

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Posted 1 month ago

“Very easy booking process and fantastic rates along with other extras on our hotel booking. Would recommend”

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Posted 1 month ago

“Prompt and efficient booking with all the promised luxuries”

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Posted 1 month ago

“Very easy to book, very helped”

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Posted 1 month ago

“Friendly and efficent service”

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Posted 1 month ago

“Useful emails sent regularly to choose from and booking on line very smooth. Thank you”

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Posted 1 month ago

“Super prices really pleased with the results.”

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Posted 1 month ago

“East to navigate around the options, clear and concise”

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Posted 1 month ago

“very helpful staff in dealing with a query on our voucher. Was able to resolve issue to our satisfaction”

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Posted 1 month ago

“booking our break could not have been easier, spoke to an advisor who took our details,she answered any questions we had regarding our stay in Harrogate, took our reference number and sent an email to confirm everything. excellent service”

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Posted 2 months ago

“Competitive rates. Booking easy. Confirmation very prompt,”

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Posted 2 months ago

“Very professional”

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Posted 2 months ago

“Very good experience”

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Posted 2 months ago

“A good service”

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Posted 2 months ago

“Very efficient service, my requests were dealt with and booking made in a matter of minutes.”

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Posted 2 months ago

“The website was difficult to use - not at all user friendly but the person we spoke to was very efficient”

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Posted 2 months ago

Dear Mr Lofts, Thank you for your feedback. We’re sorry to hear you found the website difficult to navigate. That’s certainly not the experience we want our customers to have, and we’ll pass your comments on to our IT team so they can review and improve usability. It’s great to hear, however, that our team member was able to assist you efficiently. We’ll be sure to share your kind words with them. If there’s ever anything you struggle to find online please don’t hesitate to contact us directly, we’re always happy to help. Kind regards Offpeakluxury

Posted 2 months ago

Offpeakluxury.com is rated 4.8 based on 6,064 reviews