Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,180 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,180 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young lady who took the booking was extremely helpful. She got a better deal for me than I expected and rang me back when she said she would - a rare occurrence these days!”

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Posted 8 years ago

“Excellent customer service”

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Posted 8 years ago

“Very easy website and friendly staff”

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Posted 8 years ago

“A great deal and the little extras make for a great package. So excited about the booking.”

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Posted 8 years ago

“Was disappointed to find that although on booking.com etc you can cancel free of charge by the day before the reservation booking this way there’s no refund I booked a night as a surprise but now due to illness with on going hospital treatment we cannot go so have lost the total cost even thought I only booked yesterday”

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Posted 8 years ago

Thank you for your review, although I am sorry to hear that illness will impact your planned stay. As per our Terms & Conditions, which differ from other booking sites due to our specially negotiated packages which offer great value for money, I am afraid that there is no refund due within 7 days on a 1 night stay. My colleagues offered a postponement of your stay for which a small administration fee would be charged, but, as this was not suitable for you, you decided to leave your reservation in place in order to see if friends or family are able to stay in your stead. I do hope that someone else is able to enjoy the stay.

Posted 8 years ago

“Dealt with our queries very happily and efficiently when booking - even returning our phone call to verify everything had been organised to our satisfaction.”

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Posted 8 years ago

“Excellent communication via email, swiftly dealt with all my queries. Very impressed with those I spoke to on the telephone,”

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Posted 8 years ago

“Easy quick booking process”

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Posted 8 years ago

“As always,very easy to check availability and book, emailed hotel direct to make reservations and had a quick response from them. Thank you.”

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Posted 8 years ago

“Very helpful and efficient service. Thank you.”

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Posted 8 years ago

“Good efficient service and very economical offer.”

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Posted 8 years ago

“Almost instantly followed up booking query!”

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Posted 8 years ago

“The website was easy and quick to use. With lots of great deals. Hotels with dinner offers are our favourite.”

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Posted 8 years ago

“We had a mildly strange experience when booking. My wife booked with her email details but with my debit card. The confirmation came through on my email even though my wife swears blind she never gave it out. We phoned up and a lovely sparky lady responded....we were not much wiser after the call but we did have a laugh. Counts for something these days!”

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Posted 8 years ago

“Despite a price increase in the deal offered you managed to persuade the hotel to hold the price. Service second to none. Many thanks”

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Posted 8 years ago

“I always find the best deals here”

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Posted 8 years ago

“Personal advice on the phone. Seemed to have good prices compared to other sites.”

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Posted 8 years ago

“Very efficient service, good deals with clear information”

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Posted 8 years ago

“It's the first time I have used OPL. I will say that my experience so far has been excellent. My booking and subsequent call from your team was very slick and friendly. Thank you”

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Posted 8 years ago

“We have used Offpeakluxury before. Just so easy to book the perfect break.”

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Posted 8 years ago

Offpeakluxury.com is rated 4.8 based on 6,180 reviews