Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,064 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,064 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and polite service”

Helpful Report

Posted 2 months ago

“From the first to last telephone call the team worked well with quick results via phone and email. There was a specific need of accessibility and the team were busy making sure there were no steps. The team is well experienced in their work, Well done.”

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Posted 2 months ago

“Friendly helpful staff, happy to have a conversation didn't make me feel as though I was being rushed. Understanding of the customers needs.”

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Posted 2 months ago

“Excellent service and knowledgeable about the process”

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Posted 2 months ago

“A good variety of interesting hotels is available. The hotel I wanted to stay in was included and the offer seems good value.”

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Posted 2 months ago

“Very straight forward to book. Clear information about the deal on offer .”

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Posted 2 months ago

“Great customer service and easy website to navigate. Also the package I bought was not available anywhere else, even on the hotels own website so I will always be checking here.”

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Posted 2 months ago

“Very quick response to my call and the price was as per the quote. I was very pleased with the process and received e mail confirmation.”

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Posted 2 months ago

“I came across this website by chance and thought I'd take a closer look. The offer I booked was much more reasonable than I had found on any other site and also being able to change or postpone the booking was a bonus. I would definitely use this website again and recommend it to my friends”

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Posted 2 months ago

“Used offpeaklucury before, never had any problems”

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Posted 2 months ago

“Excellent website with lots of great offers. Easy to use and instant booking.”

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Posted 2 months ago

“Used Many Times and some great deals and efficient service”

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Posted 2 months ago

“I was having difficulty booking online so I rang the number on the web page and spoke to a lady called Mary and I have to say that she was wonderful and made booking for me . She was very professional and kind talking me through the booking and explaining everything if I was asked to rate the service I would give it 10 out of 10”

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Posted 2 months ago

“Helpful polite staff.”

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Posted 2 months ago

“Very friendly service”

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Posted 2 months ago

“We find the customer service staff very helpful and efficient. We have made a few bookings in recent times and have generally been pleased with the packages we have received. Our only quibble is that we rarely pay the advertised price as when our booking is processed the hotels tend to require more money for the room type we specify, especially when requesting accessible facilities.”

Helpful Report

Posted 2 months ago

Dear Mr Coar, Thank you for your kind comments about our team and the service you’ve received. In some cases, when specific requirements are requested, such as accessible facilities, a different room type may be needed to ensure the hotel can meet those needs comfortably and safely. These rooms can sometimes be priced differently by the hotel, which can result in a change from the initially advertised rate. We always aim to be transparent about any price differences before confirming a booking and will continue to work closely with our hotel partners to secure the best possible options for our customers. We appreciate your feedback and hope to assist you again soon. Kind regards Offpeakluxury

Posted 2 months ago

“Easy to book and use with swift response”

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Posted 2 months ago

“This company are great to deal with. The are easy to contact by phone or email and always organise all details of the trip efficiently”

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Posted 3 months ago

“You can speak to Customer Services in quick time. Mary was very helpful & knowledgeable with good communication skills..”

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Posted 3 months ago

“This was our first booking with your organisation having received a voucher from a relative. We were impressed by the range of hotels and the help in making our booking. The communications were helpful and timely which was impressive since this over a holiday period and always conducted in a friendly way.”

Helpful Report

Posted 3 months ago

Offpeakluxury.com is rated 4.8 based on 6,064 reviews